Rich Johnson has been in the auto industry for over 40 years and with Subaru for over 18. He has been married for 22 years to his beautiful wife Donna. As a Connecticut resident, he knows his Subaru will get him through our tough winters. Also, as an avid dog lover, his favorite Subaru is the Outback because it has lots of room in the back for his dogs! He loves being part of the Brewster Family and his door is always open to customers for any questions, concerns or to share dog pictures. Just don't get him started on his favorites: The Sopranos, The Yankees, his favorite bands Eagles & Steely Dan, Sinatra, old movies...or trains!
Read moreDealership Experience
10 yrs, 9 mos
Industry Experience
42 yrs, 7 mos
Languages Spoken
English
1,638 Reviews
Write a Review1638 Reviews of Rich Johnson
October 04, 2018
2016 Outback I bought my 2016 used Outback from Anthony Pilla and this is my second car with Anthony but my 3rd Subaru from this dealer ship. Anthony was very he I bought my 2016 used Outback from Anthony Pilla and this is my second car with Anthony but my 3rd Subaru from this dealer ship. Anthony was very helpful and very efficient with getting me the right car and always was able to answer all my questions and concerns. when it comes time to do it again I will go back to Anthony for help and Rich was great in explaining all the signing of papers Suzanne More
Other Employees Tagged: Anthony Pilla
October 04, 2018
Wonderful experience Fred made purchasing a new car a very easy process. His knowledge of the car helped us get through all the different accessories and details in order Fred made purchasing a new car a very easy process. His knowledge of the car helped us get through all the different accessories and details in order to make the right decision for us. More
Other Employees Tagged: Fred Fogel
September 27, 2018
Best First Buy Ever!!!! Such an amazing experience thank you so much to Robyn, Rich, Patrick, Nelson. You all made the experience of getting my first car so easy and also hel Such an amazing experience thank you so much to Robyn, Rich, Patrick, Nelson. You all made the experience of getting my first car so easy and also helped my mom get a brand new car too. We are both so happy with our buys. We definitely will recommend Brewster Subaru to our family and friends. More
Other Employees Tagged: Nelson DeMelo, Patrick Larson , Robyn Rey
September 25, 2018
Excellent Staff The employees I dealt with were respectful, friendly, and knowledgeable of the vehicle. My salesperson, Robyn knew about the car I wanted to purchase The employees I dealt with were respectful, friendly, and knowledgeable of the vehicle. My salesperson, Robyn knew about the car I wanted to purchase and addressed my concerns. Nelson was friendly and helped with locating my vehicle. Rich was courteous and I did not feels pressured because he explained everything about my lease. I will definitely recommend friends and family members to Brewster Subaru. More
Other Employees Tagged: Nelson DeMelo , Robyn Rey
September 18, 2018
Lease turn in and new lease Very nice staff Anthony Pilla was very knowledgeable as to how to turn our almost up leased car and get a newer model. Rich from finance also vey kno Very nice staff Anthony Pilla was very knowledgeable as to how to turn our almost up leased car and get a newer model. Rich from finance also vey knowledgeable all very nice. More
Other Employees Tagged: Anthony Pilla
September 12, 2018
Excellent service Was in the market for a second car. Stopped by Brewster Subaru. Fred was extremely kind, knowledgeable, and helpful during the whole process without b Was in the market for a second car. Stopped by Brewster Subaru. Fred was extremely kind, knowledgeable, and helpful during the whole process without being pushy. I highly recommend Fred and the rest of the team at Brewster Subaru! More
Other Employees Tagged: Fred Fogel
September 11, 2018
Best experience buying a car Working with Fred was the only positive experience I have ever had when buying a car. He is totally easy going and friendly, never feels as if he is Working with Fred was the only positive experience I have ever had when buying a car. He is totally easy going and friendly, never feels as if he is trying to sell you something, and so incredibly accommodating. My wife and I were probably not the easiest customers in this transactions since we changed our minds about what car to buy at least three times, but Fred and the rest of the staff helped us at every step in the process. This was the first time in my life that I enjoyed the process of buying a car. More
Other Employees Tagged: Patrick Larson , Fred Fogel
September 10, 2018
A Pleasure My experience with the Salesperson Robyn has been nothing but one of professionalism. Robyn was knowledgable, patient, courteous and solicitous. Ther My experience with the Salesperson Robyn has been nothing but one of professionalism. Robyn was knowledgable, patient, courteous and solicitous. There was never any pressure, only an eagerness to answer all of my questions and concerns with honesty and clarity. My next interaction was with the Business Mgr. Rich Johnson. Again, his efforts to help me understand the billing particulars and options was a painless operation, due to his demeanor and understanding of great customer service. This was my 3rd Subaru, all purchased at this location. Having had the former 2 Subaru's serviced there, I must also mention Pete, an "All-time Expert Tech"! Just good old fashioned customer service - who could ask for more? More
Other Employees Tagged: Robyn Rey, Pete
September 10, 2018
Great experience buying new car We walked in and didn't feel any pressure from the sales team. Ralph was tremendous in finding us a car and walking us through the process. A real dow We walked in and didn't feel any pressure from the sales team. Ralph was tremendous in finding us a car and walking us through the process. A real down to earth dealership with people who have been doing this for awhile. More
Other Employees Tagged: Ralph Nicolais
September 10, 2018
Anthony Got Me a New Subaru!!! I was extremely impressed by the professionalism and cleanliness of Brewster Subaru! I had gone to another local dealership and I felt rushed and extr I was extremely impressed by the professionalism and cleanliness of Brewster Subaru! I had gone to another local dealership and I felt rushed and extremely uncomfortable there. My research let me to Brewster Subaru and I was able to make an appointment to look at some pre-owned Subarus. Anthony Pilla was my hero! He showed me all the cars I wanted to see and even provided me with fair price. He was so nice and made me laugh during the whole process. I felt like I was sitting in his living room talking to an old friend, that is how amazing he was! When my car was finally ready, Rich helped me with the paperwork and he was just as awesome! On a side note I was having a dilemma the day I was to pick up my car and both Anthony and Rich were considerate and helped anyway they could. I would recommend Brewster Subaru to anyone. Thank you for putting me a safe and reliable car. xoxo Danny Gomes was also a help to me as well. I had my windshield wiper duct taped around the blade because my husband and I could not put it on properly. He was able to fix it now our Crosstrek can be driven without reason for concern!!! More
Other Employees Tagged: Danny Gomes , Anthony Pilla
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