Richard McQuatters | Page 2
Service Advisor
Hiley Volkswagen of Arlington
1461 E Interstate 20
Arlington, TX 76018
29 Reviews
Write a Review29 Reviews of Richard McQuatters
November 02, 2018
Mo and the Service team are great. Mo and the service team are excellent.. They know about my VW and I feel confident that they will service my VW in the future. Richard and Mo are good Mo and the service team are excellent.. They know about my VW and I feel confident that they will service my VW in the future. Richard and Mo are good "caretakers" of my VW. More
Other Employees Tagged: Mo Qaddura , Richard.
December 20, 2017
Recommendation for Mo Qaddura. I literally would have been stranded without Mo's help. He went out of his way to make sure I got to jury duty the next day. I literally would have been stranded without Mo's help. He went out of his way to make sure I got to jury duty the next day. More
Other Employees Tagged: Mo Qaddura
September 20, 2017
Service crew top notch The service team was knowledgeable and professional would highly recommend them to all my friends and family and family greeted me with a pleasant smi The service team was knowledgeable and professional would highly recommend them to all my friends and family and family greeted me with a pleasant smile More
Other Employees Tagged: Mo Qaddura
September 19, 2017
Service Thank you for your promptness, professionalism, and honesty while servicing my Tourag. You are very appreciated..You and Richard have made my experien Thank you for your promptness, professionalism, and honesty while servicing my Tourag. You are very appreciated..You and Richard have made my experience with your dealership more pleasant than others I've dealt with in the past. More
Other Employees Tagged: Mo Qaddura
September 18, 2017
Amazing Service as Always! I've come into Hiley VW several times and I am never disappointed with the service I receive here. Mo is amazing! I didn't feel taken advantage of and I've come into Hiley VW several times and I am never disappointed with the service I receive here. Mo is amazing! I didn't feel taken advantage of and he gave me honest feedback on what types of services I should partake in at that time. Thank you, Mo! And thank you for looking out for me and my VW! I've also been helped out by Huma and Richard and they were just as attentive as Mo. The team a Hiley VW is amazing! More
Other Employees Tagged: Mo Qaddura , Huma Bhimjee
September 12, 2017
So Happy Hiley VW is a great place to purchase a car and continue service with because they really care about the customer's satisfaction. My Sales person, Ken Hiley VW is a great place to purchase a car and continue service with because they really care about the customer's satisfaction. My Sales person, Kendy, was gracious, knowledgeable, considerate of mine and my husbands privacy and was not pushy. He allowed us all the time we needed and we left with the car I wanted for a great deal! I will continue my relationship with Hiley VW because I've always had excellent customer service! More
Other Employees Tagged: Huma Bhimjee, Kendy Garcia, Luis Pensado
August 28, 2017
Perfect buying experience! I am happy to say that purchasing my new vehicle at Hiley Volkswagen was the right decision. Kendy, Ricky, and Marshall were all top notch in their cu I am happy to say that purchasing my new vehicle at Hiley Volkswagen was the right decision. Kendy, Ricky, and Marshall were all top notch in their customer service! Buying a car is meant to be fun and exciting, and that's exactly how it was. They will definitely have my referrals and future business. Thanks for everything, guys! Matt Jones More
Other Employees Tagged: Ricky Santiago , Kendy Garcia
July 14, 2017
Taking care of my VW baby Mo and Richard are excellent Service Advisors. Always make me feel at home and I trust my automobile is in good hands. I have been bringing my car for Mo and Richard are excellent Service Advisors. Always make me feel at home and I trust my automobile is in good hands. I have been bringing my car for 7+ years and I will continue to do so. More
Other Employees Tagged: Mo Qaddura
May 15, 2017
Great Service with a smile Mo is an excellent customer service driven employee. VW Hiley is fortunate to have someone like Mo represent the dealership. Mo made sure that I had Mo is an excellent customer service driven employee. VW Hiley is fortunate to have someone like Mo represent the dealership. Mo made sure that I had a ride to get me to work. I got a call before the work was done to ensure I understood the urgency of the necessary work. He is conscientious of by budget and outlines what is urgent and requires immediate attention and what can wait for a follow up visit. I place total confidence in the dealership and Mo's guidance and assistance not felt any where else. I truly appreciate Hiley's service with a smile. More
Other Employees Tagged: Mo Qaddura
April 17, 2017
Excellent personal service completed in a timely manner. I had an appointment for noon but had some other things come up. So I took my vehicle in an hour earlier and Richard got it in right away. He quoted a I had an appointment for noon but had some other things come up. So I took my vehicle in an hour earlier and Richard got it in right away. He quoted about two hours so the shuttle took me to lunch and promptly returned me to the dealership after I ate. Not only was the vehicle maintanence finished in an hour and a half, the charges were $25 less than the quote. Plus, I received a $20 rebate for the oil change. A very good experience. Richard has also been great about follow up calls to make sure everything is all with my vehicle. More
Other Employees Tagged: Mo Qaddura