Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
View All Employees
Robert Helle
Robert Helle at Honda of Toms River
Refer Me

Robert Helle

Sales Manager

Honda of Toms River

346 NJ-37
Toms River, NJ 08753

Contact Me
4.7
82 Reviews
4.7

82 Reviews

Write a Review

82 Reviews of Robert Helle

May 07, 2024

Dealership Rating
Employee Rating

Wrong part was mislabeled In the box. The rep was professional and let us know the situation. More

by KRAY66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Doug Lazaro, Jamel Pitts, Ashley Meulendyk, Jay Ahmed, Dean Textor, Mario Avile, Darlene Keats, Mark Gianchiglia

Helpful 1
Report | Print
May 10, 2024

Honda of Toms River responded

Thank you for your 5-star review! We appreciate your understanding regarding the mislabeled part in the box. Our team is dedicated to providing professional service, and we're glad to hear that was your experience. If you have any other concerns, please don't hesitate to reach out. We look forward to assisting you again. Safe travels! Sincerely, The Honda of Toms River Team

May 06, 2024

Dealership Rating
Employee Rating

Tremendous experience. Everything went extremely smoothly. Nice people to deal with pleasurable experience start to finish More

by paulvcascio
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Karin Towle, Jay Ahmed, Darlene Keats

Helpful
Report | Print
May 09, 2024

Honda of Toms River responded

Thank you, Paul, for your kind words! We are thrilled to hear about your tremendous experience with us at Honda of Toms River. We strive to make every step of the car-buying process as seamless and enjoyable as possible. Your satisfaction is our priority, and we are delighted that you found our team to be nice to deal with. If you ever need anything in the future, please don't hesitate to reach out. We appreciate your business! Sincerely, The Honda of Toms River Team

May 04, 2024

Dealership Rating
Employee Rating

Great review excellent service very happy with how I was attended from the moment i entered the dealership to the moment i left. More

by RPAYE34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Karin Towle, Alec Deitch, Edward Ottinger, Frank Valanzola, Adel Kamel, Manny Martinez

Helpful
Report | Print
May 08, 2024

Honda of Toms River responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Honda of Toms River Team

April 11, 2024

Dealership Rating
Employee Rating

The service was excellent and went very smoothly. Working with the team at Honda of Toms River helped me and my family transition into another vehicle when our lease was up. Would recommend anyone of More

by MRPECORARO429
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Doug Lazaro, Jamel Pitts, Ashley Meulendyk, Jay Ahmed, Emily Seaman, Mario Avile, Darlene Keats, Mark Gianchiglia, Joseph Sabatino

Helpful
Report | Print
Apr 16, 2024

Honda of Toms River responded

Thank you for taking the time to review Honda of Toms River. We're glad to hear that you found the sales process to be smooth and easy. If you have any further questions, please don't hesitate to let us know. Sincerely, The Honda of Toms River Team

April 09, 2024

Dealership Rating
Employee Rating

Respectful product knowledge helpful not pushy called several times after purchase to ensure support provide out of the box assistance More

by BUNKY7348
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Frank Valanzola, Mark Gianchiglia

Helpful
Report | Print
Apr 12, 2024

Honda of Toms River responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Honda of Toms River Team

March 29, 2024

Dealership Rating
Employee Rating

More concern about selling car and making money then customer satisfaction. Not customer oriented. No satisfactory response in any scenario. More

by SHAHINSP
Recommend Dealer
No

Other Employees Tagged: Robert Helle

Helpful
Report | Print
Apr 02, 2024

Honda of Toms River responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Honda of Toms River Team

Apr 03, 2024

SHAHINSP responded

I had been to dealership at least 6 to seven times and express my concern to various level so you know and make better experience for customer, unfortunately my same concern repeats again all services on paper and talk I do not see follow up or improvement in follow up visits. As i told u ,email,text good service deliver will get five stars not the nice words. Sorry to be harsh ,after so much correspond and promises northing improvement or response personally by email or text or phone calls on the other hand two most responsible staff members one of which asking about how is your experience at dealer while talking hangs up because he do not want hear my experience except good review very strange,I am still thinking what kind of customer service is this?

