Robert Pena | Page 5

Great experience as always Everyone is so helpful. Robert Pena is amazing! It is always a great customer service experience when dealing with the folks at the Virginia Beach lo Everyone is so helpful. Robert Pena is amazing! It is always a great customer service experience when dealing with the folks at the Virginia Beach location More

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Second time buyer! This is the second time I bought a car from Hall and Robert. Each time it's been a great experience. I never felt hassled or pressured. Robert went o This is the second time I bought a car from Hall and Robert. Each time it's been a great experience. I never felt hassled or pressured. Robert went out of his way to find discounts for me. He was extremely knowledgeable about the car. Two weeks after the sale, he even took the time to invite my daughter in and show her the proper operation of the car. This was after the sale was already complete! I would highly recommend Hall and especially Robert. It was nice to leave a car dealership and not feel like you have been taken advantage of. I also have really enjoyed both my Mazdas. More

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Great experience Robert was patient and outstanding in making sure we found a vehicle that fit our needs. He continued to show professionalism by contacting us after Robert was patient and outstanding in making sure we found a vehicle that fit our needs. He continued to show professionalism by contacting us after the sale. I would highly recommend Hall Mazda and Robert. More

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Great buying experience lead by Leslie Havard - 2012 Mazda 5 We stopped by to see the M5 that was listed online. Leslie met us at the door and gave us all the information we needed quickly as well as going out o We stopped by to see the M5 that was listed online. Leslie met us at the door and gave us all the information we needed quickly as well as going out of his way to get a short test drive. Everything about getting our first Mazda went quickly and in a very cheerful manner. Could not have been better. Nice work Leslie and to the other staff we meet during the sale. More

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Very happy Bought a used Mazda. The experience was quick, painless, and I'd even say enjoyable. Robert Peña went above and beyond to make sure I was happy and t Bought a used Mazda. The experience was quick, painless, and I'd even say enjoyable. Robert Peña went above and beyond to make sure I was happy and taken care of. I had a loaner car while mine was serviced and when I received my car, I was even more pleased. The whole process was handled great and with the utmost professionalism. I would recommend Hall Mazda to anyone shopping for a vehicle-new or used, and I would recommend Robert to anyone, without question. More

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Great Cars.... Exceptional Customer Care I have purchased 2 used cars from Robert Pena at Hall Mazda in the last 3 months ( 1 for myself and 1 for my 16 yr old). For myself I was replacing a I have purchased 2 used cars from Robert Pena at Hall Mazda in the last 3 months ( 1 for myself and 1 for my 16 yr old). For myself I was replacing a 2010 Mazda CX-7 which is a crossover that sadly is no long produced. I decided on a beautiful 2015 Mazda 6 with lots of bells and whistles but which handles VERY differently than my CX-7. Unlike most sales people who are only your “best friend” until they’ve closed the deal, Robert spent nearly an hour with me both on the road (showing me how to control the car in turns and use the manual option) and off (setting up my Pandora thru Bluetooth and downloading my phone book into my car for safety). When it came time to buy my daughters car 3 months later he was just as thorough. She had her heart set on a Jeep but I was concerned about roll over risks. He found us a compromise in a cute little Jeep Compass and she couldn’t be happier. Since February I’ve had minor questions and whenever I’ve called Robert, if he hasn’t been available, I’ve received a return call within the hour. There are not enough kind words I could say about Mr. Pena’s professionalism, kindness and dedication to his customers. I even referred a friend of mine who was having trouble because he recently moved to the US and had trouble communicating his needs in English. Robert, being fluent in Spanish, was able to get my friend into a used car that very same day at an interest rate that was HALF what the “untrustworthy “ dealerships in Norfolk had been trying to con him into. Lastly, the dealership itself is clean, the service department makes it easy to drive right in for oil changes and the Hall Rewards makes earning points a great way to pay for maintenance to your vehicle! I’ll never buy a car anywhere else or from anyone other than Robert Pena ! More

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SUPER CUSTOMER SERVICE I’ve been coming to Hall Mazda for almost 20 years now, and I’ve bought my last three vehicles from Mr. Robert Pena. I’ve always been treated with t I’ve been coming to Hall Mazda for almost 20 years now, and I’ve bought my last three vehicles from Mr. Robert Pena. I’ve always been treated with the utmost respect, and he and the service staff have always ensured my utmost satisfaction. I could not be happier with the quality of their customer service. More

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Awesome place awesome people!! This was our second car with this dealership And I’ll never go anywhere else. These people are amazing. Highly recommend. Robert Pena went above and This was our second car with this dealership And I’ll never go anywhere else. These people are amazing. Highly recommend. Robert Pena went above and beyond to help fit my family with what we needed and kept our car payment the same. He is a family man 100%! More

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Great people to work with Robert was great and quite honestly the nicest and most honest salesman I have ever worked with. There was zero pressure to buy, and never once felt Robert was great and quite honestly the nicest and most honest salesman I have ever worked with. There was zero pressure to buy, and never once felt like I was being pushed into a certain car. LeeAnn was the same way, just all around great. You have a customer for life, thank you both for everything!!! More

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Robert is a great salesman, he will work with you! Robert is a great salesman but it was his personality that made us want to continue to work with him and this dealership. We are picky, I'm not going Robert is a great salesman but it was his personality that made us want to continue to work with him and this dealership. We are picky, I'm not going to sugar coat it, and Robert is knowledgeable...we appreciate the time he took with us! He even delivered the car so I wouldn't have to deal with the traffic! Thanks Robert! More

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