59 Reviews
Write a Review59 Reviews of Reise Turransky
April 17, 2023
Brought my renegade in on a Monday to diagnose having no parking sensors. Called on Tuesday no return call, Wednesday same. Finally reached cleiton who rudely asked me why do I keep calling? Finally went to parking sensors. Called on Tuesday no return call, Wednesday same. Finally reached cleiton who rudely asked me why do I keep calling? Finally went to pick up the jeep only to find out that they have to order the sensor, it will take 3 or 4 days. they will call when it comes in. After 2 weeks I called, yes it was in. I made an appointment for a Saturday to have it installed, got there in the morning, was told it might be ready on Monday??? It is now Monday I left a message for Cleiton who was at lunch, was told he will call me back. It is now 3;00. By the way when we dropped it off on Saturday, I tried to tell Reise what a difficult time we are having, he said "whenever I have a bad time someplace I will go someplace else!!!!" Guess he told me. More
March 10, 2023
My family and I almost died after their 'repair' of my Jeep. Despite making an appointment at noon on Monday, I didn't receive my Jeep back until Thursday afternoon. During that time, I received no stat Jeep. Despite making an appointment at noon on Monday, I didn't receive my Jeep back until Thursday afternoon. During that time, I received no status calls and they lost my key. The evening I got my car back, after paying $750 for a battery replacement, all of the symptoms came back and worse. I almost got in a horrible wreck when my power steering disappeared. I am infuriated with the total lack of care or responsibility. More
Other Employees Tagged: Moses Johnson
January 12, 2023
The service department is excellent and the new manager Adam is awesome. Great service department. Adam is awesome. Great service department. More
Other Employees Tagged: Adam Ragab , Moses Johnson
January 03, 2023
don't buy the cars from them I just bought a luxury jeep grand wagoneer when I went to pickup there was a dent on the hood. GM and sales person. told me they will take care of it. and assured I ca jeep grand wagoneer when I went to pickup there was a dent on the hood. GM and sales person. told me they will take care of it. and assured I called them they want me to bring the car and wait for 4-5 hrs they don't want to provide me with a loaner. Now, I want them to pick up my car and fix it and bring it back. there are bunch on idots work.there don't trust. them any more More
Other Employees Tagged: Andrew Turransky, Ilya Berman, Brian Kelly Jr., Larry Bousbaa, Alex Zamakis , Moses Johnson
August 06, 2022
Very pleased with the work our service manager was exceptional he had great follow up with us especially as he was going on vacation! One disappointment was that the car was dirty when We picked it u exceptional he had great follow up with us especially as he was going on vacation! One disappointment was that the car was dirty when We picked it up? Thanks Kelly Jeep fir a great repair job!!!! More