Richard Weinstein
Richard Weinstein at Fields BMW Northfield
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Richard Weinstein

Service Director

Fields BMW Northfield

700 W Frontage Rd
Northfield, IL 60093

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rated
35 Reviews

Dealership Experience

9 yrs, 8 mos

Industry Experience

25 yrs, 4 mos

not yet
rated

35 Reviews

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35 Reviews of Richard Weinstein

January 14, 2019

Dealership Rating
Employee Rating

The best bmw dealership Buying a bmw at fields in Northbrook is always a positive experience They are willing to go the extra mile for their clients. Because they do, we ar More

by Momof4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

October 06, 2018

Dealership Rating
Employee Rating

Excellent Service Fast efficient friendly service. Booked routine and service on line, convenient to my schedule. The work was completed at time promised. No surpris More

by Cberger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

August 13, 2018

Dealership Rating
Employee Rating

Great service! Jerry Marichal and the service director Richard Weinstein have provided the best BMW service I’ve experienced. I literally drive past another BMW deal More

by Broker80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jerry Marichal

June 06, 2018

Dealership Rating
Employee Rating

Best experience ever buying a car. Fields BMW is the best, the service was excellent. Very friendly staff as well as the food. Again the best experience ever buying a car Love you Field More

by Breyon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Robert sales

Jul 18, 2018

Fields BMW Northfield responded

Thank you for your business. The next time you stop in for your free car wash, please ask for me and let me know if there is anything further our Team may do to enhance the quality of your ownership. We are steadfast in our devotion to providing only the highest quality experience for our customers. Best, Dave McCulloch, General Manager.

June 05, 2018

Dealership Rating

Long wait w bad service I have been to this dealership several times and have been underwhelmed by the service provided each time. Each visit required very long hold times t More

by Ecmaier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Jul 18, 2018

Fields BMW Northfield responded

We are grateful for your honest assessment of your experience at our Dealership. We strive to make every experience great and I’m sorry we missed the mark. I would appreciate the opportunity to discuss this situation in more detail and work to arrive on an agreeable solution. We will make the adjustments with our Team to ensure this type of experience doesn’t happen again. Thank you and I look forward to speaking with you. Kind regards, Dave McCulloch, General Manager.

April 19, 2018

Dealership Rating
Employee Rating

Terrific service advisor Richard is one of the nicest advisors I’ve ever worked with at any dealership, ever. I’ve interacted with him a few times over the years, he’s always More

by RChicago8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 30, 2018

Fields BMW Northfield responded

It’s a boost for our Team to learn of great experiences like yours, thank you! I’ll be certain to share your kind words with our Staff. We are thankful for your business and are committed to providing you with an incredible experience on every visit. Fond regards, Dave McCulloch, General Manager.

April 13, 2018

Dealership Rating
Employee Rating

Great service! Will definitely come to this dealership again! Great and friendly customer service! Had service done on BMW X5. Car was done at promised time! Thanks More

by Tiho
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 17, 2018

Fields BMW Northfield responded

It is our pleasure to serve you. Thanks for choosing Fields and we hope to see you again.

April 11, 2018

Dealership Rating
Employee Rating

328i wagon I have had my 2014 wagon serviced here for over 2-1/2 years. I have owned and leased cars for nearly 50 years. This service department is unparalleled More

by James2894
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Ed Palomeno

Apr 17, 2018

Fields BMW Northfield responded

Thanks for sharing your experience and giving us your five star rating! We are flattered by your loyalty. Thanks for choosing Fields and we hope to see you again.

April 03, 2018

Dealership Rating
Employee Rating

Great Place To Buy & Service! I have bought my last 4 cars all from Fields, and all from the same sales person, Carrie Shapiro. Very unique in the transient world of car sales. T More

by Gary H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jerry. Carrie Shapiro

Apr 17, 2018

Fields BMW Northfield responded

Thanks for sharing your experience and giving us your five star rating! We are flattered by your loyalty and glad to hear that Carrie is always helpful during your visits. Thanks for choosing Fields and we hope to see you again.

April 01, 2018

Dealership Rating
Employee Rating

Great service and Staff Thanks Fields BMW for the great service. The X3 is exactly what I wanted. I will be back next year for another BMW, this time electric. More

by pnajarro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Alex Illic

Apr 17, 2018

Fields BMW Northfield responded

It is our pleasure to serve you. Thanks for choosing Fields and we hope to see you again.

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