Apr 03, 2024

SHAHINSP responded

Robert I met you couple of times and you know all my concerns about buying car from you ,I have mention to you all guys including platform manager. And he promise me by email my refund xx for more down payment will expedite. 10 days ago and it is almost more then 20 days since i sign for extra down payment refund but I did not see refund yet. I text Mr.Martinaz yesterday no response . Kindly pl.you look in to it? And let me know status of it. I really feel extrey sorry to expose your service but sorry I see no improve ment since last 35 days talking to you guys in all level, it's shame but I think it's my bad luck I came to you instead going to other dealership I bought car last time. As a Honda lover I thought I will get same kind of service as I got in past 40 yrs in different dealership.

February 19, 2024

Dealership Rating
Employee Rating

It was nice and quick and purchased our car the same day as we went in More

by TRACIGORDEN1214
Recommend Dealer
Yes

Other Employees Tagged: Robert Helle

Helpful
Report | Print
Feb 22, 2024

Honda of Toms River responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Honda of Toms River Team

February 08, 2024

Dealership Rating
Employee Rating

My representative insisted on using their preferred loan reps for my lease buyout. I had funding through my credit union who told they work with Honda. My rep said he could get me fairly closely to my Apr. More

by WHITAKER.AMIR.AW
Recommend Dealer
No

Other Employees Tagged: Robert Helle

Helpful
Report | Print
Feb 12, 2024

Honda of Toms River responded

I would welcome the opportunity to speak more about your experience, as your satisfaction is our number one priority. If you would kindly leave your full name and contact information, I will be happy to call you at your convenience. Otherwise, please reach out to me directly. Thank you! Robert Helle | Sales Director (732) 349-7474 x 2125 | rhelle@hondaoftomsriver.com

February 08, 2024

Dealership Rating
Employee Rating

It was ok took a little bit longer then expected But the service was excellent More

by NCHADWICK08731
Recommend Dealer
Yes

Other Employees Tagged: Robert Helle

Helpful
Report | Print
Feb 13, 2024

Honda of Toms River responded

Thanks for your great review, Chadwick. We do appreciate your patience for the extended wait that you encountered in our service center. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Honda of Toms River Team

February 05, 2024

Dealership Rating
Employee Rating

Very knowledgeable and respectful. Was able to leave with a great deal on a new Honda More

by SCOTTEMERS
Recommend Dealer
Yes

Other Employees Tagged: Robert Helle

Helpful
Report | Print
Feb 06, 2024

Honda of Toms River responded

Thank you for taking the time to provide us with such great feedback! We are always excited to hear of yet another customer leaving happy with a great deal on a new Honda vehicle! If you have any questions about your new vehicle you can reach out to any of us and we will help out. Thank you for choosing Honda of Toms River! Sincerely, The Honda of Toms River Team

1
2
...
9

Dealership Inventory (106 Vehicles)

new 2024 Honda Civic car
2024 Honda Civic
new
Sonic Gray Pearl exterior
CVT
Front-wheel Drive
Not Priced
View Details
new 2024 Honda Ridgeline car
2024 Honda Ridgeline
new
Sonic Gray Pearl exterior
Automatic
All-wheel Drive
Not Priced
View Details
new 2025 Honda Pilot car
2025 Honda Pilot
new
Sonic Gray Pearl exterior
Automatic
All-wheel Drive
Not Priced
View Details
new 2024 Honda Ridgeline car
2024 Honda Ridgeline
new
Modern Steel Metallic exterior
Automatic
All-wheel Drive
Not Priced
View Details
new 2024 Honda Odyssey car
2024 Honda Odyssey
new
Celestial Blue Metallic exterior
Automatic
Front-wheel Drive
Not Priced
View Details
new 2025 Honda Pilot car
2025 Honda Pilot
new
Crystal exterior
Automatic
All-wheel Drive
Not Priced
View Details
View All Inventory