Ricky Stout | Page 10

"Red Carpet Treatment" every step of the way!!! From the moment Jeff Spiess opened the front door into the beautiful show room - It was red carpet treatment all the way for me. I had a 2 pm appo From the moment Jeff Spiess opened the front door into the beautiful show room - It was red carpet treatment all the way for me. I had a 2 pm appointment with Ricky to discuss new car buying options. Prior to my appointment, I had done some research and knew exactly what I wanted after I read consumer reports - Toyota products had rave reviews - I wanted the Rav 4 in Blizzard - Wasn't sure the model - But after taking a test drive with Jeff Spiess - I knew the Limited Hybrid was the one for me - Of all days , I test drove during a snow storm. The car handled fabulous. Jeff made me feel so comfortable behind the wheel .. pointed every feature out to me. He also added his personal touch by reflecting on his family - how they love their Toyotas.. By the time I came back to the dealership - Ricky had the car located for me and ensured the car would be in my possession by Christmas. I walked into the dealership December 22nd.. and just a short time later .. I drove off a proud owner of a Limited Edition Rav 4 2017-- By far the easiest and no stress car buying for me ever !!! Jeff throughly explained the inside controls to me .. answered every question I had .. as I started the car for the first time - I didn't realize it was on -- that's how quiet the Hybrid is. Yes - I was embarrassed!! Steve from finance - Superb - Explained something so complicated and foreign in the most simple way. I walked away knowing I was going to take car of my beautiful car by buying the best warranty I could .. didn't once feel pressured or feel a "sales pitch".. I came back today for the "luxe coating " to the exterior as well as leather interior protectant for the interior... once again ... red carpet treatment .. I had my rental car warmed up and waiting ... Jeff saw to it that I was taken care of ... What can I say - The red carpet treatment began as Jeff Spiess opened that door for me on my initial visit - Thank you!!!! Kathi Capriola More

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Great Customer Service Treated like a VIP by all staff. Ryan went over all details thouroighly-clearly a Toyota fan. Personable and polite. Ben thorough and detail oriented. Treated like a VIP by all staff. Ryan went over all details thouroighly-clearly a Toyota fan. Personable and polite. Ben thorough and detail oriented. Gave us a great deal. Thank you for assembling a great team Rick, they were a pleasure to deal with! More

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New Purchase We have been Toyota and Lexus owners for years. After 10 years on my Tacoma I upgraded to new 2017. Started with an internet inquiry and had a very We have been Toyota and Lexus owners for years. After 10 years on my Tacoma I upgraded to new 2017. Started with an internet inquiry and had a very pleasant experience in making what I thought was a very fair deal directly with Rick Stout of the Toyota side. The delivery was handled flawlessly by Steve Anderson of the Lexus side at my request since we may be in the market for a younger RX330 as well and we have been supported well on that by Steve. Everything at Anderson Toyota Lexus has been very professional and pleasurable all the way from Sales to Service and the Finance side to with Ben Bleed. No pressure anywhere. Thank you folks. More

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Well Done! Dusty and Rick were very responsive in finding a vehicle for me. They had to do a search, and found what I was looking for in Minnesota. However, wh Dusty and Rick were very responsive in finding a vehicle for me. They had to do a search, and found what I was looking for in Minnesota. However, what was particularly helpful was the manner in which they conducted business. They got right to the bottom line right away and provided to dollar for my trade! That did not happen with the other company with which I was dealing, and turned the deal for me to them. More

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