Rick Groff
Rick Groff at Smithtown Kia
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Rick Groff

Sales Associate

Smithtown Kia

726 Middle Country Rd
St. James, NY 11780

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5.0
42 Reviews
5.0

42 Reviews

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42 Reviews of Rick Groff

December 05, 2023

Dealership Rating
Employee Rating

Best Salesman Ever. As professional as they come. Easy to talk to. No tricks. Very honest. More

by pedsna
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Preston, Chad Echezuria

Dec 07, 2023

Smithtown Kia responded

Thank you so much for the wonderful compliments! I couldn't be more pleased to hear you had an amazing and professional experience. I hope you enjoy your new ride and I look forward to seeing you again whether for routine service or another purchase. Thanks again, Pedsna! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

Dec 05, 2023

pedsna responded

I am verifying the absolute wonderful service I had at Smithtown Kia!!! Chad was the Best!!!

July 11, 2023

Dealership Rating
Employee Rating

Rick was very pleasant and helpful to work with! We highly recommend him. Look forward to working with him in the future. More

by Chantel N.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 13, 2023

Smithtown Kia responded

Thank you for the wonderful review, Chantel! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

July 01, 2023

Dealership Rating
Employee Rating

I loved working with Rick he was so helpful. . He went over all the details of the car with me, and helped me set it up. I would totally recommend him!! More

by Jhewittrealtor
Purchase Time
Recommend Dealer
Yes
Jul 05, 2023

Smithtown Kia responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

June 27, 2023

Dealership Rating
Employee Rating

Rick was amazing to deal. He was patient had the answers to all of our questions. Everyone was so nice More

by vanecallaghan
Sales Price Transparency
Recommend Dealer
Yes
Jun 29, 2023

Smithtown Kia responded

Hello, Rick is pleased to learn that you enjoyed your car-buying experience with us. We look forward to servicing your vehicle soon. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

June 15, 2023

Dealership Rating
Employee Rating

Kia Smithtown was amazing. Great service. Great people. My salesman Chad was amazing. Very knowledgeable and nice. And he didnt make you feel like you were being ripped off More

by Anthonyp5810
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chad Echezuria

Jun 20, 2023

Smithtown Kia responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

May 10, 2023

Dealership Rating
Employee Rating

Chad was extremely helpful and enthusiastic when helping me with my car purchase. Rick was also fantastic and very personable. Both Chad and Rick were thorough, attentive, and made my car buying experience More

by soakley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chad Echezuria

May 12, 2023

Smithtown Kia responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

April 28, 2023

Dealership Rating
Employee Rating

Smithtown Kia is a great dealership, very likely the best Kia dealer on Long Island. And I've been to to all of them when looking for our new Telluride . Chad was was our salesman and buying a car a car from More

by arcom
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Chad Echezuria

May 02, 2023

Smithtown Kia responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

April 09, 2023

Dealership Rating
Employee Rating

Happy with our purchase. Our sales rep Rick was very straightforward, responsive, and accomodating. The finance and purchase process went smoothly. After the sale, they di More

by StashaK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 11, 2023

Smithtown Kia responded

Stasha, thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

April 05, 2023

Dealership Rating
Employee Rating

After two other unsuccessful attempts to buy a Forte at a reasonable price, in a way that appealed to my sense of honest, cooperation and fairness, I visited Smithtown Kia and met Rick Groff. Rick was very More

by 19sheehan51
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Apr 07, 2023

Smithtown Kia responded

Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. I am sincerely pleased to know that Rick's efforts have made the difference in your car-buying experience. Your testimonial gives me the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

March 18, 2023

Dealership Rating
Employee Rating

Rick Groff was GREAT to work with! He's Friendly, personable and Knows his stuff! I was bit hesitant to purchase at first, but he made it very easy for me to decide. Made it a no brai More

by unclechris9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 21, 2023

Smithtown Kia responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and I hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

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