Richard Burns | Page 3

Everything was easy and fast, a little annoying that I listed a couple questions when I scheduled that weren't passed on to my tech, when I got a message the truck was ready I called with the questions (a listed a couple questions when I scheduled that weren't passed on to my tech, when I got a message the truck was ready I called with the questions (and they still weren't passed on) but I was able to connect with Richard the 3rd time and get everything sorted. I did ask the sales dept for an appraisal to sell my 2021 Frontier back to Nissan and they offered to pay off the 20k balance to Nissan financing but I ended up selling it for 25k to a Toyota dealer. More

by Jessiedrohrer Verified Customer Verified Customer

Helpful 0

Report | Print

See online survey See online survey See online survey See online survey See online survey online survey See online survey More

by WALKABOUT_13 Verified Customer Verified Customer

Helpful 0

Report | Print

Richard was great, remembered me from a long time ago and was kind as always. was kind as always. More

by JAKEKARP1 Verified Customer Verified Customer

Helpful 0

Report | Print

I went w/o an appointment because it was urgent but he helped me out very kindly. helped me out very kindly. More

by meow_n727 Verified Customer Verified Customer

Helpful 0

Report | Print

Richard Burns is an excellent service advisor and very knowledgeable. He has excellent customer service knowledgeable. He has excellent customer service More

by Mchjvr12 Verified Customer Verified Customer

Helpful 0

Report | Print

I had a great experience. I made an appointment the day before, they accommodated the time I requested. When I got there, I was seen on time and my car was done well before th I made an appointment the day before, they accommodated the time I requested. When I got there, I was seen on time and my car was done well before the time they mentioned it would be done. Richard was thorough and asked me if I wanted to take care of the recall that I had forgotten. I felt like their assessment of my car was honest and they didn't try to get me to do unnecessary repairs. More

by DRJ0477 Verified Customer Verified Customer

Helpful 0

Report | Print

I went for a synthetic oil change and they put regular I had the special oil change with synthetic oil for $59.99 but instead they put regular oil had the special oil change with synthetic oil for $59.99 but instead they put regular oil More

by WILLYPANEZ Verified Customer Verified Customer

Helpful 0

Report | Print

As always the Service Department n especially Richard is top notch Great service n Great Person in Richard top notch Great service n Great Person in Richard More

by JFERRER0606 Verified Customer Verified Customer

Helpful 0

Report | Print

These dealer is good, on cars prices and maintenance good promotions. Sales people are so kind promotions. Sales people are so kind More

by LUZG07 Verified Customer Verified Customer

Helpful 0

Report | Print

Richard was friendly and knowledgeable. Great experience. Richard was friendly and knowledgeable. Great experience. Richard even found some credits I didn't know about and saved me some mon Great experience. Richard was friendly and knowledgeable. Great experience. Richard even found some credits I didn't know about and saved me some money. More

by MURILLO.MARISOL Verified Customer Verified Customer

Helpful 0

Report | Print