Robert Marlowe | Page 2

Felt bad for sales force as they had to retrieve each vehicle I wanted to test drive that day. Took 5 hours to complete the deal because of that. vehicle I wanted to test drive that day. Took 5 hours to complete the deal because of that. More

by LSANDS1101 Verified Customer Verified Customer

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The time it took to purchase a car was well over 5 hours. Most of the time was taken up by paperwork, which I did not receive copies of since it was all electronic. Buying a house was easier. Felt rushed Most of the time was taken up by paperwork, which I did not receive copies of since it was all electronic. Buying a house was easier. Felt rushed after paperwork was finished. Like salesman wanted us out of there. Upon closer inspection of the vehicle at home, we found a missing light lens in the cargo area. I took photos and sent them to the salesman. I left a voicemail at the dealership for him. Still waiting to hear back. It's been 5 hours. Also, missing a second key fob for the vehicle. They have to get one ordered. So not real happy and somewhat disappointed after spending a lot of money for a new vehicle. All the salesman had to do was get in touch with a follow up email, text, or phone call. If he was unavailable today, the receptionist should have advised me of that fact when I called. More

by Cruiselady Verified Customer Verified Customer

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