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Robert Schulz
Robert Schulz at Toyota of Des Moines
Refer Me

Robert Schulz | Page 12

Express Service Advisor

Toyota of Des Moines

1650 SE 37th St.
Grimes, IA 50111

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4.6
141 Reviews
4.6

141 Reviews

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141 Reviews of Robert Schulz

November 09, 2023

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Employee Rating

I really appreciated being able to leave my car over night to get worked on the next day. The issue was found and resolved super quick and efficiently. More

by cassiebrokaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ian Davis, Justin Madison, Emily Wagner, Colton Powers

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Nov 10, 2023

Toyota of Des Moines responded

We do our best to make the process as easy and stress-free as possible. We are so glad to hear that you appreciated being able to leave your car overnight and that the issue was found and resolved quickly and efficiently. Thank you for servicing your vehicle at Toyota of Des Moines!

November 08, 2023

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Employee Rating

I'm very happy. Thank you for your acceptable cars, Toyota is the car of my heart More

by Niaz Mohammad
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ian Davis, Justin Madison, Emily Wagner, Colton Powers

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Nov 09, 2023

Toyota of Des Moines responded

Thank you for your positive feedback and for your loyalty to Toyota. We hope to see you again at Toyota of Des Moines!

November 01, 2023

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Was able to get my vehicle in for tire repair for the next day. The driver was taking be home from the dealership when I received a call that my vehicle would be done soon. The gentleman who drove us was More

by joanroberson2
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shuttle driver and Lisa. I think I talked to her on the prior day for an appointment

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Nov 01, 2023

Toyota of Des Moines responded

We are so glad to hear that you were able to get your vehicle in for tire repair quickly and efficiently, and that you were impressed with the kindness and driving skills of the gentleman who took you home. Thank you for the positive review! We hope to see you again in the future!

October 31, 2023

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Employee Rating

Very helpful and convenient in the drive up and exiting through the service Bay Area More

by FKIRVIN
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Recommend Dealer
Yes
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Nov 01, 2023

Toyota of Des Moines responded

Thank you for your positive feedback! We are proud to offer our customers a convenient and efficient way to get their cars serviced. We hope to see you again in the future! Take care.

October 25, 2023

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Always kind and gets me in as soon as I arrive. Thank you for your service More

by lvickie274
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Recommend Dealer
Yes
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Oct 26, 2023

Toyota of Des Moines responded

Thank you for the 5-star review! We strive to provide our customers with a kind and welcoming experience, so we are happy that's how you felt in your visit. We hope to see you again in the future!

October 24, 2023

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Was great pick up and return. Service was excellent and courtesy. Will do this again More

by Eden Thornley
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ian Davis, Justin Madison, Emily Wagner, Colton Powers

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Oct 25, 2023

Toyota of Des Moines responded

Thank you for the 5-star review! We are so glad to hear that you had a great experience with picking up and returning, and that you were pleased with the service and courtesy you received. We hope to see you again in the future!

October 21, 2023

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Amazing service. Thanks to all the guys over at toyota of Des Moines. Pleasant experience More

by DANTWI95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ian Davis, Justin Madison, Emily Wagner, Colton Powers

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Oct 23, 2023

Toyota of Des Moines responded

We're glad you had an amazing experience servicing your Toyota! We hope to see you again for your service needs. Take care!

October 20, 2023

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I love this Toyota dealer dealership. In Des, moines. They do a great job. They tell you what they are doing. I live 70 miles away and they get me in. More

by CAROLYNEDSALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ian Davis, Justin Madison, Emily Wagner, Colton Powers

Helpful
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Oct 23, 2023

Toyota of Des Moines responded

Thank you for your review! We take pride in providing our customers with the best possible service, and we appreciate your feedback. Thank you for making the drive for us to service your vehicle!

October 18, 2023

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We took our Rav 4 for a routine service. Everyone went smoothly and timely. Even though the service bay was very busy, our experience was very positive. More

by mjmichaels39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ian Davis, Justin Madison, Emily Wagner, Colton Powers

Helpful
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Oct 19, 2023

Toyota of Des Moines responded

We know that your time is valuable, so we appreciate you trusting us to service your Toyota RAV4. We hope to see you again soon for your next routine service. Take care!

October 18, 2023

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Employee Rating

Not pleasant. Wouldnots recommend them by far at all so nows either so nows so. More

by mikelathen8707
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ian Davis, Justin Madison, Emily Wagner, Colton Powers

Helpful
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Oct 20, 2023

Toyota of Des Moines responded

We appreciate your feedback. We would like to hear more about your experience to see if we can work towards a solution. At your earliest convenience, please contact our General Manager, JP Phillips.

Oct 20, 2023

mikelathen8707 responded

Your service guys were so very accusational and accused me and my so friend Richard Sternberg of stealing oem owner's manuals when we were originally given permission from someone else to get those fors my's collection and me friend Debbie Krug so's from Willis has a friend who works for you who can get me a 2018 Rav4 Hybrid book.

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