Robert Flauter | Page 10

We had a wonderful experience! We are so thankful for all the help we received with our purchase. Rob and Dmitry were just awesome to work with. all the help we received with our purchase. Rob and Dmitry were just awesome to work with. More

by MDX Verified Customer Verified Customer

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Positive first-time experience I haven't set foot in an Acura dealership in 25 years. During those 25 years, I had extensive experience in other premium brand dealerships - Infinit I haven't set foot in an Acura dealership in 25 years. During those 25 years, I had extensive experience in other premium brand dealerships - Infiniti, BMW, Audi, and Porsche. Suffice it to say I have exceedingly high expectations given the time I spent buying - and servicing - the other brands. I had no idea what to expect when I ventured into uncharted territory for me when I visited Jackson Acura. I'm very happy to report the sales and subsequent parts-counter experience have been top-shelf. I'm very happy with the folks I worked with. Everyone was pleasant, friendly and did not play any games with me. I was not subjected to the nonsense that we all brace ourselves for when entering a car dealership. These guys somehow are breaking the mold in that there isn't the sense of cheesy, sleazy car sales. So... admittedly, I'm still in the honeymoon phase with my relationship with Jackson Acura and I have only had the car a week. Given they set the bar so high with the sales and parts (I bought floor mats and a few other toys) experience, I will say I have every >expectation< the service experience will be equally as good. More

by artardealerrater Verified Customer Verified Customer

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Great price, nice people It was the smoothest car buying experience ever. Sales representative, Rob, caught exactly what we are looking for and showed the best with great pric It was the smoothest car buying experience ever. Sales representative, Rob, caught exactly what we are looking for and showed the best with great price! More

by sunggulee Verified Customer Verified Customer

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New car Very easy and helpful dealer. Appreciated that he understood what my needs were and made extra effort to get me what I needed. The experience was not Very easy and helpful dealer. Appreciated that he understood what my needs were and made extra effort to get me what I needed. The experience was not painful! More

by kristine.mosley7 Verified Customer Verified Customer

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Great Experience The online buying process made everything very easy. Knowing the price before you walked in the door was great. Everyone was very helpful! I couldn't The online buying process made everything very easy. Knowing the price before you walked in the door was great. Everyone was very helpful! I couldn't be happier with the purchase of my Acura ILX Aspec More

by khow041 Verified Customer Verified Customer

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Great Experience Me and my family had a wonderful experience working with Rob and Kelly in purchasing a used Acura MDX. Both were very friendly and easy to work with. Me and my family had a wonderful experience working with Rob and Kelly in purchasing a used Acura MDX. Both were very friendly and easy to work with. Just like our first experience, I hope we continue to get the same benefits in the future when we stop by for our regular servicing :) Thanks guys! More

by vibhav.agarwal Verified Customer Verified Customer

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Great service dept From the minute I entered the dealership, I was treated well. They were honest and reasonably priced! I am impressed with this dealership and when I From the minute I entered the dealership, I was treated well. They were honest and reasonably priced! I am impressed with this dealership and when I purchase, I will buy from Jackson! More

by GREEN5FAMILY Verified Customer Verified Customer

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Purcahse of new Acura After visiting several local Acura dealerships and working with other salespeople in search for my next vehicle, I was immediately impressed by the k After visiting several local Acura dealerships and working with other salespeople in search for my next vehicle, I was immediately impressed by the knowledge our sales consultant Rob Flauter had of the vehicle. I also took notice of how nice the dealership is. It's very clean welcoming and \inviting and considerate of its customers offering beverage bar and nice amenities for people who need to work while their vehicle is being serviced. The staff seem to be incredibly friendly and informative. I had been on a couple of test drives with sales people who did not have the knowledge Rob was able to share with me which influenced my decision to purchase from Jackson Acura and Rob. Rob demonstrated excellent communication and follow up throughout my entire car buying process. Kelly was wonderful and kind and really made the business end of process incredibly easy for me. I am absolutely thrilled with the purchase of my new car from Jackson Acura and exited to be part of the Acura family. I am incredibly grateful for the service I was given :) More

by bbarrett2 Verified Customer Verified Customer

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Great experience! I purchased a 2019 MDX and had a great experience overall! Very good customer service and things went incredibly smoothly. Everyone was was friendly I purchased a 2019 MDX and had a great experience overall! Very good customer service and things went incredibly smoothly. Everyone was was friendly and made my buying experience very easy! More

by LIZ.GRAFT Verified Customer Verified Customer

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Very responsive and personable service Within 10 minutes I received an email response and phone call about the RDX. I went in later that day to test drive the car and left after a couple of Within 10 minutes I received an email response and phone call about the RDX. I went in later that day to test drive the car and left after a couple of hours with the vehicle. Very helpful and kind staff walked me through the paperwork and answered questions and gave me choices. It was a pleasure and I am thrilled with the car. I was introduced to the service people and plans and have their numbers programmed in the app. Thank you. More

by vjacoby5 Verified Customer Verified Customer

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