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Rick Riola
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Rick Riola | Page 18
Sales Consultant
Cortese Chrysler Jeep Dodge RAM Mitsubishi
2400 W Henrietta Rd
Rochester, NY 14623
181 Reviews
I spent the last 35 years prior to joining Cortese in the restaurant industry, owning my own place for 25 of those years. The transition to sales was a fairly easy for me. It's all about communicating with your customer, treating them fairly, and giving them the respect that they deserve. Come see me for an awesome buying experience!!!!!!!!!!
Read moreDealership Experience
8 yrs, 8 mos
Industry Experience
8 yrs, 8 mos
Languages Spoken
English
181 Reviews
Write a Review
181 Reviews of Rick Riola
September 24, 2018
Great Customer Service Experience Great experience at Cortese. Rick did everything he could to make sure I was satisfied with my purchase. Will recommend Cortese and Rick to all of my Great experience at Cortese. Rick did everything he could to make sure I was satisfied with my purchase. Will recommend Cortese and Rick to all of my friends and family! More
by dmyers5348
Verified CustomerOther Employees Tagged: Dave Hilner
Helpful 
September 14, 2018
Great car dealership Buying a car at Cortese is a good experience. The phone staff, salespeople, finance people, and service department all pitch in to ensure the customer Buying a car at Cortese is a good experience. The phone staff, salespeople, finance people, and service department all pitch in to ensure the customer is satisfied and make sure that your business is appreciated More
by pmd230
September 12, 2018
Jeep Compass Trailhawk Very easy transaction. No pressure Rick made it easy to purchase a new car. Thoroughly explained everything to us. Very knowledgeable about the Jeep C Very easy transaction. No pressure Rick made it easy to purchase a new car. Thoroughly explained everything to us. Very knowledgeable about the Jeep Compass More
by foti.gina
August 30, 2018
Easy process Rick Riola was extremely helpful and made the process very smooth and easy! Very knowledgeable about the vehicles and walked me through the process. W Rick Riola was extremely helpful and made the process very smooth and easy! Very knowledgeable about the vehicles and walked me through the process. Would recommend Rick to anyone in the market! More
by Gmtrotta
August 16, 2018
Sales and seevice Great to work with great pricing great follow up; friendly and responsive; east to deal with; glad i chose them as the dealer; got the deal done Great to work with great pricing great follow up; friendly and responsive; east to deal with; glad i chose them as the dealer; got the deal done More
by TrackhawkJSK
Other Employees Tagged: Rocco Muffoletto, Tim
August 16, 2018
A Pleasure To Do Business With. This is the 4th Truck I have purchased from this dealership. Professional staff from sales to service. Best Ram dealership in Rochester NY. Always a This is the 4th Truck I have purchased from this dealership. Professional staff from sales to service. Best Ram dealership in Rochester NY. Always a pleasure to do business with Cortese. More
by robertwpalmer
Other Employees Tagged: Dan Obrien, Gary Alger , Dave Hilner
August 15, 2018
Good business, exceptional salesperson. The salesperson is very respectful, I request several simulations to see which one fits on my budget and he did that, helping me to reach my target bu The salesperson is very respectful, I request several simulations to see which one fits on my budget and he did that, helping me to reach my target budget. More
by wmkawaka
Other Employees Tagged: Dave Hilner
July 20, 2018
PROFESSIONAL AND HELPFULL A NICE CAR BUYING EXPERIENCE PURCHASED AN AWD TRAVERSE AT A FWD PRICE RICK RIOLA IS VERY PLEASANT TO WORK WITH AND CHRIS DUNKLEBERGER PUT TOGETHE A NICE CAR BUYING EXPERIENCE PURCHASED AN AWD TRAVERSE AT A FWD PRICE RICK RIOLA IS VERY PLEASANT TO WORK WITH AND CHRIS DUNKLEBERGER PUT TOGETHER A FINANCE PACKAGE SECOND TO NONE LOOKING FORWARD TO MEETING THE SERVICE DEPARTMENT More
by lgrieco
Other Employees Tagged: Chris Dunkleberger , Josh Jenny
June 20, 2018
Leased a car- experience was great I went to Cortese knowing the exact car I wanted to lease. The tranny on my previous car went out a few days before, so the rush was real. I worked wi I went to Cortese knowing the exact car I wanted to lease. The tranny on my previous car went out a few days before, so the rush was real. I worked with Rick on Friday a little after 5pm. I drove the new car away at 1pm Saturday. Turnaround was quick! My monthly payment was clearly stated to me and didn't change throughout the process. Rick set me up with an insurance agent who got me an awesome deal. The process overall was smooth and quick. I fully understood everything and was given copies of all paperwork. More
by 121994kgl
April 30, 2018
Great experience. Buying a new vehicle was easy and comfortable. Never felt pressured. Delivery was awesome and the salesman Rick Riola, even came in on his day off so Buying a new vehicle was easy and comfortable. Never felt pressured. Delivery was awesome and the salesman Rick Riola, even came in on his day off so that I would not have to wait an extra day for my Wrangler. More
by lew.dipietro
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