Robert Alvine
Robert Alvine at Premier Kia Of Branford
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Robert Alvine | Page 3

President/General Manager

Premier Kia Of Branford

205 North Main Street
Branford, CT 06405

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5.0
50 Reviews

Bob Alvine is the President and General Manager of Premier Kia. Bob started Premier in August, 2011 with the desire to create a Kia dealership that would consistently exceed the expectations of customers. Bob also wanted a company that was active and invested in the community in which it serves. Bob is a graduate in Finance from the University of Rhode Island (and a Rhody Basketball Fan) and has a MBA from the University of New Haven. Bob started his career in the banking industry and worked in various positions in Commercial Lending and Finance. Bob is active with the University of Rhode Island Alumni Association, The University of New Haven, the Branford Chamber of Commerce (Board Member), the Amity Club of New Haven and other community organizations. Recently, Bob was named to the Board of Directors of the Better Business Bureau of Connecticut and to the Board of Directors of Jane Doe No More. Bob has an open door policy at Premier Kia, so, if you have questions, or simpl

5.0

50 Reviews

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50 Reviews of Robert Alvine

September 09, 2021

Dealership Rating
Employee Rating

Had a wonderful experience leasing our Kia from Premier. The staff was friendly, knowledgeable and provided excellent service. Would absolutely recommend to friends and family. More

by Jtenedine
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nathan Glazewski, Virginia Augustine, Lisa Pogwizd , Anthony Berardi , Chris Happy, Juan Peguero, Mario Quito, Victoria Romsky, Rita Ruhland

July 28, 2021

Dealership Rating
Employee Rating

Awful. I was bullied all day by the president of this company through email. They lied during the purchase of my vehicle and I wanted some kind of resolution that made up for the lie, inconvenience, and More

by aliciamt14
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Nathan Glazewski, Jeff Irzyk

Jul 28, 2021

Premier Kia Of Branford responded

We are truly sorry to see you post this - especially in light of how our company attempted to assist you. The issue with your vehicle is a relatively minor one - and, our team immediately had a resolution in place for you. While you agreed to the resolution - you have made a decision to suddenly forgo it and, pursue a strategy of posting false reviews online. We remain committed to assisting you.

Jul 28, 2021

Premier Kia Of Branford responded

Your vehicle has an outstanding recall. We have offered to resolve that recall immediately for you - and, even offered to reimburse your fuel - or, pick up the vehicle from your driveway (leaving you a loaner) and bringing the vehicle back to you when complete. You have opted, apparently, not to allow us to assist. While you seek to post fallacious reviews, we remain committed to actually solving the issue should you decide you would like to resolve it.

Jul 28, 2021

aliciamt14 responded

Your response was to fix a recall that you have to fix anyway. You are not responding to the fact your salesman lied about the active recall, that it wasn’t fixed since March when the recall came out, and that you are offering nothing beyond what is your job which is fixing the recall. You have to do that. What about the inconvenience this has caused? What about selling a car under false pretenses? What about the extra mileage and wear and tear on my car driving to you to fix it? You never even offered an apology. So stop. Stop responding until you show some ownership and actually offer a resolution to your mistakes. FYI a fuse that can blow up my engine is not minor when I drive my 8 year old and clients in my car. Stop downplaying and start validating.

Jul 28, 2021

aliciamt14 responded

Sales manager said the general manager said the salesman picking my car up was not an option after offering it and why would I want the salesman who lied during the whole sales process to drive my car? Wonder if he got in an accident? Whose responsibility and insurance would cover that? Mine. Stop already. Come to me with ownership, sincere apology, and offering more than just gas that will be half empty by the time I drive back to where I live. If you can respond here you can respond to the consumer protection agency where I have filed a complaint and still waiting for your response.

Jul 28, 2021

Premier Kia Of Branford responded

We have responded to everyone at this time. For the last 20 years - we work hard to resolve any issues our customers may have. You have opted not to select a resolution - but, simply continue to post negative reviews. As such, we wish you the best in the future and shall not comment further.

Jul 28, 2021

aliciamt14 responded

You can keep arguing with me or actually resolve this. It’s not fallacious if it’s true. I have all the documents supporting my case. You just have emails bullying me. You can respond here, then you are more than capable to respond to the consumer protection agency complaint which our mediator asked for you to respond to after your false initial response.

Jul 28, 2021

aliciamt14 responded

Lying again. Our mediator has asked you to respond and there has yet to be a reply. Stop bullying and start acting like a president of the prestigious dealership you claim to have. If you need me to give an example of how this could have happened and how a president of a company responds to such complaints than I am more than happy to respond with an example letter.

July 18, 2021

Dealership Rating
Employee Rating

BEST EXPERIENCE EVER!! Nate, Mario and Juan were a pleasure to deal with!! I highly recommend them! Legit left with my car in 2 hours! Thank you guys! More

by LoraJean07
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nathan Glazewski , Juan Peguero, Mario Quito

April 27, 2021

Dealership Rating
Employee Rating

I have purchased 3 vehicles from this dealer and Bob Alvine goes above and beyond to make the right deal for his customers. Excellent management. More

by lemere359
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nathan Glazewski, Jeff Irzyk , Carl Field

February 12, 2021

Dealership Rating
Employee Rating

Chris A. was very helpful and knowledge about the process of purchasing a car from Premier Kia. The rest of the staff that we saw were friendly and caring. The young man who helps with the paper wo More

by raylizotte8484
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Christian Aguilar

June 21, 2020

Dealership Rating
Employee Rating

I have bought two cars from Nate Galewski , and I have been extremely satisfied with both vehicles !!!! Nate , Jeff, and Carlos are the best !!! Never has car shopping been such a pleasure!!! More

by LoraJean
Recommend Dealer
Yes

Other Employees Tagged: Nathan Glazewski, Jeff Irzyk , Carl Field, Carlos Trindade, Jeff

March 14, 2020

Dealership Rating
Employee Rating

One of the better dealerships Was at another dealership (we will call them Cannoli) and getting the run around. I called Premier from the parking lot and had the right answers and More

by CBL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Nathan Glazewski , Anthony Berardi , Samuel Johnson, Carlos Trindade

December 27, 2019

Dealership Rating
Employee Rating

Trading in for a new used car! I was upset to have to trade in my first ever car for a new one. The people there were very nice and made my experience a lot better. I was able to fi More

by Ray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Omar Perez, Carlos Trindade, Patrick

October 03, 2019

Dealership Rating
Employee Rating

This is the worst automotive group I’ve ever dealt with . The owner has a Napoleon complex and doesn’t know how to handle issues . If you encounter any serious problem with your vehicle like a bad transmissi More

by Tom
Recommend Dealer
No

May 13, 2019

Dealership Rating
Employee Rating

The perfect dealer You won't regret purchase an vehicle in this dealer. The service is top notch and the service is unbeatable. Luxury doesn't have to be expensive. Prem More

by gdrums28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Carl Field, Omar Perez

May 13, 2019

Premier Kia Of Branford responded

This is excellent to hear! We appreciate you making Premier Kia your trusted dealership! Thank you so much for the 5 star review and recommendation !!!

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