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Robert McMann
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49 Reviews
49 Reviews
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49 Reviews of Robert McMann
November 05, 2018
Made Right Had a 2013 CMax that was unable to be fixed. Took 4 months of trying yo fix it to get to a buy-back agreement, but resolution was fair. Had a 2013 CMax that was unable to be fixed. Took 4 months of trying yo fix it to get to a buy-back agreement, but resolution was fair. More
by Clarice
Helpful 
October 28, 2018
A terrific buying experience! Robert McMann and Ray Gerbich were great. Mr. McMann listened to what I wanted and he and Mr. Gebich executed perfectly. I love my new F-350 and wil Robert McMann and Ray Gerbich were great. Mr. McMann listened to what I wanted and he and Mr. Gebich executed perfectly. I love my new F-350 and will definitely buy at Phil Long Ford of Denver again. More
by DonCanale
Other Employees Tagged: Ray Gerbich , Vadim Reznik
October 09, 2018
best car buying experience i've ever had. I found the vehicle I purchased on line, walked in and spoke to Hamid. There was no pressure, and the entire group I dealt with were very professional I found the vehicle I purchased on line, walked in and spoke to Hamid. There was no pressure, and the entire group I dealt with were very professional. I was given top dollar for my trade, and the finance department was outstanding to work with. the whole process took less than 3 hours start to finish. This is the 3rd vehicle I have purchased from Phil Long and I will continue to come back! More
by GM1461
Other Employees Tagged: Hamid Azad, Vito Dante
October 08, 2018
Great Service Brad White was excellent. He worked very hard to locate the vehicles we were seeking. Some minor problems arose at closing but the team resolved the Brad White was excellent. He worked very hard to locate the vehicles we were seeking. Some minor problems arose at closing but the team resolved them. Good experience. More
by JD
Other Employees Tagged: Patrick Cronkhite, Vito Dante
September 23, 2018
Painless expeience This was a great experience buying a car. Got even a better deal after the hail damage sale. Super customer services. Highly recommend if you are l This was a great experience buying a car. Got even a better deal after the hail damage sale. Super customer services. Highly recommend if you are looking for new or used vehicle. More
by Leslie
Other Employees Tagged: Ray Gerbich
September 01, 2018
Sold my vehicle to Phil Long I submitted a KBB request to get a value for my vehicle. Several folks contacted me, one being Phil Long Ford. After a few responses from KBB authoriz I submitted a KBB request to get a value for my vehicle. Several folks contacted me, one being Phil Long Ford. After a few responses from KBB authorized dealers, I was disappointed at the value being placed on my vehicle, 09 Ram 2500 Hemi. I started communicating via email with Robert McMann from PLF and he was a bit surprised and said KBB seemed to have the wrong vehicle info and from what I gave him, he placed it at 7-10K. He said he would personally appraise it when I brought it in. I finally was able to do that, met Robert and went for a drive. We talked a bit and he offered 7,500. I though that was fair and took it. I later found out Robert was the GM!!!!! Very polite and personal, taking the time out of a Saturday morning to deal with a used vehicle. - WOW! That is customer service. He turned me over to Walter Banks who completed the necessary paperwork. Walter has been in the business 40yrs, and was also polite, personal and great to work with. Both Robert and Walter made the whole experience very enjoyable. I would definitely give PLF consideration for any vehicle purchase in the future. More
by bruzer29
Other Employees Tagged: Walter Banks
August 16, 2018
Sometimes you can't afford a new car BUT.. I was looking for a used car for my granddaughter for her first year of college. I couldn't afford to spend a lot of money for a vehicle, but Phil Lo I was looking for a used car for my granddaughter for her first year of college. I couldn't afford to spend a lot of money for a vehicle, but Phil Long Ford helped me find the PERFECT car for her. The general manager, Robert McMann asked Derrick Brown to take us around the lot to see what choices there were for us. He also asked Derrick to specifically show us all the used vehicles that came in over the weekend as trade-ins. Derrick showed us several vehicles. We ended up with a VERY NICE 2009 Honda Civic that had JUST been traded in the day before. Its a beautiful Royal Blue and they had the service department look it over and clean it up for us. It looks like a BRAND NEW CAR! My granddaughter is THRILLED. Thank you Phil Long Ford. More
by Sadie
Other Employees Tagged: James Lee , Derrick Brown, I don't know who from the service department checked the Honda and cleaned it up, but they did a nice job preparing it for us.
August 03, 2018
Awesome People! Got me into the Car I wanted! Robert has been working with my family for years! Both Juan and Robert worked hard to get me into a brand new car in the lowest payments possible! Alw Robert has been working with my family for years! Both Juan and Robert worked hard to get me into a brand new car in the lowest payments possible! Always will come back for future purchases! More
by Roseq57
Other Employees Tagged: Juan Montoya
July 22, 2018
Awesome experience Chai and Robert made buying my new escape a breeze. Love the car and color. Would highly recommend the dealership and the whole team. Thanks Chai and Robert made buying my new escape a breeze. Love the car and color. Would highly recommend the dealership and the whole team. Thanks More
by Katbreshears70
Other Employees Tagged: James Lee, Chai Rodrakkwan
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