Richard Zmudzien

I visited two other dealerships before I visited Herb Chambers Toyota in Boston. I had a brief interaction with Richard on the phone and in person and then I worked with Riad. Riad immediately took me to Chambers Toyota in Boston. I had a brief interaction with Richard on the phone and in person and then I worked with Riad. Riad immediately took me to the car I was interested in and started describing how all the features function. No one at either of the other dealerships had described or explained the features of the vehicles I was looking at. We went on a test drive, and then I came back and asked more questions. I ended up buying the car, and I couldn’t be happier. It was a great experience working with Riad and Richard. I would definitely recommend this dealership. More

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I had a smooth, professional experience from start to finish. From the first phone call with Howie, meeting with Richard and then working with Carlos could not have been better. Financing went smoothly finish. From the first phone call with Howie, meeting with Richard and then working with Carlos could not have been better. Financing went smoothly with Stefania and Pablo. I happily will take possession of my new car next week . I highly recommend Herb Chambers Toyota of Boston. More

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Best car experience in and out under 2 hours with a new car. Richard was amazing!! car. Richard was amazing!! More

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I attempted to purchase a 2022 Rav4 Prime from this dealership. I told them from the beginning that I needed a vehicle I could install a tow hitch on and that this feature if unavailable was a deal bre dealership. I told them from the beginning that I needed a vehicle I could install a tow hitch on and that this feature if unavailable was a deal breaker, they confirmed it was possible and provided a price quote for installation. After waiting for more than 6 weeks for the vehicle to arrive, I only discovered that the hitch is incompatible by contacting my local dealership to order the parts (I do not live near Herb Chambers Toyota and elected to have it installed locally). A month after this all happened, I realized my loan for the vehicle had been inadvertently funded. I contacted the dealership - which had not notified me of the error - and they promised to overnight a check to me. The check did not arrive for one week, my messages were not returned, and it was actually sent ground rather than overnight. In addition, they refused to provide a check to the loan provider as the provider requested, which means shipping checks back and forth across the country. They did not offer to cover the interest on the loan, despite the fact that the only reason I didn't buy the vehicle was their mistake. More

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Friendly, knowledgeable, efficient. Richard made the whole process effortless. I am thrilled with the car and the service. whole process effortless. I am thrilled with the car and the service. More

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