Rick Schmalz

This is outstanding service department under the management of Scott Guyette. I have been getting my Honda vehicles serviced at Gustman (and Cloud before that) since 1991, often by top tech Dale. Gu management of Scott Guyette. I have been getting my Honda vehicles serviced at Gustman (and Cloud before that) since 1991, often by top tech Dale. Gustman respects my knowledge and is always transparent about service and repair options. Service at Gustman is a great investment..I have two Honda vehicles approaching 400,000 miles. More

by PLUEDY Verified Customer Verified Customer

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Tony. Nagel@gustman.com, is my salesmen he is always willing to take my question on the 3 vehicles I have gotten from him , customer service is always will Nagel@gustman.com, is my salesmen he is always willing to take my question on the 3 vehicles I have gotten from him , customer service is always will to help me More

by PJBGOPACK Verified Customer Verified Customer

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Best dealership in the state! I have bought 8 cars with Gustman Honda over the past 10+ years. I bought all of them from Alan in sales and worked with Brian (Sales Manager) for I have bought 8 cars with Gustman Honda over the past 10+ years. I bought all of them from Alan in sales and worked with Brian (Sales Manager) for the past several years that he has been there. Alan is always fantastic to work with -- very professional, courteous, and cares about my needs. Brian has very competitive trade-in values and sales pricing yet there is NO pressure. Also no pressure in the Finance office either. I have had only amazing experiences with Gustman Honda's service department. I haven't needed much service besides preventive maintenance (thanks Honda reliability), but Scott and team are always prompt, do awesome work, and take great care of the car. It's so refreshing to work with a family-owned business with people that have so many years of experience and genuinely care for you like family. More

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Best dealership in the state! I have bought 8 cars with Gustman Honda over the past 10+ years. I bought all of them from Alan in sales and worked with Brian (Sales Manager) for I have bought 8 cars with Gustman Honda over the past 10+ years. I bought all of them from Alan in sales and worked with Brian (Sales Manager) for the past several years that he has been there. Alan is always fantastic to work with -- very professional, courteous, and cares about my needs. Brian has very competitive trade-in values and sales pricing yet there is NO pressure. Also no pressure in the Finance office either. I have had only amazing experiences with Gustman Honda's service department. I haven't needed much service besides preventive maintenance (thanks Honda reliability), but Scott and team are always prompt, do awesome work, and take great care of the car. It's so refreshing to work with a family-owned business with people that have so many years of experience and genuinely care for you like family. More

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Bad job on refusing to take order about 9 months ago and further insult with low~ball trade value not even close to blue book trade value of $18000. He offered $14000. I sold for $18,000. Walk in after Hond further insult with low~ball trade value not even close to blue book trade value of $18000. He offered $14000. I sold for $18,000. Walk in after Honda tried the same thing when my car arrive. Called Nathan he had an Elite which we bought for cash. Nathan was terrific… I will leave it there! Very happy with the Elite! More

by MICHAELMUOIO Verified Customer Verified Customer

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Great service and customer is always treated with respect. Prices are competitive. I’ve been a happy Gustman customer for over thirty years. respect. Prices are competitive. I’ve been a happy Gustman customer for over thirty years. More

by RJDAMELIO Verified Customer Verified Customer

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I am very satisfied with both the sales and parts/service departments as they have been honest and helpful. departments as they have been honest and helpful. More

by DWBARNEY Verified Customer Verified Customer

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Gustman has done nothing but provide me with thorough, quality service. Sales, parts, and service members have always been great. Everyone is super friendly and helpful. I have bought 2 vehicles from Gust quality service. Sales, parts, and service members have always been great. Everyone is super friendly and helpful. I have bought 2 vehicles from Gustman, specifically the wonderful Richard P., and I will continue to give my business to Gustman for the foreseeable future. More

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Gustman Honda is the BEST! I absolutely love this dealership. I have been the 3rd person in my family to buy a car from Richard Panske at this dealership. My mother bought a 201 I absolutely love this dealership. I have been the 3rd person in my family to buy a car from Richard Panske at this dealership. My mother bought a 2016 Accord, sister bought a 2016 CR-V, and I recently upgraded to a 2018 Civic. Richard took the time to go over differences between the different models and made sure I had the exact car I wanted, right down to the choice of color. The service department is great to deal with as well! I had a 2009 Accord before my Civic, and they always took great care of servicing it and never tried to up sell me like most every repair shop does. I even had a coupon for $20 off $150 dollars of service on my old car which I forgot to bring in, and the still honored it the next day when I came back and refunded $20 to my credit card. My entire family has always had such great customer service with Gustman Honda in Appleton dealing with sales and service. They are always looking out for the customer's needs and do a great job servicing us. They have definitely made me a customer for life and I can't say enough great things about them. I am constantly telling my friends who drive domestic cars and trucks to go see Richard Panske at Gustman Honda and jump on the import train because they are amazing! More

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