Ricki Shamen | Page 2

I recently picked up a new Z4 and had the best experience! Ricki and Steve were great from the get go, helping me put together the right build and get an allocation slot. The car is beautiful and experience! Ricki and Steve were great from the get go, helping me put together the right build and get an allocation slot. The car is beautiful and Brian did an amazing job going through all of the technology in the car. I love the Z4 and highly recommend working with the team at BMW of Tenafly to find your next car! More

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Wonderful experience Ricki was such a pleasure to work with. She really took the time to explain everything to us and was very patient with us when we wanted to test drive Ricki was such a pleasure to work with. She really took the time to explain everything to us and was very patient with us when we wanted to test drive another vehicle to make sure we were making the right decision. No pressure to make a decision on the spot, no gimmicks, and no surprises when we decided to pull the trigger. Always greets us with a smile and makes sure we’re feeling good and comfortable with everything! We love the car and can’t say thank you enough. More

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Wonderful Experience They have it all covered! From Jason Lee the General Manager to Ricki Shamen of sales to Sean Mohammed the finance manager, there is no better all ro They have it all covered! From Jason Lee the General Manager to Ricki Shamen of sales to Sean Mohammed the finance manager, there is no better all round team out there. I was greeted with a smile from the moment I walked in the door. All the staff is courteous and polite and the overall atmosphere is clean and attractive and had a feel of luxury. I highly recommend not only the dealership - one of the best I have been through - but the people there as well. It was such a wonderful experience - thank you all! More

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Great dealership. Super staff. Ricki Shamen was very knowledgable and really on top of things from the time I placed the order for more car. She helped me along all phases, and del Ricki Shamen was very knowledgable and really on top of things from the time I placed the order for more car. She helped me along all phases, and delivered on her promises and time line. Steve Hourican was unlike any auto sales managed I've dealt with before. He is very appreciative of returning customers, and offered a fair deal on the sales end as well as the lease trade in. I'm very pleased with my experience. I experienced superior customer care, and very fair pricing as a returning customer. Sean wasn't pushy about the various extras and financing options. He appropriately listed the pros and cons, and allowed me to make my own choices without unpleasant pressure to purchase add on's. More

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Happy BMW Owner Recently purchased a new BMW and had the pleasure of working with Ricki S. Ricki made the process go very smoothly, explaining everything in detail a Recently purchased a new BMW and had the pleasure of working with Ricki S. Ricki made the process go very smoothly, explaining everything in detail and no high pressure to purchase additional items/services for my car. Overall a great experience and a truly professional group of individuals helping to ensure everything went well from start to finish. More

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ten years of great service The professionals here (Ricki in sales ) are extraordinary. We have stayed with this organization because of their attention to our particular reques The professionals here (Ricki in sales ) are extraordinary. We have stayed with this organization because of their attention to our particular requests and a willingness to work with us in service and sales. More

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Excellent experience It can not be better than this. I was fully satisfied for their consideration of my requests. This is my third car with them. Ricky is very profession It can not be better than this. I was fully satisfied for their consideration of my requests. This is my third car with them. Ricky is very professional and pleasant. More

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Ricki Shamen, CA of the decade Ricki is just a breeze to work with. My family and I have leased seven vehicles and financed one (ED). Ricki made the process just seamless. She is pa Ricki is just a breeze to work with. My family and I have leased seven vehicles and financed one (ED). Ricki made the process just seamless. She is patient I mean really patient as she took time to go through all the features of my parents 3 series several times over. She truly wants you to be comfortable with the entire experience. I would recommend Ricki for your new car needs. She exemplifies what an ambassador should be for any brand. BMW is lucky to have her. More

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Excellent Ricki went over and above on my M truck. Second car I purchased from her and I am sure I will buy more in the future. from her and this dealership. Ricki went over and above on my M truck. Second car I purchased from her and I am sure I will buy more in the future. from her and this dealership. More

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Attentive, knowledgeable service The meeting with our sales representative was punctual. She was friendly, responsive and knowledgeable so that we felt comfortable and confident with The meeting with our sales representative was punctual. She was friendly, responsive and knowledgeable so that we felt comfortable and confident with our choices. It made for an extremely pleasant experience. More

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