Ray Scarpelli III | Page 5
Sales Manager
Ray Chrysler Dodge Jeep Ram
23 N Route 12
Fox Lake, IL 60020
Dealership Experience
8 yrs, 2 mos
Industry Experience
14 yrs, 8 mos
59 Reviews
Write a Review59 Reviews of Ray Scarpelli III
August 22, 2020
Ashley is the best when it comes to Jeeps! She answered all my questions and helped with everything I needed! Great experience, highly recommend coming to this dealership. all my questions and helped with everything I needed! Great experience, highly recommend coming to this dealership. More
Other Employees Tagged: Ozzie Sanchez, Dan Vojcic, Ashley Weiss
December 28, 2019
Everyone is so attentive and helpful and really goes out of their way to make you comfortable and completely satisfied with your purchase. Highly recommend Raymond Auto Group. of their way to make you comfortable and completely satisfied with your purchase. Highly recommend Raymond Auto Group. More
Other Employees Tagged: Ozzie Sanchez , Chris Acker
July 25, 2019
Amazing all around! The folks at Ray CDJR are outstanding! I was looking for a new vehicle and my experience at Ray CDJR was PERFECT. From the selection options, to the e The folks at Ray CDJR are outstanding! I was looking for a new vehicle and my experience at Ray CDJR was PERFECT. From the selection options, to the expertise behind their fleet, I really felt like I was set up to make the best decision on the right vehicle for me. Chris Acker helped narrow down the perfect Jeep for me! His knowledge, experience, and love for all things Jeep really made me feel like I was getting into the perfect Jeep for me. If you are looking for a Jeep, it is simple, Chris is THE MAN!!! The support in the purchasing process was second to none! Ray Scarpelli broke down the financials in a clear cut, easy to understand fashion. I know the deal was unbeatable and the support will be there when I need it from a service perspective. This is the most impressive service center I have ever seen and they have the staff to back it up. Never looking elsewhere for any of my vehicle needs going forward. Cheers to Ray CDJR!!! More
Other Employees Tagged: Ozzie Sanchez , Chris Acker
January 26, 2019
Great, easy to work with customer service We drove 65 miles to get the Jeep Grand Cherokee Overland we wanted, and it was truly worth it. Grant, our salesman, was a pleasure to work with. He g We drove 65 miles to get the Jeep Grand Cherokee Overland we wanted, and it was truly worth it. Grant, our salesman, was a pleasure to work with. He got us the deal we wanted, made the process quick and easy, and we couldn’t be happier. More
Other Employees Tagged: Grant Carey
December 27, 2018
Professional, quick and easy dealership to work with! I cannot say enough positive things about Ray CDJR. They were so helpful and got me the exact Jeep I’ve been looking for and a better deal than I was I cannot say enough positive things about Ray CDJR. They were so helpful and got me the exact Jeep I’ve been looking for and a better deal than I was even expecting. I highly recommend them to anyone looking for a car. Professional staff and their building was very clean. More
Other Employees Tagged: Ozzie Sanchez, Dan Vojcic, Ashley Weiss
December 26, 2018
Mom upgraded I took my mom to Ray CDJR to look at a 2019 Durango and she ended up buying! Justin helped us out and he was awesome! Very thorough and personable! I took my mom to Ray CDJR to look at a 2019 Durango and she ended up buying! Justin helped us out and he was awesome! Very thorough and personable! I will definitely be back when I’m in the market for a new vehicle! More
Other Employees Tagged: Ozzie Sanchez , Justin Sasman
December 26, 2018
great experience over all Overall the services and lack of pressure was very inviting. I was not there to long and was able to get an honest deal done. The added car washes and Overall the services and lack of pressure was very inviting. I was not there to long and was able to get an honest deal done. The added car washes and first oil change included was a great bonus as well. More
Other Employees Tagged: Ozzie Sanchez , Justin Sasman
December 10, 2018
