Rich Smith
Rich Smith at Courtesy Chevrolet Center
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Rich Smith

General Manager

Courtesy Chevrolet Center

750 Camino Del Rio North
San Diego, CA 92108

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3.7
6 Reviews
3.7

6 Reviews

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6 Reviews of Rich Smith

May 22, 2024

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Employee Rating

Once again I had an amazing experience at Courtesy Chevrolet! JC was very helpful, patient, and honest. He genuinely cares and helped me find the perfect Trax. I got a great deal despite my not so goo More

by Cadetdaniella1
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

May 21, 2024

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Employee Rating

My experience with the service advisor was top notch! He was professional answered all my questions More

by SD63MM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 14, 2024

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Employee Rating

Rude. Did not inform me my alarm was not activated. My car was there all day. Their answer was they can come to your house to activate it…. I’ll never go b More

by ADANBUSTILLOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 17, 2024

Courtesy Chevrolet Center responded

We regret to hear that your experience with us was not a more positive one. When you have an opportunity, please reach out to us at (877) 295-4648 so we can try to restore your confidence in our business. We hope to hear from you soon.

March 11, 2024

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Employee Rating

Best dealership in San Diego, always fast and excellent service, easy to schedule an appointment, they’re just fantastic! More

by yair.urrutia24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 14, 2024

Courtesy Chevrolet Center responded

We are so happy to read such a great review about Courtesy Chevrolet Center! We sincerely value your business and look forward to your next visit!

February 20, 2024

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Employee Rating

It took three weeks to get a repair quote from your paint department we had to get Pat Kroneberger to help us with this. Not very professional we have a total of 11 chevy trucks in our fleet not sure if we a More

by CHUY0
Service Price Transparency
Service Communication
Recommend Dealer
No

Other Employees Tagged: Tom Boggess

Feb 20, 2024

Courtesy Chevrolet Center responded

Dear Valued Customer, We regret any inconvenience and delay you experienced while awaiting your repair quote. Upon reviewing the situation, it appears there was a challenge with our Parts Department ordering system at the time of your visit. This issue necessitated a manual review to source each required component, which unfortunately prolonged the process of generating an accurate quote. We are actively working to resolve this matter to prevent similar occurrences in the future. We sincerely hope to have the opportunity to serve you again and demonstrate the high level of customer service that our company is committed to providing. Kind regards,

January 18, 2024

Dealership Rating
Employee Rating

Great dealership! Good people and fast service. Had a great experience and would definitely go back! More

by CKRONEBERGER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Solon Woodard, Joseph Cullen , Ernie Negrete

Jan 21, 2024

Courtesy Chevrolet Center responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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