Reyna Hernandez | Page 3

Amazing experience, amazing people! We've only come to this place when we are in need of a car because we know we will walk out with something we enjoy and love. They are the most helpfu We've only come to this place when we are in need of a car because we know we will walk out with something we enjoy and love. They are the most helpful people who will work around what you want and get there for you. Have gotten three cars from Grand Prairie Ford, and I wouldn't go anywhere else. They really do care about you and your needs of a vehicle. Many thank to Jackie, Tony and Reyna! More

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Great experience! We had the best experience ever! Our sales rep, Reyna, was very thorough with everything. Our finance process was easy as well, Karla walked us throug We had the best experience ever! Our sales rep, Reyna, was very thorough with everything. Our finance process was easy as well, Karla walked us through EVERYTHING we are signing. I definitely recommend Reyna and Karla. Shout out to Salvador(the janitor) he was so nice!! More

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Reyna was amazing! Reyna was so nice when my wife and I walked in! We mainly went to get more info on a new SUV and she answered every question that we had! She showed u Reyna was so nice when my wife and I walked in! We mainly went to get more info on a new SUV and she answered every question that we had! She showed us everything that we asked for and didn’t try to put us in something we didn’t like. Although we didn’t leave with a new car that day, we did leave feeling very comfortable working with her and will be coming back really soon! Thank you so much! More

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Great Experience! - Charlie I had the best and easiest car buying experience ever ! Knowledgeable and friendly customer service all thanks to Reyna. If your looking for customer I had the best and easiest car buying experience ever ! Knowledgeable and friendly customer service all thanks to Reyna. If your looking for customer satisfaction she won`t let you down. Takes all the stress of buying a car off your shoulders and answered every question of mines. Thank you! More

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Great experience. Reyna was amazing! She answered every question I would ask. They made me feel extremely comfortable and welcomed as we went through the whole process. Reyna was amazing! She answered every question I would ask. They made me feel extremely comfortable and welcomed as we went through the whole process. More

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Great dealership Friendly staff and reasonable pricing :) I was able to get the car I wanted without the hassle of negotiating and worriedness of the quality of the c Friendly staff and reasonable pricing :) I was able to get the car I wanted without the hassle of negotiating and worriedness of the quality of the car More

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5 Star Recommendation! We first want to thank Reyna Hernandez (Sales Representative) and Grand Prairie Ford for giving us the best experience looking for a vehicle. After a We first want to thank Reyna Hernandez (Sales Representative) and Grand Prairie Ford for giving us the best experience looking for a vehicle. After a couple weeks of looking and spending countless hours driving from dealership to dealership, we were getting physically and emotionally exhausted trying to find the right vehicle. After several bad experiences at a couple dealerships, we found Grand Prairie Ford and our killer sales woman, Reyna Hernandez. From the moment we arrived onto the lot Reyna was on point. She was waiting near the door ready to see us. She showed strong product knowledge, 5 Star customer service as well as patience and consistency. Throughout the journey, she stuck with us. Explained every detail of every document as well as everything that was a need to know to Zachary and I. It was our first time on our own and learning to cruise through a dealership was not easy until we met Reyna. Reyna pushed that adaptive cruise control on and there we went. Near seamless on her end. We were all determined that this was the vehicle for Zachary. And even after a few hiccups, Reyna stayed over and came in early to ensure that we were taken care of. We can’t thank her enough. She literally has been a life saver as well as a dealership guardian angel. She did not push, she guided. And she was definitely on point the entire time to ensure every crazy, reasonable and honest questions were answered properly. She is incredibly quick and extremely professional with a personable side to her that allowed us to instantly gain trust and know she was there for us and not for a corporate enterprise. She displayed outstanding customer service to not only us but every person (customer and co-worker) that she came in contact with. She deserves Sales Rep of the year and if that isn’t a thing then we truly believe they need to create one. We can’t thank her enough. She is the Goddess of Grand Prairie Ford and won us over by 200+%. If I could recommend her to every single car buyer in the world, We would! We can’t wait to purchase our next car through her! Zachary and I thank you, Reyna for everything and want to truly express our deepest appreciation to you for your hard work and dedication to making us feel like a part of the Grand Prairie Ford family and guiding us into the right direction. Till next time!! You rock! More

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Reyna made this the best possible car buying experience. The communication was quick and we exchanged numbers over the phone and I was in and out. Reyna did everything she could to make it simple. The rest o The communication was quick and we exchanged numbers over the phone and I was in and out. Reyna did everything she could to make it simple. The rest of the process was a little slow, but Reyna was the very best. More

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Buying a car My sales people were great with me and made car buying a great experience! They explained everything to me great! Thank you Ron Smith and Reyna Herena My sales people were great with me and made car buying a great experience! They explained everything to me great! Thank you Ron Smith and Reyna Herenandez! More

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Job Well done Both salespeople was kind, professional and patience. I did not feel worn down after this experience. I truly was excited because I was getting the ve Both salespeople was kind, professional and patience. I did not feel worn down after this experience. I truly was excited because I was getting the vehicle that I wanted. Not what they thought I could afford. More

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