Rich Rivera | Page 11
Service Manager
Nucar Nissan of Norwood
525 Boston Providence Hwy
Norwood, MA 02062
• 13 years in Automotive industry • Bilingual ( Spanish/English )
Read moreDealership Experience
5 yrs
Industry Experience
13 yrs, 2 mos
Languages Spoken
English
Spanish
115 Reviews
Write a Review115 Reviews of Rich Rivera
December 20, 2019
I just had a problem with remote starting, I drove in with that I thought was a silly issue with remote starter. I was helped right away, assured I wasn’t silly and in fact there was something I drove in with that I thought was a silly issue with remote starter. I was helped right away, assured I wasn’t silly and in fact there was something wrong with key. Fixed with a smile and even filled wiper fluid! More
December 16, 2019
Routine Maintenance visit I recently had the 15,000 miles maintenance for my 2018 Nissan Altima. all of my concerns were addressed. I appreciated the fact that my service advis I recently had the 15,000 miles maintenance for my 2018 Nissan Altima. all of my concerns were addressed. I appreciated the fact that my service adviser, Rich Rivera, had my vehicle cleaned and washed. More
December 16, 2019
Oil change I arrived on time and was pleasantly greeted by all employees in the service bay. I was checked in promptly and told how long it would probably take I arrived on time and was pleasantly greeted by all employees in the service bay. I was checked in promptly and told how long it would probably take and I was there no longer than expected More
December 10, 2019
Easy, non stressful It was extremely easy, not confusing. I was able to get my oil and filter changed. I had a few other things wrong and they were explained to me. It was extremely easy, not confusing. I was able to get my oil and filter changed. I had a few other things wrong and they were explained to me. More
December 04, 2019
Car service Repair was performed in a timeline manner. Courtesy drive provided ride to and from facility. Very nice fella driving vehicle.w we were very pleased Repair was performed in a timeline manner. Courtesy drive provided ride to and from facility. Very nice fella driving vehicle.w we were very pleased with the support. More
December 03, 2019
Great My experience with Nissan always had been great Excellent customer service , nice and good treats while waiting Great and neat job with my car My experience with Nissan always had been great Excellent customer service , nice and good treats while waiting Great and neat job with my car Waiting area is always a pleasant to be there Greeting was amazing Richard is one of the guy there who is always smiling and making sure every single person is going home happy 😊 Nissan Boch is always my number # 1 dealer ❤️ More
November 30, 2019
Excellent Richard Rivera was professional and wonderful to work with. We dealt with my engine problem for over a month and he communicated effectively throughou Richard Rivera was professional and wonderful to work with. We dealt with my engine problem for over a month and he communicated effectively throughout the process More
November 25, 2019
Oil change I'm having trouble getting my review to go through. I would appreciate it if someone would contact me to discuss my experience with your service dept I'm having trouble getting my review to go through. I would appreciate it if someone would contact me to discuss my experience with your service dept More
November 20, 2019
Fast & Easy Great service and straight forward attitude. Looked up my car’s VIN and then got to work. Hour or so later it was done. Didn’t hassle me at all. Great service and straight forward attitude. Looked up my car’s VIN and then got to work. Hour or so later it was done. Didn’t hassle me at all. More
November 17, 2019
Service The service was fantastic . I was go back and reccomend this place to friends and family. I would absolutely take my care back and purchase another v The service was fantastic . I was go back and reccomend this place to friends and family. I would absolutely take my care back and purchase another vehicle here. More