Robert Taylor | Page 4

Superior to all others. Everything was great!! Always on time and never have to worry about anything after I leave. Good feeling!! Also the staff is the best!! Thanks again Everything was great!! Always on time and never have to worry about anything after I leave. Good feeling!! Also the staff is the best!! Thanks again!! More

Helpful 0

Report | Print

Excellent Customer Service Friendly, helpful staff. Problem is always solved. Car is clean when returned to you. The dealership is always immaculate. I have owned Mercedes Benz Friendly, helpful staff. Problem is always solved. Car is clean when returned to you. The dealership is always immaculate. I have owned Mercedes Benz all my life and the excellent service here is why I keep buying them. More

Helpful 0

Report | Print

Positive experience Great dealership with superior sales and service departments. Staff is always very courteous and helpful. The waiting room area is comfortable caters Great dealership with superior sales and service departments. Staff is always very courteous and helpful. The waiting room area is comfortable caters a variety of refreshments and snacks. More

Helpful 0

Report | Print

"A GREAT BUYING EXPERIENCE" IT WAS A REAL PLEASURE TO DEAL WITH CHRIS STUBEN AND JERRY EBERTS. NO PRESSURE ... JUST INFORMATION FOR ME TO MAKE MY DECISION. BOTH PEOPLE GAVE ME IT WAS A REAL PLEASURE TO DEAL WITH CHRIS STUBEN AND JERRY EBERTS. NO PRESSURE ... JUST INFORMATION FOR ME TO MAKE MY DECISION. BOTH PEOPLE GAVE ME A REAL COMFORT ZONE IN HELPING ME MAKE THAT DECISION. I WILL REMEMBER THIS EXPERIENCE WHEN I AM BUYING ANOTHER CAR IN THE FUTURE. THE REST OF YOUR STAFF, ESPECIALLY ROBERT TAYLOR IN SERVICE ARE THE BEST. I WAS SO IMPRESSED WITH ROBERTS' KNOWLEDGE THAT I SENT THREE OTHER FREINDS WHO BOUGHT CARS FROM MERCEDES-BENZ OF NEW ORLEANS. KEEP UP THE GOOD WORK... More

Helpful 3

Report | Print

Best of the BEST Having been involved in purchasing from & using service department for over 15 years- it becomes almost impossible to compare other dealers. This is Having been involved in purchasing from & using service department for over 15 years- it becomes almost impossible to compare other dealers. This is a special place because they become like family - very low turnover in employees. Had had the same service advisor since the early 1990’s - Robert Taylor. Mohammad Hinawi is an incredible tech guy & continues to help me long after the sale. He knows everything! In summation - this Is the absolute best dealership out there. You can’t go wrong in giving them a try! More

Helpful 1

Report | Print

Great Experience! Stephen MacDonald was professional and very helpful. Even after I purchased my car, he was always available to assist me and answer my questions. I p Stephen MacDonald was professional and very helpful. Even after I purchased my car, he was always available to assist me and answer my questions. I plan to purchase my next car from him! More

Helpful 0

Report | Print

Steven Bui is the best! I just moved back to New Orleans after years of not having a car. Steven listened to what I wanted in a vehicle and even helped me understand the diff I just moved back to New Orleans after years of not having a car. Steven listened to what I wanted in a vehicle and even helped me understand the differences between the Mercedes I ended up leasing and other SUVs I was considering. Steven let me test drive multiple vehicles while processing my story. Ultimately I leased a new GLA250 and could not be happier. More

Helpful 0

Report | Print

Ernie Debus - fantastic service Last year I was due for another vehicle. I was not planning on buying a Mercedes last year... however, I wanted to browse around in the Metairie dea Last year I was due for another vehicle. I was not planning on buying a Mercedes last year... however, I wanted to browse around in the Metairie dealership. Ernie was not only informative and knowledgeable about the vehicles, but he seemed to truly care about the situation I was in. It was because of that visit with that salesman that I decided to buy Mercedes! Go Ernie!!!!!! More

Helpful 2

Report | Print

Accommodation at its finest! I am writing this review of the Mercedes Benz New Orleans dealership to highlight the exceptional staff and service. From the person that greets you a I am writing this review of the Mercedes Benz New Orleans dealership to highlight the exceptional staff and service. From the person that greets you at your car to the person assisting with the loaner car, smiles and friendliness abound. Due to the fact that most of the clients are dropping their vehicles off first thing in the morning, it is a pleasant way to start the day. The coffee machine is a nice touch as well! :) I especially enjoy talking with Mohammad (Assistant Manager of Customer Service) he always goes beyond what is expected to ensure that the client's needs are met. Thank you, Traci and Charles Schlosser More

Helpful 0

Report | Print