Reno Reyes | Page 6

I wanted to purchase a Toyota Tundra, and I found the one I wanted on autotrader.com. The car was located in Hamer Toyota so I drove down. I had previously talked to Reno and he had been very friendly over t I wanted on autotrader.com. The car was located in Hamer Toyota so I drove down. I had previously talked to Reno and he had been very friendly over the phone. I got there and we immediately took a look at the car and went for a test drive, no questions asked. After the test drive I decided I wanted to purchase it so we went in to get the paperwork done. After we had done the paperwork I payed right there and drove off with the car. The service was great, everyone was very friendly and it was very efficient, from the time I walked in until I drove off. More

Helpful 0

Report | Print

This was my first car lease and the first dealer that we went to. Working with Reno was great and he was honest from the get-go, which after going to a number of dealerships in the area, is not standard. Hi went to. Working with Reno was great and he was honest from the get-go, which after going to a number of dealerships in the area, is not standard. His customer service is what made us come back to Toyota and ultimately choose the Corolla. I got a great deal on a great car and am really happy with it! More

Helpful 0

Report | Print

Overall, I had a great experience purchasing my used Sequoia with Hamer Toyota. The service was good and I really believe I got a great deal on my SUV. I brought my own financing so that made it easy Sequoia with Hamer Toyota. The service was good and I really believe I got a great deal on my SUV. I brought my own financing so that made it easy too. When I was getting ready to leave, I climbed inside my beautiful Toyota Sequoia and turned the ignition and heard, click, click, click...the car wouldn’t start. The battery was dead. Reno acted quickly and said they would replace the battery. That’s what I call customer service. My only complaint is that after spending a significant amount of money on a used vehicle... Hamer Toyota does not fill up the gas tank. I was shocked. I get that the economy is down, etc, but that left a mark on an otherwise great experience. More

Helpful 0

Report | Print