Rich Rivera
Rich Rivera at Nucar Nissan of Norwood
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Rich Rivera | Page 11

Service Manager

Nucar Nissan of Norwood

525 Boston Providence Hwy
Norwood, MA 02062

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4.7
115 Reviews

• 13 years in Automotive industry • Bilingual ( Spanish/English )

Dealership Experience

5 yrs

Industry Experience

13 yrs, 2 mos

Languages Spoken

English English

Spanish Spanish

4.7

115 Reviews

Write a Review

115 Reviews of Rich Rivera

December 20, 2019

Dealership Rating
Employee Rating

I just had a problem with remote starting, I drove in with that I thought was a silly issue with remote starter. I was helped right away, assured I wasn’t silly and in fact there was something More

by Patty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 16, 2019

Dealership Rating
Employee Rating

Routine Maintenance visit I recently had the 15,000 miles maintenance for my 2018 Nissan Altima. all of my concerns were addressed. I appreciated the fact that my service advis More

by MODELT_64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 19, 2019

Nucar Nissan of Norwood responded

Thank you, MODELT_64 for your great review and feedback! We're glad to hear about your experience with us and we will certainly let Rich know as well. We hope to see you again for your next service!

December 16, 2019

Dealership Rating
Employee Rating

Oil change I arrived on time and was pleasantly greeted by all employees in the service bay. I was checked in promptly and told how long it would probably take More

by KIM.EVERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 18, 2019

Nucar Nissan of Norwood responded

Thank you, KIM.EVERS for your 5-star rating! We're so happy to hear of your great experience with us in our service department and we hope to see you again!

December 10, 2019

Dealership Rating

Easy, non stressful It was extremely easy, not confusing. I was able to get my oil and filter changed. I had a few other things wrong and they were explained to me. More

by ERICAFEITLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 04, 2019

Dealership Rating
Employee Rating

Car service Repair was performed in a timeline manner. Courtesy drive provided ride to and from facility. Very nice fella driving vehicle.w we were very pleased More

by James M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 05, 2019

Nucar Nissan of Norwood responded

Thank you, James M for your 5-star review! We're glad to hear you had a great experience with us! Ashley Mazzucco Owner Loyalty Manager

December 03, 2019

Dealership Rating
Employee Rating

Great My experience with Nissan always had been great Excellent customer service , nice and good treats while waiting Great and neat job with my car More

by NAGUIRRE1026
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 09, 2019

Nucar Nissan of Norwood responded

Thank you, NAGUIRRE1026 for your 5-star review! We're so happy to hear of your experience with us and we will certainly let Rich know as well. We hope to see you back here with us again!

November 30, 2019

Dealership Rating
Employee Rating

Excellent Richard Rivera was professional and wonderful to work with. We dealt with my engine problem for over a month and he communicated effectively throughou More

by doreenmurray62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 30, 2019

Nucar Nissan of Norwood responded

Thank you, DOREENMURRAY62 for your 5-star rating! We're happy to hear about your experience with us! We hope to see you again! Ashley Mazzucco Owner Loyalty Manager

November 25, 2019

Dealership Rating
Employee Rating

Oil change I'm having trouble getting my review to go through. I would appreciate it if someone would contact me to discuss my experience with your service dept More

by PATRICIACHIOZO
Recommend Dealer
No
Nov 25, 2019

Nucar Nissan of Norwood responded

Patricia, Thank you for taking the time to let us know about your experience with us and I apologize to hear of your experience. If you wish to discuss your review further in detail, please feel free to reach out to me. Thanks, Ashley Mazzucco, Owner Loyalty Manager Amazzucco@boch.com

November 20, 2019

Dealership Rating

Fast & Easy Great service and straight forward attitude. Looked up my car’s VIN and then got to work. Hour or so later it was done. Didn’t hassle me at all. More

by SAMUR2121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 20, 2019

Nucar Nissan of Norwood responded

Thank you, SAMUR2121 for your 5-star rating! We're happy to hear about your experience with us in our service department and we hope to see you again!

November 17, 2019

Dealership Rating
Employee Rating

Service The service was fantastic . I was go back and reccomend this place to friends and family. I would absolutely take my care back and purchase another v More

by YEMI1971
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 18, 2019

Nucar Nissan of Norwood responded

Hi Yemi971, Thank you so much for your great review and feedback! We're so happy to hear of your experience with us and we hope to see you again!

...
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