Ray’sIt’s a shame that those who gave good Ray’s It’s a shame that those who gave good recommendations did not get to see what happens behind the fake front that Ray’s displays. I came from se Ray’s It’s a shame that those who gave good recommendations did not get to see what happens behind the fake front that Ray’s displays. I came from several states away because Ray’s had “the car” I wanted. Prior to coming to Fox Lake I was assured over the phone by Francisco Aguirre that all the extras I had on my truck would give a higher trade-in value. I felt somewhat weary but he assured me! So I start the drive and arrive at Ray’s at 7:45pm. I first stopped at the Ford dealership just south of Ray’s to get a trade-in value, which the Manager said $24,000 for my truck. KBB has my truck valued at $25,000 without all the extras I have in it, which is worth $3,000 more. As soon as I got to Ray’s they wanted to start the paperwork immediately and I had not even driven the car yet. I told them I do not want to drive the car because I was so tired from driving all day, 750 miles! Then Joe, the sales manager, proceeded to tell me their offer for the trade, $20,000! I told him that was ridiculous and he’s not being fair. I told him just down the street I was offered $24,000. He said go down there and get a car, knowing damn well he had me because I drove all the way up for a particular car. He then decided he’d give me $20,500. I was very close to leaving because Francisco led me to think they would be fair and “Joe” was unfair and very rude. I brought extra rims and tires for my truck and asked them if I could store them in there garage while I got a hotel room ($125) and that I’d be back in the morning to drive the car and make a decision. I show up at opening and decide to buy the car and get the windows tinted. They said they’d have me out the door by 11am. During the time I waited I heard Joe in the background say derogatory statements about me on several occasions. I waited all day in the dealership and my car came back at closing and the car had not been detailed yet. A salesman had to take me to the hotel for another night ($125). I called them at opening to come pick me up and they came a hour and half later. I wait at the dealership another 3 hours and I finally left. I received a survey via email and gave them poor reviews and my salesman asked if I’d retake it because “all” the questions reflect on him, 100%. I asked to speak to Ray to see if this was true and Ray eventually got back to me and said it is 100% true. So I retook the survey and added some good ratings. Then I called FCA, the mother company to Dodge and ask them if I was lied to, and they said yes. Ray boldfaced lies to me! Shame on you Ray and your sales manager!!! Greedy little liars!!! Because of the troubles I went through Ray’s gave me $125 in BP gas cards, which there are no BP stations where I live. $125??? I had to get another hotel room on my way back home because I spent so long waiting for the car. How much profit was made from this trade and sale??? You completely hosed me Ray and you’re sitting there with a huge evil smirk. It is unfortunate that Connor, my salesman who was a very nice young man, works for you because he deserves to work at a much more reputable establishment and I hope he realizes he needs to move on. I’m a supervisor in my field, and I would have fired Joe and Francisco on the spot. If I was above Ray, he’d be fired with disciplinary action. More
Other Employees Tagged: Ozzie Sanchez, Dan Vojcic, Ashley Weiss, Anthony Mendez, Jehison Villa, Michael Pilarte , Chris Acker, Josh Kiscellus, Justin Sasman, Ray the owner and Joe the manager
September 11, 2018
Review about Hayden Butler When you have no option left for the car trading. Hayden Butler is always there to assist you through his master skills. This man is really awesome. When you have no option left for the car trading. Hayden Butler is always there to assist you through his master skills. This man is really awesome. I got a car through him. He is excelled in his skills. He provide various ways to meet customer needs. More
Other Employees Tagged: Ozzie Sanchez, Dan Vojcic , Hayden Butler
August 21, 2018
Awesome My second vehicle, the family's 4th overall vehicle from Ray. Will not buy from anywhere else. The best team around. Don't waste your time anywhere My second vehicle, the family's 4th overall vehicle from Ray. Will not buy from anywhere else. The best team around. Don't waste your time anywhere else........GO THERE!! More
Other Employees Tagged: Ozzie Sanchez, Dan Vojcic , Connor Williams, George Gigovski and Joey Falzone