Riley Tripp | Page 2

Fantastic Customer Service I am so happy that I turned to Phil Long Ford, specifically Riley Tripp, for my vehicle purchasing needs. I do not enjoy vehicle shopping and I admit I am so happy that I turned to Phil Long Ford, specifically Riley Tripp, for my vehicle purchasing needs. I do not enjoy vehicle shopping and I admit, I am not very good at it. Mr. Tripp took the time to answer all my questions and understand my needs. I so appreciate his assistance and I am more than satisfied with my experience. I would highly recommend Phil Long Ford of Denver. More

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Milad went above and beyond in meeting my customer service needs and expectations with buying a new vehicle. He was willing to work with me and my established budget for a new vehicle and got me into service needs and expectations with buying a new vehicle. He was willing to work with me and my established budget for a new vehicle and got me into the truck of my dreams! He provided amazing customer service by working with the service department in completing repairs for the truck. More

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2014 GMC Truck Purchase Absolutely the worst car buying experience I have ever had. The sales rep Mark was great. His boss Riley was unresponsive, forgetful, and all around Absolutely the worst car buying experience I have ever had. The sales rep Mark was great. His boss Riley was unresponsive, forgetful, and all around not engaged. I had the truck for almost three weeks before anyone contacted me about my purchasing it. I had left multiple voice mails with the finance dept and the sales dept to contact me and when they finally did they acted like it was my fault. From start to finish purchasing the truck took almost 2 months. I would look elsewhere. More

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We are happy with our purchase of a 2016 F-150. Our salesman, Bob Hetsko, was diligent in securing the sale. At the same time he was patient, helpful, not overbearing or pushy. He was able to discer Our salesman, Bob Hetsko, was diligent in securing the sale. At the same time he was patient, helpful, not overbearing or pushy. He was able to discern our needs and wants and got us into the vehicle we wanted for a reasonable price. Between finishing with Bob and waiting for our finance meeting to close the sale, we waited longer than we wanted. However, once in the meeting, we stepped through it carefully and clearly with Patrick Cronkhite in relatively short order. (No, he's not related to Walter). We are very happy with our 2016 Ford F-150! Jim and Amy More

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Their willingness to work with me was fantastic. I’m on a fixed income and limited to what I could afford to pay. It’s a process but well worth the wait and would like to add Ford is a great product. Love my fixed income and limited to what I could afford to pay. It’s a process but well worth the wait and would like to add Ford is a great product. Love my Ford Escape!!! More

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Outstanding!! The team at Phil Long is not only one of the best I have ever worked with, they also go above and beyond to make sure the experience is enjoyable The team at Phil Long is not only one of the best I have ever worked with, they also go above and beyond to make sure the experience is enjoyable More

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Leasing a new Ford Escape Ray G. was extremely helpful and patient as we had never leased before. Ryan did a great job on the pricing and Patrick was very easy to work with in Ray G. was extremely helpful and patient as we had never leased before. Ryan did a great job on the pricing and Patrick was very easy to work with in the finance dept. We would definitely return there to lease or purchase another vehicle and would recommend Phil Long Ford to others. Love our new Escape. More

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AMAZING CUSTOMER SERVICE!!! This dealer and its employees were great, Juan and Riley went above and beyond to help me. They were honest and upfront with me when other dealers wer This dealer and its employees were great, Juan and Riley went above and beyond to help me. They were honest and upfront with me when other dealers werent. The price they gave me was very competitive and i felt was good. I would highly recommend them and ask for Juan he is amazing to work with!!! Will definitely go back for my next truck! More

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Ordered a new Ranger Excellent to work with a staff that was very knowledgeable about the new Ranger pickup. I ordered a new Ranger with specific options and I got a vehic Excellent to work with a staff that was very knowledgeable about the new Ranger pickup. I ordered a new Ranger with specific options and I got a vehicle exactly how I wanted it. Riley Tripp was very familiar with the new Ranger after attending a Ford class on the vehicle and Juan Montoya was very helpful in getting me familiar with all the features and electronic items the Ranger has. Patrick Cronkhite was very good at explaining finance procedures and other options available and got the paperwork done in a timely fashion. I would highly recommend Phil Long Ford and the specific people I dealt with. Thank you Greg Strausheim More

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New Truck Awesome place to buy a truck, from sales to finance to service and parts, everyone is super helpful!!! This is my 4th vehicle purchase here and will Awesome place to buy a truck, from sales to finance to service and parts, everyone is super helpful!!! This is my 4th vehicle purchase here and will keep buying here as long as I can... If you want someone who truly cares, see Juan and his crew at Phil Long Ford in Denver!!! More

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