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Robert Fragoso
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Robert Fragoso | Page 5
Service Advisor
Mercedes-Benz of Hoffman Estates
1000 West Golf Rd
Hoffman Estates, IL 60169
57 Reviews
57 Reviews of Robert Fragoso
April 21, 2020
Usual excellent service I have purchased three cars here since 2006 and have always been treated professionally and courteously. Robert Fragoso is an excellent service adviso I have purchased three cars here since 2006 and have always been treated professionally and courteously. Robert Fragoso is an excellent service advisor, one who has earned my trust. I purchased another three year plan and if you plan to keep the vehicle it’s a bargain. More
by Jacketwatch
Verified Customer
Helpful 
April 17, 2020
Excellent service, timely and accurate. Robert is great. Excellent service, timely and accurate. When I call for appointment, I get the person I need (Robert) in a very timely fashion and he takes care of m Excellent service, timely and accurate. When I call for appointment, I get the person I need (Robert) in a very timely fashion and he takes care of my needs promptly and properly. If any issue occurs afterward, he takes care of it. More
by RICK
April 15, 2020
Excellent customer service Rob was wonderful, and they did a great job with social distancing and sanitizing my vehicle when service was complete! Big shout out to them for tak Rob was wonderful, and they did a great job with social distancing and sanitizing my vehicle when service was complete! Big shout out to them for taking care of customer during the Covid19. More
by DEDEELLIOTT
April 10, 2020
I brought my vehicle in for an issue. Mr. Fragoso took care of the issue and pointed out several other serious issues with my vehicle and fixed them promptly. Unparalleled service. care of the issue and pointed out several other serious issues with my vehicle and fixed them promptly. Unparalleled service. More
by RBLASS
April 09, 2020
Robert Frigoso is an excellent person to work with. I love his dedication in keeping the customer absolutely satisfied with the best service given from Mercedes. I give him 10 stars. love his dedication in keeping the customer absolutely satisfied with the best service given from Mercedes. I give him 10 stars. More
by KALAMATAJAN19
April 01, 2020
Could not have asked for anything more ! Service was for recall. But also had problem with squeaking brakes when cold. Brake linings were replaced. Car was washed and cleaned. It looked li Service was for recall. But also had problem with squeaking brakes when cold. Brake linings were replaced. Car was washed and cleaned. It looked like brand new ! More
by JOHNJANOWIAK
March 27, 2020
Rob Fragoso went above and beyond the call of duty. Because of him, I will always bring my car for service at Mercedes Benz of Hoffman Estates. The previous owners were the worst. Never returned calls, Because of him, I will always bring my car for service at Mercedes Benz of Hoffman Estates. The previous owners were the worst. Never returned calls, never followed up. Garbage. I'm extremely pleased with Zeigler. More
by MIKEANNINOS
March 27, 2020
easy process Painless to get my vehicle serviced. Appreciate you picking up the vehicle and returning it completed before 4pm. You left a loaner vehicle, which I n Painless to get my vehicle serviced. Appreciate you picking up the vehicle and returning it completed before 4pm. You left a loaner vehicle, which I never had to use. Thank you. More
by jalongi
March 25, 2020
Best service among last three dealers I visited. I am very happy with service and customer experience. I am comparing dealerships I had service for my Glc300 very happy with service and customer experience. I am comparing dealerships I had service for my Glc300 More
by SKAH200
March 24, 2020
just wondering whether the dealer is up-selling the services Came for the first GLC 300 Service A and ended up spending lot more than the average cost per the survey. Wondering whether I spent more than necessar Came for the first GLC 300 Service A and ended up spending lot more than the average cost per the survey. Wondering whether I spent more than necessary? More
by MSSHETTY1
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used
Selenite Gray Metallic exterior
Automatic
All-wheel Drive
