Rich Johnson | Page 117

Great Experience Robyn Rey was the salesperson whenI leased my 2019 Subaru! She was helpful, no pressure and great when she explained to me about my car!! Robyn Rey was the salesperson whenI leased my 2019 Subaru! She was helpful, no pressure and great when she explained to me about my car!! More

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THE BEST! By far the best! I have been a Subaru owner for 15 years and was about to move on to a new brand because of the terrible service I have received from By far the best! I have been a Subaru owner for 15 years and was about to move on to a new brand because of the terrible service I have received from multiple dealers in the tri state area! Brewster was my last stop and deciding factor on whether or not I would continue to own a Subaru. They saved me! They offered amazing customer service, listened to my wants/needs and went above and beyond to get me the car I wanted. They made sure to create a connection with my fiancé and I to make us feel like “part of the family” right away. I now drive over an hour to them and pass multiple dealers because they are so amazing! Thank you Guys for being amazing!! “LOVE—it’s what make a Subaru a Subaru.” More

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Great experience car shopping. Super easy to buy a car. Robyn listened to what we wanted in a vehicle and explained to the us the difference in the Subaru models. Second car purchase from this dealership an Robyn listened to what we wanted in a vehicle and explained to the us the difference in the Subaru models. Second car purchase from this dealership and they didn't disappoint us. We are now a 100% Subaru household. More

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Buying my first car I had been on the hunt for a 2018 Crosstrek and had test drove many cars from other dealers. At the time I came across Brewster Subaru, I was exhauste I had been on the hunt for a 2018 Crosstrek and had test drove many cars from other dealers. At the time I came across Brewster Subaru, I was exhausted and not at all enjoying my first car buying experience. Nevertheless, I knew what I was in search for exactly budget wise, mileage wise and color wise. My mom and I were coming from Connecticut and weren't sure if driving over two hours was what we were up for at the time.. we mostly didn't want to make the drive and get our hopes up right away because we had been let down so often with previous trips to other dealers. Zach Johnson offered to meet us and drove a little over an hour moretowards where we were from to help make the process easier on us. Right away we didn't feel any pressure to buy the car but he was more than ready to answer all of our questions and then some. The car ended up being a perfect fit and right away I knew it was rightme. We then drove back to Brewster with Zach to make the deal final. We wanted to make sure we got everything done in one day because of how far a trip it was to come back. All the employees were very nice apon walking into the dealership. Everything is very clean and updated. They had coffee and snacks which went a long way considering we were there for almost five hours setting up a payment plan that worked for me (and trust me mom my knows what she wants so we weren't the easiest customers to deal with). They sent out all the information for my plates, they even broadened their search of possible banks I could get a loan through. After dealing with Zach, Rich Johnson helped complete all the financial aspects. He was nothing but honest with us about everything we were getting ourselves into and had great advice for our uncertainties. Months later I was getting calls from other dealerships who couldn't take no as an answer and had to block there numbers! By the time my first payment was due, I had a couple questions about possibly changing an addition I made for Roadside Assistance. On their website they offer a chat group where the responded almost instantly. I spoke with Maggie Parylak online and she was nothing but friendly, understanding and helpful. This saved me time of emailing, or leaving a message and playing phone tag because I have a very busy schedule. I would absolutely recommend this dealership and look forward to doing business with them again in the future. More

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Car purchase simplified by an excellent saleswomen Purchased a 2019 Crosstrek this past weekend. Robyn Rey, my salesperson, was knowledgeable, respectful, and patience throughout the entire process. Purchased a 2019 Crosstrek this past weekend. Robyn Rey, my salesperson, was knowledgeable, respectful, and patience throughout the entire process. Looking forward to many more years of positive experiences with this dealership. More

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Sales Team is Superb This is the third car we have leased through Brewster Subaru and the second time we have worked with Robyn Rey who I have to say is one of the most cu This is the third car we have leased through Brewster Subaru and the second time we have worked with Robyn Rey who I have to say is one of the most customer oriented salespersons I have ever dealt with. All of my prior cars were Legacys which I love but I wanted to test drive a Crosstrek. Robyn spent time with me to figure it all out and helped me make the decision that I really wanted another Legacy. I couldn't be more grateful for her enthusiasm for and knowledge of the Subaru brand as well as her genuine interest in trying to match me with the right car. She listened, she offered meaningful insight but never pressured. And once my decision was made, she worked diligently to get the car in my hands in time for Mothers' Day: a bonus! A word about Rich Johnson, the finance person: Such a pro. Another real person who treated us with warmth, explained everything well, and navigated us through the paperwork with ease. The whole process from start to finish was a pleasure. More

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incredible experiance From the minute we walked onto the property we were treated with great respect. Our salesman Fred was knowledgeable and very pleasant. He took so mu From the minute we walked onto the property we were treated with great respect. Our salesman Fred was knowledgeable and very pleasant. He took so much time with us and we never felt pressured. It was a most enjoyable experience purchasing this car from start to finish. Other dealerships should operate like they do. More

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Easy Going, Knowledgable and Fun Professionals My first visit to Brewster Subaru was to buy a used car for my son, 3 years ago. I met Patrick and knew I found a great dealership. I returned to by a My first visit to Brewster Subaru was to buy a used car for my son, 3 years ago. I met Patrick and knew I found a great dealership. I returned to by a new Forester this past week. I dealt with Robyn Rey, Rich Johnson and Patrick Larson. They all had my best interest at heart and worked to find me the right vehicle at the right price, with the features I wanted. I did not feel pressured or rushed as I have experienced at other dealerships. If you are looking for a new or used car, I strongly recommend Brewster Subaru. I have bought over 10 cars in the past 30 years. This was by far the most pleasant experience. The bonus is, I love the car. More

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AMAZING experience first time ever :) We have purchased many cars (10+) over the years and this was by far the most pleasant experience we have ever experienced. From the moment we made th We have purchased many cars (10+) over the years and this was by far the most pleasant experience we have ever experienced. From the moment we made the first phone call to inquire about a specific car Maggie on the phone was pleasant, helpful, calm & quick to send us links on-line to check out some options. When we called back we asked her to set us up with a calm, straight forward sales person, ideally a woman if possible & she suggested Robin. Robin was so great, pleasant, professional, had huge attention to detail, knew every fact we asked about, transparent with facts and patient. We loved working with Robin & will come back in a heart-beat for our next Subaru. We will also send any of our fiends looking for a Subaru to Robin. She made a very stressful experience so pleasant and calm, we even have a few laughs along the way as we handled our purchase. The dealership was clean, calm, had soothing music, water & snacks, many nice people working there who all greeted us with smiles. In the end we met with her manager Rich to finish up our paperwork and payment. He also was very kind, professional, transparent with facts & overall a great pleasure. We have never had such pleasant experience buying a car it was a shock after all these years. We usually have to really motivate, put on our car buying armor and go to battle to buy a car (exhausting). This time was so nice and different it made us realize we have probably been buying cars at the wrong dealerships. Brewster Subaru & Robin are amazing!!! LOVED the experience. Highly recommend anyone to drive to Brewster for your next Subaru(s). It is worth it, so nice. Competitive prices, huge network of dealerships to find your exact car, etc. More

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Easiest. Lease. Ever. This was, by far, the easiest lease I have completed. No pressure, no hassles, no finance issues. Roy, Rich, and Patrick were professional and the exp This was, by far, the easiest lease I have completed. No pressure, no hassles, no finance issues. Roy, Rich, and Patrick were professional and the experience was one of the best I've had. More

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