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Robert Lopez
Refer Me
138 Reviews
Originally from Havana, Cuba, Robert has over 20 years of service experience and has been with Brandon Ford since 2007.
Read moreDealership Experience
17 yrs, 2 mos
Languages Spoken
English
Spanish
138 Reviews of Robert Lopez
April 22, 2014
2011 Ford Escape 4DR SUV Initially we were getting our 2005 Ford Escape serviced. It soon became clear that (because of pending expenses) it was time for a later model car. Co Initially we were getting our 2005 Ford Escape serviced. It soon became clear that (because of pending expenses) it was time for a later model car. Communicated with Ricardo on-line (email). Got to the showroom and worked with both Ricardo and Otis. Otis and I walked around the back lot looking for an Escape that fit the bill. Located a recent arrival with low mileage. Secured the financing (USF Federal Credit Union) and made our purchase. We are both extremely happy with our service and sale experience. If we had any issues (and I would be nit-picking) it was that there was only one key available for the vehicle. We paid to cut and program a second key for my wife. Other than that, no complaints. More
by CWMcCain
Other Employees Tagged: Ricardo Liburd, Otis Colbert, Scott Parker , John Lafemina
Helpful 
September 24, 2013
Our vehicle is a 2013 Ford Explorer. My water would not come out of the washer/wipers to clean windows. Asked husband to fill, he indicated it was full. So called Brandon Ford. Got me in next day. My a come out of the washer/wipers to clean windows. Asked husband to fill, he indicated it was full. So called Brandon Ford. Got me in next day. My appointment was at 10 AM. I was taken in promptly. Robert indicated it would take about an hour, it was exactly 1 hour. They replaced the pump and it works great. I was very pleased with the entire service experience. Thank you Robert for your expertise. More
by 6686
August 15, 2013
Mr. Lopez was very nice and respectful and explained what was done to my car. The price for the 10K checkup was outstanding. I have always been charged at least $200 for any kind of service at other dealers was done to my car. The price for the 10K checkup was outstanding. I have always been charged at least $200 for any kind of service at other dealers and was expecting to pay around this amount, but I only paid $30 with the coupon. Being retired and living on a fixed income this was welcome news. Nina and my I are really pleased with our Ford Fusion Hybird. We took a trip up North to Ohio, Michigan, and Chicago, Ill and got 38.3 mpg for the 3,300 mile trip. This car is the most quiet and comfordable ride of all the cars we have owned to include Volvo and BMW. Thanks Ford for a great vehicle. More
by tricket
August 14, 2013
This is the third time I brought my Explorer to the dealership. On each occasion I've worked with Robert Lopez. He is always very helpful and explains the service in detail, which I appreciate. Than dealership. On each occasion I've worked with Robert Lopez. He is always very helpful and explains the service in detail, which I appreciate. Thank you. More
by bsphelps
August 05, 2013
I love Ford and have been a client for life. The service and the quality of the vehicle is my priority. I have been buying Ford for the last twenty years and have always liked it. First because it made in A and the quality of the vehicle is my priority. I have been buying Ford for the last twenty years and have always liked it. First because it made in America and we should give preference to our cars and not foreigners. We should be proud of our companies and Ford has been here for a long time and as a legalized American and proud American that I am, I will always give preference to Ford. The dealer was great and I am glad I bought there. More
by lsarubbi
Other Employees Tagged: Kevin Stone
June 27, 2013
Best service related Experience anywhere ever, Period! Best service related Experience anywhere ever, Period! Roberto was fast And friendly, did what he said and exceeded my expectation. The girl at chec Best service related Experience anywhere ever, Period! Roberto was fast And friendly, did what he said and exceeded my expectation. The girl at checkout was friendly and new where my ticket was immediately, More
by Jamescir
Other Employees Tagged: 2
May 31, 2013
Brandon Ford has been servicing my Ford F150 truck for several years. Robert Lopez is the service advisor I have been dealing with, he is an excellant representative of Brandon Ford. Upon routine oil cha several years. Robert Lopez is the service advisor I have been dealing with, he is an excellant representative of Brandon Ford. Upon routine oil change I was advised by Mr. Lopez that I needed front end work and new tires. Normally I stay until the work is complete but this time I used your Shuttle Service and the driver was excellent. The one thing I noticed on the bill is that my address has not been updated, please correct this to my present address which is 18130 Dorman Road, Lithia, Fl, 33547. Thank you, Edward Collins More
by ELC65
May 03, 2013
Even though we had called 5 times on Wednesday, no one in the service department would pick up the phone to help us, until we left a message mentioning our friends name, Wayne Hammond. Then everyone was jum the service department would pick up the phone to help us, until we left a message mentioning our friends name, Wayne Hammond. Then everyone was jumping through hoops to help us. Especially, when we arrived Thursday morning. It's ashame that we only got the tremendous service we did, because of Wayne. More
by DebaFrank1957
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