Richard McAllister, Jr. | Page 21

Dealing with Toyota. W I'be purchased many cars in my lifetime, both new and used, but I never had such a wonderful experience like the one I had at the Hartford Toyota Deal I'be purchased many cars in my lifetime, both new and used, but I never had such a wonderful experience like the one I had at the Hartford Toyota Dealership. I was treated with such deference by the sales associate, the business manager, even the general manager. Now I am a Toyota Person for Life! More

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"Sales,Management,Internet,and Finance...⭐️⭐️⭐️⭐️⭐️!" When I decided it was time to lease my 5th Toyota, my first contact was with Robert over the internet. Robert answered all my questions in a timely m When I decided it was time to lease my 5th Toyota, my first contact was with Robert over the internet. Robert answered all my questions in a timely manner, he made me feel comfortable, so I decided to give Hartford Toyota my business. I drove up to Hartford Toyota Superstore it was an impressive looking dealership very polished and futuristic building. Upon entering the building I was greeted warmly by the receptionist who informed me that Robert was expecting me and would be out shortly, Robert greeted me and then introduced me to Henry and explained he would take care of the transition. Henry introduced himself to me and my family, and got right to work asking us to come out and look at the vehicle, ask if we would like to test drive but, I explained it wasn't necessary because we already leased a Sienna and love the car, then Henry brought us back in and sat us down and got right to work running around getting everything ready for us to lease, while he was busy doing that, Richard McAllister jr came over to introduce himself and personally thank us for coming to do business at his dealership, he was friendly and made us feel welcome, he invited us to bring the kids over to watch a movie, that was a very kind gesture, but the kids were content playing video games on the iPhone. After some time passed Henry told us we were ready for Marc in finance, Marc was very friendly and personable getting us through the process. After we were all signed up, Henry went over everything in the car and helped us sync up the phone and thanked us again, and we were on our way. All and all it was the best car buying experience ever! So,if your searching for a great car and an excellent buying experience I would highly recommend Hartford Toyota Superstore! Sincerely, James M. More

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Drove 5 hours for these guys!!! We drove 5 hours to go to this dealership because they were able to give us the best deal on not 1 but 2! Rav4s. The dealership was super friendly and We drove 5 hours to go to this dealership because they were able to give us the best deal on not 1 but 2! Rav4s. The dealership was super friendly and helpful on the phone. They also didn't call us once a day annoyingly like other dealerships. We arrived at the dealership and the two cars were sitting there ready for us. The salesperson Devin McMahon showed both of my daughters every feature of their new cars and how to operate them. He was very friendly and helpful. We were then taken to one of the offices and after a few signatures the cars were ours. I would highly recommend this dealership to my friends and family! It was so worth the 5 hour car ride! More

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Would recommend in the future There are many Toyota dealerships in the Central Connecticut area to purchase a car from. Audrin Desardouin was the reason that we bought the car at There are many Toyota dealerships in the Central Connecticut area to purchase a car from. Audrin Desardouin was the reason that we bought the car at Hartford Toyota, he was very knowledgeable and did not put pressure on us, he followed up quickly with any questions that we had. More

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Excellent experience! I can't say enough about our experience at Hartford Toyota. They have an amazing team approach where everyone works together to help you as a custome I can't say enough about our experience at Hartford Toyota. They have an amazing team approach where everyone works together to help you as a customer. Beginning with Robert Bigelow and his immediate response to my internet inquiry to Jeannette Garcia, our sales associate. Richard McAllister Jr., his knowledge, personality and "no-push" approach made buying relaxing. Marc Clemons provided us with another informational, "no-push" finance closing helping us through the lease vs. buy debate. Finally, Jim Webster ended it all with just some friendly conversation, review and thank you. We will be back, there's no doubt about it! I love my RAV! More

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Professional, pleasant, and extremely helpful. Kevin was beyond helpful. When I called after I left the dealership and told him I would bring in the extra key I neglected to give him, he offered t Kevin was beyond helpful. When I called after I left the dealership and told him I would bring in the extra key I neglected to give him, he offered to help me with the new phone I picked up after leaving Toyota. My old phone worked fine in the the new leased car (Kevin set it up). The new phone didn't. He offered to help me with it when I returned the key. That's above and beyond service I expected. He was a professional, patient (I couldn't decide on a color), and helpful salesman. The Manager was also friendly and helpful as was Eduardo. The process went smoothly. More

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A very easy place to do business, staffed with nice people. First off I LOVE my new Tundra!! Second the Internet, sales, and finance staff made the transaction incredibly simple with no unnecessary pressure. First off I LOVE my new Tundra!! Second the Internet, sales, and finance staff made the transaction incredibly simple with no unnecessary pressure. It's not easy dropping over 30K for a vehicle, it's not an easy thing to do, but these people made me feel right at home and kept me at ease during my indecisiveness. The vehicle was delivered as promised with no hidden or additional costs (which I have experienced before elsewhere) everything was put right in front of me and explained thoroughly. Dave my salesman knew the vehicle in and out, and Eduardo made the financial end painless. Dakota was quick to respond to my requests and courteously followed up after each communication. Mike was ready with numbers that no other dealership could touch, as well as patient with my multitude of questions. At the end of it all Richard made sure I was 100% satisfied before I walked out the door with keys in hand. It's worth the trip to Hartford. Thank you all. Al More

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They are the best!!! Gabriel Ortiz has been my sales person since 2013. He has done an extraordinay job, excellent customer service, professional, you leave the dealer sat Gabriel Ortiz has been my sales person since 2013. He has done an extraordinay job, excellent customer service, professional, you leave the dealer satisfied and with a beautiful vehicle. I have no regrets! I truly recommend Gabriel Ortiz and the Hartford Toyota team! Don't waste your time with other dealers, avoid unnecessary headaches. Come to Hartford Toyota and ask for Gabriel Ortiz! More

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It was awesome everyone was so helpful. The service was just awesome the sales people were very helpful and knowledgeable they were not pushy they listened to your needs and what I was looki The service was just awesome the sales people were very helpful and knowledgeable they were not pushy they listened to your needs and what I was looking and was very accommodating. More

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Great place to purchase a car I just purchased a 2017 Toyota Camry from Gaetano Pagliano., my forth purchase since 2014 and he is absolutely wonderful.He is very prompt with answer I just purchased a 2017 Toyota Camry from Gaetano Pagliano., my forth purchase since 2014 and he is absolutely wonderful.He is very prompt with answering all my questions and also very efficient with everything he does. When I walk in he always greets me with a smile. Also the Tony the Finance Manager is wonderful. Its such a pleasure to purchase my vehicles there. Im so glad I met them both. I will be purchasing my vehicles here for a long time. This dealership has great people working there. everyone is always friendly and smiling.I can not say enough about the employees there. Chris in service was also wonderful, very accommodating. Also Darlene in the front is a wonderful greeter, very helpful. Thanks for the great service everyone. More

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