Richard Joyner | Page 9

We had an excellent experience! This was the best experience I have ever had when buying a car. We purchased a Chevrolet Tahoe. Our salesperson, Abby, was extremely helpful and made This was the best experience I have ever had when buying a car. We purchased a Chevrolet Tahoe. Our salesperson, Abby, was extremely helpful and made sure we were happy with our purchase. She took the time to get to know us. We never felt hurried or felt any pressure to make a purchase. Everyone made the experience so easy and pleasant. I would highly recommend this dealership and ask for Abby. I will definitely purchase my next car from them. More

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Perfect customer service! We had the best experience imaginable in dealing with Gary and Serpil and Richard! They went above and beyond the call of duty to help us find the pe We had the best experience imaginable in dealing with Gary and Serpil and Richard! They went above and beyond the call of duty to help us find the perfect car! Simple, easy and professional! What a breath of fresh air to deal with these first class folks! I would highly recommend them to anyone looking for a new car and the utmost of customer service. Everything exceeded my expectations including my new car! More

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Outstanding dealership! No pressure sales force who let the products speak themselves. Highly recommend. Class act all the way around. No pressure sales force who let the products speak themselves. Highly recommend. Class act all the way around. More

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Amazing car buying experience Luxury car dealership with luxury staff. This dealership had exactly what I needed and the experience was smooth and easy. The whole team worked w Luxury car dealership with luxury staff. This dealership had exactly what I needed and the experience was smooth and easy. The whole team worked well together More

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Great cars with even better customer service Serpil greeted us immediately upon arrival and was great the entire time we were here. She was able to give us honest opinions on everything we asked Serpil greeted us immediately upon arrival and was great the entire time we were here. She was able to give us honest opinions on everything we asked and knew the safety features of the Mercedes inside and out. She was able to make our visit very enjoyable and sold me the best car I could get. I would recommend that anyone interested in getting a new car visit the Columbus dealership and I will be back when it is time for me to get my next car! More

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Sirpil was awesome !!! Wonderful experience. Great staff they found us the car we wanted and there was no pressure. It's my fourth car from this team and they never disapp Wonderful experience. Great staff they found us the car we wanted and there was no pressure. It's my fourth car from this team and they never disappoint from ordering a new car to a pre owned to meet my need. If you need a new or used Mercedes go no where else. More

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They rolled out the red carpet treatment I took my E320 in for service. Rachel in the Service dept. took me the same day for repairs. I also decided to buy tires from them too. They offere I took my E320 in for service. Rachel in the Service dept. took me the same day for repairs. I also decided to buy tires from them too. They offered a comfortable area to work on my laptop while I waited. They even sent me home in style in a new 2015 loaner for a night since my tires had to be ordered. They provided excellent customer service and I received so many follow ups from everyone thanking me for my business. I really appreciate that. 2 1/2 weeks after I bought my tires, I ended up getting a screw in my new tires while driving on the interstate in AL on a trip. I called the service dept. and Lauren helped me get a copy of my invoice so that I could provide that to a tire shop in order to get my tire replaced since I had left the receipt at home. I was able to get the tire replaced and only pay for installation. I was so happy that I was able to get everything taken care of while I was on travel. These folks really have my back. They treated me as part of the Mercedes family and I will give them my business and recommend them to all of my friends!!! More

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Pain Free I usually dread car shopping, but this was by far the easiest experience I have ever had! The deal they gave us was very fair & that says a lot, b/c u I usually dread car shopping, but this was by far the easiest experience I have ever had! The deal they gave us was very fair & that says a lot, b/c usually I feel like I'm being screwed over. Not here! Our sales guy was Gary & the GM is Richard Joyner. Can't say enough about the quality of service & would highly recommend people to shop here. More

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The best car buying experience ever. Richard Joyner, General Manager is exceptional. I called Richard and told him what car my daughter was looking for. This is the 4th car we have purc Richard Joyner, General Manager is exceptional. I called Richard and told him what car my daughter was looking for. This is the 4th car we have purchased from Richard. He worked around my daughter's busy schedule, answered all our questions and went above and beyond to find the car. Mercedes-Benz of Columbus definitely deserves 5 stars because of their great management, awesome customer service and sincere honesty. Bob and Debi also deserve a mention for their wonderful customer service and making our purchase a great experience. Thank you Richard, Bob and Debi, we greatly appreciate your help and putting the customer first. More

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