Richard Wright | Page 2

The dealership was clean and efficient. They heard my requests and didn’t push for me to see or consider things I wasn’t interested in. They also had cars to show me- the one in Indianapoli They heard my requests and didn’t push for me to see or consider things I wasn’t interested in. They also had cars to show me- the one in Indianapolis did not. More

by northchick86 Verified Customer Verified Customer

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Larry and Eric really made our Camry shopping hassle free. Eric did a great job of finding me the right vehicle on the first day of my visit as well as giving me a good estimate of cost. On my second da free. Eric did a great job of finding me the right vehicle on the first day of my visit as well as giving me a good estimate of cost. On my second day Larry took over, demonstrated everything on the car, got us the best deal possible and got us on our way. I really felt comfortable, not rushed or pressured. Thanks Larry and Eric. More

by j.lamaster Verified Customer Verified Customer

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Very friendly and helpful staff. Very knowledgeable about the vehicle we eventually bought. Two more words Very knowledgeable about the vehicle we eventually bought. Two more words More

by kl.reeves Verified Customer Verified Customer

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I had a great experience at Carver Toyota from the salesman to the finance manager. I would definitely recommend this dealership to my friends and family. salesman to the finance manager. I would definitely recommend this dealership to my friends and family. More

by lynnmv Verified Customer Verified Customer

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Fast, very friendly. Cares about you and your needs and wants. Highly recommend them for your car buying needs. Cares about you and your needs and wants. Highly recommend them for your car buying needs. More

by mike-n-ashley2010 Verified Customer Verified Customer

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The sales portion of my experience was fine. My issue was with the service department first off when I signed a paperwork for my new V.Ehicle I was told that the extended warranty.I was purchasin My issue was with the service department first off when I signed a paperwork for my new V.Ehicle I was told that the extended warranty.I was purchasing covered everything that was not maintenance when I went back for some leaks.I was told they're not covered Period furthermore, furthermore, when I purchase the car, my salesman showed me on a ticket where he said all my brake rotors were replaced and new pads, which should have given me a year's warranty. When I went back to have the service department checking issue. They said no, we didn't replace the rotors, we just turned them. Therefore, there was no warranty on your break job. I don't feel this is a way to treat customers.Your departments need to get their stories together so they're not giving different versions More

by ravenweng2003 Verified Customer Verified Customer

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Process was easy and everyone we encountered was friendly and helpful. Would buy here again. and helpful. Would buy here again. More

by ROBIN BOGGS Verified Customer Verified Customer

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This is the best dealership and experience I’ve ever had purchasing a new vehicle! purchasing a new vehicle! More

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I had a wonderful time with Eric. I love my new Toyota. I had a wonderful experience! I love my new Toyota. I had a wonderful experience! More

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Our experience of purchasing a vehicle from Carver Toyota of Columbus in Taylorsville, Indiana exceeded all expectations my wife and imagined. This was our first new vehicle purchase since 1997 and we greatl of Columbus in Taylorsville, Indiana exceeded all expectations my wife and imagined. This was our first new vehicle purchase since 1997 and we greatly appreciate the professionalism that was shown. Issues were encountered during the process but all were handled efficiently, professionally, and to our satisfaction. The issues encountered were the original ordered vehicle being damaged in transport and a misunderstanding of financing that was quickly resolved. After the original vehicle was damaged in transport, the sales team of Bryce Jones, Shea Fox, Austin Hanloh, and Steve Turner, worked very hard to find us a similar vehicle from another dealership. Amazingly, a similar car was located and we took ownership only one day after we were to originally take ownership of the first (damaged) vehicle. We also had a question/issue about financing, 3 days after officially signing all documents. This was resolved once we brought it to sales manager, Steve Turner's, attention. In summary, we were very happy with the price allotted for our trade-in, the sales experience, and the resolving of our financing issue. We will certainly buy another vehicle from Carver Toyota of Columbus in Taylorsville, Indiana. We also highly recommend buying a vehicle from Carver and working with the sales team we had, especially the sales manager Steve Turner. A job well done by this team. Thanks Mickey & Paula Waller. Madison, Indiana. More

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