Ray Hale

Today I bought my tenth car from Lithia, and my last, i won’t ever be going back, I am a Toyota fan so we use them for my business. Today I Looked at two cars one seemed very well priced(Toyota), and the o won’t ever be going back, I am a Toyota fan so we use them for my business. Today I Looked at two cars one seemed very well priced(Toyota), and the other was a Kia with a good price, the salesman kept saying someone else was looking at the Toyota because of its price better buy it today, blah blah blah all the normal sales guy junk I’m used to when you come here. Well after sitting for 20-30 minutes they decided that the price on the advertised on the window was “incorrect”. The “stupid lot kid” mislabeled it. Come on guys, I’m not a three year old, I’m a grown adult, and so are you why do we have to play these games? When we sat down to price both the cars, how did you not look at the exact screen you showed me with the higher price, why wait 20-30 minutes and lead me into the stupid four square sales deal. These sales tactics are cringey and honestly disgusting. I just want to come in and buy two cars without hearing all the lies. Please have some integrity in the future. It sucks because I love Toyotas, but I’ll be traveling to buy the next few or go to a local lot that doesn’t try and give you all the lies. STOP LYING!! Also, I did end up buying the Kia, got it in it and the tire light is on and it’s out of gas, not a huge deal honestly, but just made the experience that much better. LOL More

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Both the salesperson, Ray Herd, and Tracy, the Financial manager, were very personable, polite, and professional. They explained everything and assured me that I can call them with any questions. manager, were very personable, polite, and professional. They explained everything and assured me that I can call them with any questions. More

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Ray, Corey and Michael made my purchase super easy and where amazing the whole process, definitely recommend them! where amazing the whole process, definitely recommend them! More

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They made this an amazing experience! Super helpful. full of answers and solutions. Awesome salesman. Super helpful. full of answers and solutions. Awesome salesman. More

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Best place ,great communication,helpfully in every way,explained things to me I didn't no for a first time buyer. way,explained things to me I didn't no for a first time buyer. More

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Found the perfect car but it had some body damage. Our salesman Ray Hale went to bat for us and got it covered!! What!? Best car deal we have ever experienced!! 10 outta 5 stars!! Our salesman Ray Hale went to bat for us and got it covered!! What!? Best car deal we have ever experienced!! 10 outta 5 stars!! More

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I had as always an unbelievable experience at Lithia Toyota of Redding. I purchased my truck there, and every time I come in to have it serviced the crew is prompt and attentive to my needs. I’ve purcha Toyota of Redding. I purchased my truck there, and every time I come in to have it serviced the crew is prompt and attentive to my needs. I’ve purchased many cars from many dealerships and I would highly recommend working with the very capable sales and service staff at Lithia Toyota Redding! More

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Went in the facility to look at some used vehicles, came out with a new car at a great rate... all thanks to my knowledgeable salesman ——Mr. Hales. Took a few hours for paperwork, then the keys were handed out with a new car at a great rate... all thanks to my knowledgeable salesman ——Mr. Hales. Took a few hours for paperwork, then the keys were handed to me. Thank you Lithia Toyota of Redding, you rock! More

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I don’t like going to dealerships. I feel pressured and I have been burned most times. Ray was wonderful. He listened to what I wanted and showed me 2 cars that I liked but he wanted t I feel pressured and I have been burned most times. Ray was wonderful. He listened to what I wanted and showed me 2 cars that I liked but he wanted to show me 1 more car. When he brought the car up I almost burst into tears. It was my dream car with everything I wanted, even with a moon roof. Ray worked to make payments affordable, with no pressure. This is my new car place. More

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Amazing customer service. Ray was a great salesman. He listened and answered all my questions and concerns. He got me all the desires I wanted in my car. Ray was a great salesman. He listened and answered all my questions and concerns. He got me all the desires I wanted in my car. More

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