Robert Koon | Page 2

Mullinax Ford of Mobile responded

Thank you for your review. We're glad to hear that despite a few bumps along the way, our staff worked effectively to smooth out the process for you. Your happiness with the final purchase is important to us, and we appreciate your understanding as we navigated through those challenges. We hope to provide an even smoother experience in any future interactions.

Mullinax Ford of Mobile responded

Thank you for sharing your experience. We're glad to hear that you had a very good experience and found our salesman great. We apologize for any inconvenience caused by the delay in communicating the transit damage and its repair. Your feedback is important and helps us improve our communication and customer service. We appreciate your understanding and are here to assist with any further concerns you may have.

Mullinax Ford of Mobile responded

Thank you for being a loyal customer and for your continued trust in us. It's wonderful to hear that your repeated experiences have been positive, leading to four purchases. Your satisfaction is a testament to our commitment to doing things right. We look forward to serving you again in the future.

Mullinax Ford of Mobile responded

It's wonderful to hear that Holly provided such a positive and pressure-free experience for you! Her combination of helpfulness, knowledge, and ability to make the whole process easy is exactly what we aim for. Thank you for sharing your experience, and we're delighted to know that Holly made your visit with us a pleasant one. We appreciate your feedback and look forward to assisting you again in the future!

Mullinax Ford of Mobile responded

It's fantastic to hear that you had an awesome experience with us! We're thrilled that every aspect of your visit was enjoyable. Your enthusiastic feedback is greatly appreciated, and we're so glad we could provide such a positive experience. Thank you for choosing us, and we look forward to serving you again in the future with the same level of awesomeness!

Mullinax Ford of Mobile responded

We're glad to hear that you found our staff friendly and accommodating! It's great to know that our approach to test driving, allowing you the freedom to experience the vehicle on your own, added to your positive experience. Providing helpful and comfortable service is something we take pride in, and it's wonderful to hear when it's appreciated. Thank you for choosing us and for your kind words. We look forward to assisting you further in any way we can!

Mullinax Ford of Mobile responded

I'm glad to hear you had a great experience with us! Regarding the oil change, I apologize for any confusion caused by the missing sticker. Please feel free to contact us, and we'll be happy to look up your service records and provide you with the information you need. We're here to ensure your continued satisfaction and look forward to assisting you again in the future!

Mullinax Ford of Mobile responded

It's wonderful to hear that our team's friendly and straightforward approach made your experience one of the best at a dealership. We strive to keep things simple and enjoyable for all our customers. Thanks for sharing your positive experience, and we look forward to welcoming you back in the future!

Mullinax Ford of Mobile responded

Hi Ray, we're glad to hear that our team's quick response and attentive listening made a difference in your experience. Helping you find the right vehicle that meets your needs is our top priority, and it's great to know we succeeded. Thank you for sharing your positive feedback, and we hope you enjoy every journey in your new vehicle!

Mullinax Ford of Mobile responded

We're thrilled to hear that Robert and the team at Mullinax made your experience smooth and easy! Thank you for taking the time to share your appreciation. We always aim to make car buying as stress-free as possible. Looking forward to assisting you again in the future!