Rich Johnson | Page 152

New Car Purchase Overall experience good. Did need to further research the ability to transfer plates from current car to new one when originally advised this is not Overall experience good. Did need to further research the ability to transfer plates from current car to new one when originally advised this is not done by NY dealer in CT, found on my own that it was possible. Don't know why this wasn't known... Other than that a good experience. More

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Great customer service We are very pleased with our new Subaru Outback. It drives like a dream. Anthony went out of his way to be helpful during this transaction and we hig We are very pleased with our new Subaru Outback. It drives like a dream. Anthony went out of his way to be helpful during this transaction and we highly recommend him and this dealership in particular. More

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Can it really be that easy? Who would believe that buying a new car could be that easy. Sales Rep Fred Fogel demonstrated superior experience with customer service. I would high Who would believe that buying a new car could be that easy. Sales Rep Fred Fogel demonstrated superior experience with customer service. I would highly recommend Brewster Subaru to friends and relatives. Rich Johnson made finishing off the sales deal so simple. He went to great lengths to specifically explain all of the Subaru options that were available, absolutely no pressure. Thank you Fred, Rich and all of Brewster Subaru! See you for my servicing! :) Colleen More

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Customer Service at its Best!!! I just recently purchased a 2017 Subaru Forester from Brewster Subaru in NY. I normally don't take the time to write a review, but in this instance, I just recently purchased a 2017 Subaru Forester from Brewster Subaru in NY. I normally don't take the time to write a review, but in this instance, I felt compelled. Having time to reflect on my buying experience, I realized over the 8 cars I've purchased in my lifetime, I have never felt so happy and comfortable with the process. I can honestly say, the staff, leadership, and quality of the office space and environment, is second to none. Nelson, the General Manager, is the real deal when it comes to professionalism, creativity, patience and first class service. The quality of a Subaru can sell itself, but it's the staff, process, and buying experience that makes all of the difference. I highly recommend Brewster Subaru for your next car purchase, whether a trade-in or a brand new car, and even their car service & maintenance team. - Michele B. More

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No pressure, professional dealership Enjoyable, casual, knowledgeable experience at this dealership. No pressure, attentive to customer needs, no questions left unanswered. All bases cove Enjoyable, casual, knowledgeable experience at this dealership. No pressure, attentive to customer needs, no questions left unanswered. All bases covered. My salesman, Mitchel Pollack was a pleasure to work with. Easy conversations, coupled with a human touch and sense of humor. Very refreshing. Thank you! Meeting with Rich Johnson to discuss financing and extended warranty packages proved thorough, organized, and clearly explained. No confusion. A pleasure! No dread. Thank you! More

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Wonderful Service and easy transaction :))) Just bought a Subaru Legacy for our daughter and it was an awesome experience. Anthony, our sales agent, made this transaction seamless and enjoyable. Just bought a Subaru Legacy for our daughter and it was an awesome experience. Anthony, our sales agent, made this transaction seamless and enjoyable. Being excited about our purchase along with Subaru's knowledge of their product and their "we take care of that" attitude made this an excellent transaction. Thank you Anthony, Patrick, and Rich for an easy and fun purchase...We highly recommend this team to anyone looking for a wonderful vehicle. More

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Excellent, thorough and individualized service! I'm delighted with my 2017 Subaru Outback, and my purchase experience at Brewster Subaru. I worked with Roy Schiller, Nelson DeMelo, and Rich Johnson, I'm delighted with my 2017 Subaru Outback, and my purchase experience at Brewster Subaru. I worked with Roy Schiller, Nelson DeMelo, and Rich Johnson, who are dedicated to the excellent Subaru cars they sell, to meeting each individual customer's car-buying expectations, and to thoroughly answering answering any question the customer may have, before and following the car purchase. I highly recommend this conveniently located dealership at junction of I-84 and I-684 in Brewster, NY. More

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Amazing service This dealership is absolutely amazing! Courteous and caring about the customer! Best experience I've ever had buying a new car! I would recommend th This dealership is absolutely amazing! Courteous and caring about the customer! Best experience I've ever had buying a new car! I would recommend this dealer to anyone! More

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Brewster Subaru Anthony Pilla is the perfect salesman --in the good sense. He makes you feel comfortable with the process while utilizing his product knowledge to an Anthony Pilla is the perfect salesman --in the good sense. He makes you feel comfortable with the process while utilizing his product knowledge to answer the many questions that do arise in the sales process. He guided us through this process of evaluating features and understanding the new 2017 functionality making the right choices given our requirements for a new car. This was particularly helpful in this year's process because of the many technology features that have been added and with resulting complexity. Rich was also very helpful with regard to financing and ongoing interactions with the dealership. More

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Excellent sales staff and service Anthony Pilla was my salesman and could not have asked for someone better to deal with. He's knowledgeable, courtesy and takes a genuine interest in Anthony Pilla was my salesman and could not have asked for someone better to deal with. He's knowledgeable, courtesy and takes a genuine interest in helping the customer. He also follows up with me and is very helpful if I stop by to ask a few questions. More

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