Hello, My name is Robert Kirkwood. I am originally from Chicago, Il. I have my bachelors in Business Management and associates in Accounting. My favorite car is Lexus. I have been in the Business going on two years. I have a storied background in customer service, managing hotels for 10 plus years. Few years working directly with a President Secret Service team. On thing that sets me apart from other is I want each every customer to remember me and the amazing experience they had while in my company at the dealership. I want them to leave here knowing they are getting a very transparent and honest experience. Hopefully I can help you out soon.
Read moreDealership Experience
6 yrs, 3 mos
Industry Experience
7 yrs, 7 mos
Languages Spoken
English
422 Reviews
Write a Review422 Reviews of Robert Kirkwood
April 19, 2024
I worked with Robert Kirkwood and he was attentive and ver helpful, at the end I didn’t ended up buying my car here because unfortunately it got sold but the attention I got from Robert was very good, I w ver helpful, at the end I didn’t ended up buying my car here because unfortunately it got sold but the attention I got from Robert was very good, I would recommend talking with him if you ever visit this dealer More
April 11, 2024
Robert was extremely knowledgeable about the vehicles we looked at and worked with us to find the right one. He is responsive, personable, helpful and easy to work with, making for an easy transaction. High looked at and worked with us to find the right one. He is responsive, personable, helpful and easy to work with, making for an easy transaction. Highly recommended! More
April 03, 2024
Great customer service. Robert was amazing and still follow up after I received the vehicle Robert was amazing and still follow up after I received the vehicle More
Other Employees Tagged: Sara Al Taay
March 18, 2024
Robert is a great person; he identified my needs after a brief conversation and offered me the right options for me. Great experience, very serious people! brief conversation and offered me the right options for me. Great experience, very serious people! More
March 14, 2024
Both Robert and Eddy are fantastic. Polite and professional. It was an easy process to buy my SUV. Polite and professional. It was an easy process to buy my SUV. More
Other Employees Tagged: Eddy Jaime, Tara Price
March 13, 2024
Excellent service this past weekend from start to finish with CBB! We came for service on my wife's BMW which she purchased a year ago, and ended up trading in my vehicle which I purchased from CBB in 2019! with CBB! We came for service on my wife's BMW which she purchased a year ago, and ended up trading in my vehicle which I purchased from CBB in 2019! We had the best experience in service with Bryan. Then Andy and Robert offered assistance as we browsed. Robert ended up helping us find the perfect suv trade in for my vehicle. Mark the manager also stopped over and introduced himself. Got an awesome deal with Sara in finance, who shopped around to find the best interest she could for me. Just five stars all the way at CBB. This is our go to now for service and car buying going forward. Highly recommend! More
Other Employees Tagged: Andy Manahl, Mark Miller, Sara Al Taay, Bryan Sullivan
February 29, 2024
A pleasure to work with. They made the process easy and were extremely responsive. I truly love my new vehicle! They made the process easy and were extremely responsive. I truly love my new vehicle! More
Other Employees Tagged: Sara Al Taay
January 29, 2024
Absolute pleasure to work with! Robert is very responsive, professional and made each step of the buying process very easy. I look forward to more deals in the future with Robert an Robert is very responsive, professional and made each step of the buying process very easy. I look forward to more deals in the future with Robert and the team at Certified Benz & Beemer. -Jason More
Other Employees Tagged: Sara Al Taay
January 28, 2024
Robert really knows his stuff about the cars that he sells which isn’t all that common these days. Also, they honor requests of you don’t want constant phone calls,…also not common. Mark Miller was als sells which isn’t all that common these days. Also, they honor requests of you don’t want constant phone calls,…also not common. Mark Miller was also helpful. It’s a nice operation. More