Robert Smith | Page 3

As always, my experience is smooth. Great staff that are friendly and professional. The work is done quickly, on time (or soooner!), and I can trust it's done right. Great staff that are friendly and professional. The work is done quickly, on time (or soooner!), and I can trust it's done right. More

by CATURNER62 Verified Customer Verified Customer

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As always, a great team effort and experience at Southern (retaining Hall's original Service Team), from the personal greetings from Derrick at the top, to Brenda guiding my vehicle through the work, and eve (retaining Hall's original Service Team), from the personal greetings from Derrick at the top, to Brenda guiding my vehicle through the work, and even Teresa, while the cashier, helpfully coaches the guests on the use of the very nice coffee machine outside her office. Showroom facilities and guest wait room, with PC workspace while waiting is very much appreciated. While I didn't get to see Robert, projected work finished as estimated on time. However, a bit disappointed, as Brenda expressed, the CarCare Points from Hall have yet to transfer to Southern, and I was a bit surprised at the net cost for the oil change, (free State Safety Inspection), and the printed invoice still rather confusing as to how the credits come back into the net cost. Very much appreciated Brenda's outline on future work to do, and budget and plan for. Regardless, it's comforting to meet up with friends, (both staff and fellow customers to converse with) who you can feel confident in the work performed, and worthy of recommendations. More

by DAVIDINWBURG Verified Customer Verified Customer

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Brenda is always pleasant to deal with . I am satisfied with the southern Hyundai experience I am satisfied with the southern Hyundai experience More

by PAULA_SEAY Verified Customer Verified Customer

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This was the quickest visit I’ve ever had. I was in and out in about 30 minutes. I was in and out in about 30 minutes. More

by KARIN_BOYD Verified Customer Verified Customer

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Great place to get car serviced. I had a good experience. Taking your car in for repairs is never easy or stressless. You never know the unexpected cost. I was pleased that the w I had a good experience. Taking your car in for repairs is never easy or stressless. You never know the unexpected cost. I was pleased that the work was done and no unexpected cost. No pressure to get unnecessary stuff done. Great waiting room area too. More

by GLANELPC Verified Customer Verified Customer

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Everything was great Brenda has always gone out of her way to solve any issues way to solve any issues More

by CHAPTERS1 Verified Customer Verified Customer

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Jeff took care of me and found my cars locks were on extended warranty. Thanks extended warranty. Thanks More

by mcfixitman3 Verified Customer Verified Customer

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Great service and an easy experience. Fixed everything that I needed without having to make two trips! Fixed everything that I needed without having to make two trips! More

by LINDSEYHARRELL915 Verified Customer Verified Customer

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I came in for two recalls on my ELANTRA and a state inspection. I have an interlock system in my car, and Brenda was very kind to bring me to the back when my car needed to be started. I’ve always had inspection. I have an interlock system in my car, and Brenda was very kind to bring me to the back when my car needed to be started. I’ve always had great my service at the Newport News Hyundai. More

by TERESAOLVER Verified Customer Verified Customer

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Very polite and done a good job done what i asked no problem's to report problem's to report More

by butch5250 Verified Customer Verified Customer

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