Ritchie Sutton
Ritchie Sutton at Honda of Kenosha
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Ritchie Sutton | Page 2

Sales & Leasing Consultant

Honda of Kenosha

12180 77th Street
Bristol, WI 53104

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4.7
131 Reviews

http://www.facebook.com/hondakenosha http://www.hondaofkneosha.com

4.7

131 Reviews

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131 Reviews of Ritchie Sutton

September 12, 2023

Dealership Rating
Employee Rating

Wonderful experience and Ritchie Sutton, great salesman - professional and very knowledgeable. Car came in sooner than expected and that was a nice surprise! More

by valley0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 13, 2023

Honda of Kenosha responded

We are very happy to hear that Ritchie provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 10, 2023

Dealership Rating
Employee Rating

Everyone was great! Great, trade in and buying experience! Will work with them again next time More

by lmgehrig5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Amos Longanecker

Sep 10, 2023

Honda of Kenosha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda of Kenosha.

August 24, 2023

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The dealer ship overall was nice and for the most part nice people. In certain situations I felt myself being ignored by the staff and not given the help I was looking for. More

by 19egold
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Joe Valente, Rodney Porter

Aug 28, 2023

Honda of Kenosha responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

August 18, 2023

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I bought my first honda crv in 2010,since then I bought 3 more crv, my 2018 hrv. My new honda HRV Sport is so nice I love it. Honda of Kenosha is a great place to shop. More

by patti.behrens
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 18, 2023

Honda of Kenosha responded

We are very happy to have provided you with such a positive experience, Patti! We sincerely value your business and look forward to your next visit.

July 15, 2023

Dealership Rating
Employee Rating

Richie was the best car salesman I have worked with. I’ve purchased a number of car in my life theme and he was all around the best. Took very good care of us was very thorough with explaining the vehic More

by tkaraway
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Amos Longanecker

Jul 16, 2023

Honda of Kenosha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honda of Kenosha.

July 15, 2023

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Employee Rating

Mr. Sutton was so kind and helpful, was not pushy and helped us get the exact car we wanted More

by thorschiller
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Amos Longanecker

Jul 17, 2023

Honda of Kenosha responded

Thank you so much for choosing Honda of Kenosha! Congrats on your new purchase, and let us know if we can be of any more assistance!

July 06, 2023

Dealership Rating
Employee Rating

Very satisfied with service, sales and finance. The vehicle was prepared for delivered, however we had several mechanical problems after delivery. These problems were identified and repairs and o More

by fah18cah20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 07, 2023

Honda of Kenosha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Honda of Kenosha, we look forward to having you as a valued customer for many years to come!

June 26, 2023

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Employee Rating

Someone has yet to follow up with me to do the undercoating work. Having checked with another dealer it looks like the coating has already been applied. So I will be contacting Amos to request a More

by taylorgtat
Sales Price Transparency
Recommend Dealer
No

Other Employees Tagged: Amos Longanecker

Jun 30, 2023

Honda of Kenosha responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

June 23, 2023

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Employee Rating

First off Richie was an awesome salesman to work with. Made me feel comfortable. But the service that followed was not good. My car was Honda certified but had a fog light out. Took 4 visits and a ren More

by aaron.will.e602
Service Price Transparency
Recommend Dealer
No

Other Employees Tagged: Todd Rohrssen

Jun 28, 2023

Honda of Kenosha responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

June 14, 2023

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Employee Rating

This was a great and relatively painless experience, especially for how stressful buying a car can sometimes be. Ritchie was great to work with! More

by kawill2014
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Amos Longanecker

Jun 15, 2023

Honda of Kenosha responded

Thank you so much for your excellent review! We are so glad that Ritchie had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

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