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Rick Riola

Overview Reviews (181) Inventory (232)

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Rick Riola

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Rick Riola | Page 2

Sales Consultant

Cortese Chrysler Jeep Dodge RAM Mitsubishi

2400 W Henrietta Rd
Rochester, NY 14623

I spent the last 35 years prior to joining Cortese in the restaurant industry, owning my own place for 25 of those years. The transition to sales was a fairly easy for me. It's all about communicating with your customer, treating them fairly, and giving them the respect that they deserve. Come see me for an awesome buying experience!!!!!!!!!!

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4.9

181 Reviews

Overview Reviews (181) Inventory (232)

Dealership Experience

8 yrs, 8 mos

Industry Experience

8 yrs, 8 mos

Languages Spoken

English

4.9

181 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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181 Reviews of Rick Riola

January 31, 2024

Dealership Rating

Employee Rating

Easy to schedule online, service was good, nice lounge with WiFi, relatively quick. Thank you. with WiFi, relatively quick. Thank you. More

by steve@wrensroostbarn.com

Verified Customer

Workmanship

Service Time

Recommend Dealer

Yes

Other Employees Tagged: Gary Alger

Helpful 0

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Feb 01, 2024 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Steve, thanks for the great review!

January 08, 2024

Dealership Rating

Employee Rating

Rick Riola took care of all my needs from start to finish. Cortese over-delivered at some aspects of the process as well. finish. Cortese over-delivered at some aspects of the process as well. More

by Marie Goldstin

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Chris Dunkleberger, Samantha Cortese

Helpful 0

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Jan 11, 2024 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Marie, we thank you for your business!

Mar 06, 2024 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Marie thanks for the great review. We appreciate your business and the kind words,

January 01, 2024

Dealership Rating

Employee Rating

This dealership seems to operate smoothly and seems to have the concerns of the costumer in mind have the concerns of the costumer in mind More

by wedearcop

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Jan 03, 2024 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thank you so much for the kind words. We thank you for your business.

November 14, 2023

Dealership Rating

Employee Rating

I have always received excellent service and communication with updates as the work is in process. communication with updates as the work is in process. More

by karen82

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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October 30, 2023

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Employee Rating

Great Customer Service. Appreciated the update throughout the day on the status of the work being done. Appreciated the update throughout the day on the status of the work being done. More

by ngdunn20

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Gary Alger

Helpful 0

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Nov 02, 2023 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thank you so much for your business. We thank you for the 5 stars!!!!

October 20, 2023

Dealership Rating

Employee Rating

Appreciate my sales representative Rick taking the time to locate a Grand Cherokee with tow package to meet my needs! to locate a Grand Cherokee with tow package to meet my needs! More

by steven.zanon

Verified Customer

Recommend Dealer

Yes

Helpful 0

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Oct 20, 2023 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Steven, we appreciate the opportunity to earn your business. Thanks for the 5 stars!!!

October 17, 2023

Dealership Rating

Employee Rating

Rick located a Grand Cherokee for me with tow package amongst a very limited regional inventory! amongst a very limited regional inventory! More

by stzanon

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Chris Dunkleberger

Helpful 0

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Oct 18, 2023 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thanks for the great review!

October 05, 2023

Dealership Rating

Employee Rating

Everything fixed, quick and pleasant experience. Highly recommend the dealership, first class in every way! Highly recommend the dealership, first class in every way! More

by wcortese1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dan Obrien, Gary Alger, Samantha Cortese, Anna Moretti, Mike Andreano, Steve Berardi, John R Cortese

Helpful 0

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Oct 20, 2023 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

The kind words mean a lot, thanks for the opportunity to service your vehicle.

October 04, 2023

Dealership Rating

Employee Rating

Very Satisfied Customer. My Sales Rep Rick Riola was “Exceptional”. Love the vehicle. Cortese is my preferred dealer. My Sales Rep Rick Riola was “Exceptional”. Love the vehicle. Cortese is my preferred dealer. More

by ra001300

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Oct 20, 2023 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thanks so much for choosing Cortese. We appreciate your business.

August 29, 2023

Dealership Rating

Employee Rating

I recently purchased a used vehicle from Cortese and was beyond pleased with the experience. Everyone there, from the salesman to the finance manager, were extremely helpful and professional. To top it off, beyond pleased with the experience. Everyone there, from the salesman to the finance manager, were extremely helpful and professional. To top it off, the Grand Cherokee I bought might as well of been brand new. Their certified used vehicles are top notch. Im sure that I've found my new dealership for all of my future purchases. More

by jjvroc21

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Helpful 0

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Sep 06, 2023 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thanks for the opportunity to work with you on such an important purchase.

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