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Robert Bauer
Refer Me
59 Reviews
Dealership Experience
3 yrs, 5 mos
Industry Experience
3 yrs, 5 mos
59 Reviews
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59 Reviews of Robert Bauer
May 30, 2022
We found a perfect vehicle at a good price. We actually were planning to purchase the car sight unseen, drive up to the area for an event and pick-up the car during our visit. We spent all da We actually were planning to purchase the car sight unseen, drive up to the area for an event and pick-up the car during our visit. We spent all day back and forth on phone, email and text. Passed off to multiple sales reps. They first suddenly increased the price of the car, then "honored" the original price only to add $2995 as a "dealer loyalty program" for their services (who does this?!?) . No services or incentives offered with this "program" but rather for their procurement & conditioning of the car. Conveniently, this charge was the price difference from the "honored" price. Told them to delete the line item, match the interest rate like they promised and then suddenly there is no room for customer service. We ended up not purchasing. Never have we ever encountered this type of dishonest sales practice and terrible customer experience in the years we’ve bought new or used cars! Found all over the internet that this dealership practices up-charging their customers like this regularly! Read your offers and make sure you don't get scammed by this dealership! More
by Dr.Cee43
Other Employees Tagged: Amine El Harchaoui
Helpful 
May 23, 2022
Right price, quick negotiations, met my expectations of what I expected to pay out the door. Even fought to match carmax appraisal which was higher than I would have expected. what I expected to pay out the door. Even fought to match carmax appraisal which was higher than I would have expected. More
by ArcxNsparks
Other Employees Tagged: Syed Ali , Jacob Campbell
May 21, 2022
Set up to meet with Rob Bauer at Toyota of Richardson. I was met promptly and Rob was OUTSTANDING! The car I inquired about was waiting and we took a test ride - all went very well and Rob took care of an I was met promptly and Rob was OUTSTANDING! The car I inquired about was waiting and we took a test ride - all went very well and Rob took care of any questions I had, was thorough in answering them, and went through all the paperwork easily. (Thanks, Rob, I hate that part!) Very nice experience all around and thanks again, Rob, for a great car buying experience! More
by R. Brown
Other Employees Tagged: Syed Ali
May 18, 2022
Really really grateful for Rob! You were the only one willing to help me out, you communicated with me (which is really huge for me) Thank you! I will definitely be back Bye by You were the only one willing to help me out, you communicated with me (which is really huge for me) Thank you! I will definitely be back Bye bye Ford hello Toyota!! More
by Rosie Trujillo
Other Employees Tagged: Jon Patterson
May 17, 2022
Rob is the best, this is our familys second purchase from Toyota of Richardson, and we will definitely come see Rob for our third, he was very communicative with us and kept us informed with the process. Goo Toyota of Richardson, and we will definitely come see Rob for our third, he was very communicative with us and kept us informed with the process. Good guy and explained in detail. More
by truace23
May 16, 2022
Christian did an amazing job selling the car. He worked with me, showed me options and helped with the final price and financing. I would not have bought a car if it were not for Him. He worked with me, showed me options and helped with the final price and financing. I would not have bought a car if it were not for Him. More
by Foozjona
Other Employees Tagged: Cristhian Garcia
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