Richard Burns
Richard Burns at Nissan of Torrance
Refer Me

Richard Burns | Page 31

Service Advisor

Nissan of Torrance

20550 Hawthorne Blvd
Torrance, CA 90503

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4.6
306 Reviews

Dealership Experience

3 yrs, 4 mos

Languages Spoken

English English

4.6

306 Reviews

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306 Reviews of Richard Burns

February 01, 2022

Dealership Rating
Employee Rating

They’ve been helpful in working with me financially as a returning customer! They’re expedient and accommodating. More

by Kyle_moorman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 03, 2022

Nissan of Torrance responded

Hello Kyle, we are so happy to read such a great review about Nissan of Torrance! Thank you again for the great review! Kind Regards, Elizabeth Reyes Customer Relations Manager

January 27, 2022

Dealership Rating
Employee Rating

Excellent experience with service writer Rick. He was able to locate for me a part that was back ordered probably due in part to covid supply chain issues. Mechanic did a great job. More

by KEITHKKU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 03, 2022

Nissan of Torrance responded

Hello Keith, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan of Torrance! We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

January 26, 2022

Dealership Rating
Employee Rating

Easy to schedule appts online. Service members are always kind and informative. Fast and easy. More

by JENNY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 03, 2022

Nissan of Torrance responded

Hello Jenny, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan of Torrance! We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

January 25, 2022

Dealership Rating
Employee Rating

Excellent c/s, good timing and good job on my car. Like the rep attention and help offered. Keep it up 👍 More

by JMORENO48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Didn’t get their names but great all of them

Mar 03, 2022

Nissan of Torrance responded

Hi, thank you so much for your positive comments about Nissan of Torrance! We hope to be of service to you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

January 21, 2022

Dealership Rating
Employee Rating

Rick, our advisor, gave amazing service and communication....Ryan, our technician, did an amazing job.....Brian the district rep from Nissan met us at the dealership and was friendly, knowledge More

by PSTARFABRICS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan and Brian

Mar 03, 2022

Nissan of Torrance responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan of Torrance! Please don't hesitate to reach out if there's anything additional we can do for you. Kind Regards, Elizabeth Reyes Customer Relations Manager

January 20, 2022

Dealership Rating
Employee Rating

Great service and top notch professionalism! I enjoyed my time speaking with the technician, who helped us with our concerns and fixed the issue with the wife’s Sentra. More

by paulkarch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 03, 2022

Nissan of Torrance responded

Hello Paul, thanks for your praise and kind comments about our team. We hope to be of service to you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

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