68 Reviews
Write a Review68 Reviews of Rhonda Cook
July 28, 2016
best dealership ever My husband and I first used this dealership when we purchased his Toyota Tacoma. When it came time for me to buy a new Avalon we again came here. We My husband and I first used this dealership when we purchased his Toyota Tacoma. When it came time for me to buy a new Avalon we again came here. We have been to other dealerships - including those in our town, but no one treated us as well as Phillip's. I have recommended them to everyone I know. We now drive from Lakeland to Lesburg for their Service Dept. - great staff and great service. More
Other Employees Tagged: Jamie Reed, Tom Pardo , Tim Ginther, Randy Ollila, Scott Warriner
July 25, 2016
customer care Phillips Toyota really cares about their customers. Their work is professional and they don't add on work that doesn't need to be done. I drive 30 m Phillips Toyota really cares about their customers. Their work is professional and they don't add on work that doesn't need to be done. I drive 30 miles one way to have them service my car when there is a dealer closer to my home. More
July 07, 2016
Excellent Service Continues with Longtime Svc. Rep As usual Rhonda Cook was very professional and helpful and she has taken good care of me in Service since I purchased truck new from Mark Hosler in I As usual Rhonda Cook was very professional and helpful and she has taken good care of me in Service since I purchased truck new from Mark Hosler in Internet Sales long ago. More
Other Employees Tagged: Mark Hosler
June 26, 2016
Great Dealership Service Norman made buying the car easy. The service department helps me maintain it. They are professional, courteous, with good attention to detail. A Norman made buying the car easy. The service department helps me maintain it. They are professional, courteous, with good attention to detail. Always pleasant with good attitudes; very happy with the service at this dealership More
Other Employees Tagged: Norman Hickman, David Newton
June 17, 2016
This dealership bends over backwards to please you! Randy, Robbie, and Andrew couldn't have done a better job. I told them what I was trading in and what I wanted for a new car. They found a fully lo Randy, Robbie, and Andrew couldn't have done a better job. I told them what I was trading in and what I wanted for a new car. They found a fully loaded 2016 Camry XLE for me with a three year lease and no change to my monthly payments. Its like dealing with family members that really listen and care. I've checked other dealers and I would always by here. More
Other Employees Tagged: Tom Pardo , Andrew Hagon, Randy Ollila
June 16, 2016
Best Service Dept. Wonderful service advisors. Always giving the best advice and willing to do what they can to work with you. Especially Tonya and Sam whom I've dealt w Wonderful service advisors. Always giving the best advice and willing to do what they can to work with you. Especially Tonya and Sam whom I've dealt with most of the time. Steven Krauss is the best tech and I trust him completely with my automobile. I will continue to have my car serviced here. I would've given 5 stars but I'm still a little bitter with the financial dept. from the purchase of my car. The financial dept. took it upon themselves to run my credit twice even though I told them I had my own financing and I wasn't interested in theirs. I guess they figured I wouldn't find out but I checked my credit history. More
Other Employees Tagged: Tonya Stiver , Sam Keene, Steven Krauss
June 10, 2016
"Caring & Helpful Employees"! From the time I pulled up my car to Service and was greeted by Rhonda - all my problems and concerns became hers. She answered all my questions with From the time I pulled up my car to Service and was greeted by Rhonda - all my problems and concerns became hers. She answered all my questions with great confidence, solved my problem and assured me it was nothing that I personally did to my car. Thank you Rhonda! More
April 08, 2016
Sales My husband and I had the BEST car buying experience ever! We purchased a new RAV. Dallas and Mikey were super. We have recommended Phillips Toyota My husband and I had the BEST car buying experience ever! We purchased a new RAV. Dallas and Mikey were super. We have recommended Phillips Toyota to everyone. More
Other Employees Tagged: Michael "Mikey" Kuhn, Tom Pardo , Robert Dedalis
March 11, 2016
Excellent experience . We were well pleased with our entire sale experience; our sales person was Mark Ezzell. Mr. Ezzell was very knowledgeable, professional, and polite We were well pleased with our entire sale experience; our sales person was Mark Ezzell. Mr. Ezzell was very knowledgeable, professional, and polite. We both feel that Mr. Ezzell went above and beyond to make our experience a pleasant one, and to meet our needs. More
Other Employees Tagged: Dennis Jacinto , Mark Ezzell, Mark Ezzell; his rating should be 5, Excellent
March 03, 2016
efficient, professional & friendly The service staff were ready for me as soon as I drove into dealership. They responded well to my service needs and got the car in right away. The wai The service staff were ready for me as soon as I drove into dealership. They responded well to my service needs and got the car in right away. The waiting room was pleasant and the cashier handled outprocessing quickly More