Ritch Wharton | Page 3

Low Pressure, Knowledgeable I met Ritch Wharton while shopping for a vehicle for my wife on Black Friday. Although she decided on another make due to needing a smaller sized tru I met Ritch Wharton while shopping for a vehicle for my wife on Black Friday. Although she decided on another make due to needing a smaller sized truck. I kept Ritch's card. Of all the salesmen, I met or talked to during her shopping (about a dozen) Ritch at Hayes was the only one, I'd care to even call again. Just one month later, having my old vehicle go belly up AND Hayes having some great deals going on with end-of-the-year discounts, I couldn't pass up the great deal. Searching their site, I found the perfect Laramie Eco Diesel Ram 1500. As the vehicle was at their Lawrenceville dealership, I asked if Ritch could get it for me. By the time I reached the dealership, he was just returning with the truck. Very knowledgeable about the product and a pleasure to talk to. Fantastic salesman and sales experience! The business office was efficient and did not even try to add or sell me on package-this or opportunity-that. The numbers came out just as I expected with no hidden "features". In the following weeks, they added options that I wanted (spray in bed liner, side steps and built-in trailer brake controller). All went smoothly! Nick Colburn in service was a pleasure to work with and promptly called me when parts were in. The last, surprising experience - My Ram Box lights and lock wouldn't work on one side. I mentioned it to Ritch while Steven McDonald was within listening distance and he came over and after probing around and actually crawling under the truck (in his formal attire - no less) found the offending connector was not connected... End of problem. Where do you find a manager willing and ABLE to do that? Hayes Ram in Gainesville! More

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Great experience! Love my new Jeep! What a wonderful place to buy a car. Thank you to Ritch for being the best salesman ever! We’ll definitely be back next time we need Love my new Jeep! What a wonderful place to buy a car. Thank you to Ritch for being the best salesman ever! We’ll definitely be back next time we need a car. More

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Great car buying experience You won't find a better place to make a purchase. A Great staff with lots of knowledge and experience. Would definitely recommend this dealer to frien You won't find a better place to make a purchase. A Great staff with lots of knowledge and experience. Would definitely recommend this dealer to friends and family. More

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My baby When I first laid my eyes on a challenger I knew what I wanted, I also knew that i wanted it in green. I looked and look but didn't see the green I wa When I first laid my eyes on a challenger I knew what I wanted, I also knew that i wanted it in green. I looked and look but didn't see the green I wanted until now 2018 when I laid my eyes on him I feel in love. I knew I had to have him so I made my mine up that I work very hard for it so I am gonna go ahead a get it. I did and I love him so much I am so proud that i can get what I want and not regret my decision.i want to say a big thank you to Ritch for hanging in there with me. More

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Ritch, my salesman, is awesome! I went to Hayes with the intentions of only looking for a vehicle and getting a valuation on my car. I pulled up to the dealer and was greeted with a I went to Hayes with the intentions of only looking for a vehicle and getting a valuation on my car. I pulled up to the dealer and was greeted with a warm smile by Ritch, the salesman. I told Ritch my plan and he genuinely seemed interested in helping me with my concerns but also providing some options, if I decided to purchase. We took a drive across the street to check out the used inventory and I literally fell in love with Ritch's first choice for me. It's funny because we already built up a good rapport and he didn't tell me what I was going to see because he wanted to keep it a surprise lol. He's, I was pleasantly surprised to pull up to a black 2013 Acura! Uh hello! Wouldn't you?! I was like really? No way, Ritch but he was serious about it and it was within my budget. He grabbed the keys and we took it for a spin. I may say that this car was waiting for me and definitely made for me because it is so comfortable and felt like I already owned it. Ritch answered all of my one million and one questions without hesitation and even provided me honest feedback, based on my concerns and questions. If I could give 100 stars for Ritch's level of service, I may certainly would! More

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Blessed beyond expectation! Today was a day full of surprises..! I went to Hayes to test drive a very nice Nissan SUV.... which I liked enough, that I came very close to buying i Today was a day full of surprises..! I went to Hayes to test drive a very nice Nissan SUV.... which I liked enough, that I came very close to buying it. However, things took an unexpected turn, when under the ever watchful eye of my wonderful Lord and the care, patience and expertise of my salesman Ritch Wharton, I was led to a beautiful Ram Big Horn instead...which I am thrilled to say I drove home tonight! I am a very happy lady and therefore, so is my husband. Thanking God tonight for His provision and also for my friend Ritch for going above and beyond to help me with my purchase. Excellent job, Ritch!👍😊 Susan Cone More

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Surprisingly great I wasn’t able to get the vehicle that I originally came for but Ritch was patient and positive with me and didn’t make me feel pressured to buy. I was I wasn’t able to get the vehicle that I originally came for but Ritch was patient and positive with me and didn’t make me feel pressured to buy. I was apprehensive about the purchase at first because of a past purchases but they were able to meet my needs. More

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Needed break Very helpful folks , Rich and Hayes Chrysler were the only dealer/dealership that would work with me to get myself out of high monthly payments after Very helpful folks , Rich and Hayes Chrysler were the only dealer/dealership that would work with me to get myself out of high monthly payments after a job change in which was making my financial life rough, thanks a bunch More

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Amazing!! This was my second time buying from Hayes, and my fourth Jeep Grand Cherokee. Everyone is super friendly and helpful. Ritch made the whole process str This was my second time buying from Hayes, and my fourth Jeep Grand Cherokee. Everyone is super friendly and helpful. Ritch made the whole process stress free. He kept me updated about the whole manufacturing process very well. Definitely the easiest car buying experience I’ve ever had!! Thank you, thank you!! More

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New used car I was very happy with my deal. Ritch Wharton was very good when he sold me my 2014 Dodge Journey SE. I was very pleased with the amount of time it too I was very happy with my deal. Ritch Wharton was very good when he sold me my 2014 Dodge Journey SE. I was very pleased with the amount of time it took me to buy the car. Thank you, Angela Brannon More

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