Rashad Jackson | Page 2

Great all around experience. Icho was great very informative and knowledgeable. He answered all my questions and spent over 20 min. showing me how to access the features in my RD Icho was great very informative and knowledgeable. He answered all my questions and spent over 20 min. showing me how to access the features in my RDX, and helped me set up the Acura link app. Also both the sales manager Elson and finance manager Rashad were great to work with. If you’re in the market for an Acura I highly recommend Icho! More

Helpful 0

Report | Print

Great service , honest , great team including managers, will do their best to get you the price you want. will do their best to get you the price you want. More

Helpful 0

Report | Print

Icho was amazing! Very knowledgeable, thoughtful, and thorough. I appreciated the extra help of setting up my phone with Apple Car Play. Rachad was also great and hel Very knowledgeable, thoughtful, and thorough. I appreciated the extra help of setting up my phone with Apple Car Play. Rachad was also great and helpful with financing. It was a happy buying experience. More

Helpful 0

Report | Print

After shopping for a car for the last three weeks. The shopping experience was transparent and meet my needs. Thank you for a great experience from beginning to the end. The shopping experience was transparent and meet my needs. Thank you for a great experience from beginning to the end. More

Helpful 0

Report | Print

I wish my experience were better, but I would caution anyone from buying from The McGrath group. After being told a vehicle was being held for me, I made the 75 mile drive today and was in consistent com anyone from buying from The McGrath group. After being told a vehicle was being held for me, I made the 75 mile drive today and was in consistent communication with the sales team throughout the drive, I arrive and sit down with the sales person for around 20 minutes where they gather the details of my trade. After asking about seeing the vehicle, the sales manager comes over and tells me that they just sold the vehicle and that they don’t hold vehicles for customers. I explained that I was told it was being held for me, and his response was flippant and dismissive. Not only did they not show any lack of remorse for wasting my time driving there, they were also intentional about keeping me waiting an additional 20-30 minutes to make sure the deal went through before telling me it was sold. Nice looking dealership, but their lack of concern for their customers and inability to communicate internally as a sales team cannot be understated. There is a lot of competition in the car buying space, and McGrath did nothing to earn my business in the future, More

Helpful 0

Report | Print

They will run your credit with numerous lenders despite being told not to. I authorized 1-2 lenders. They ran 6 different lenders. One of which was a lender I told them I was already pre-qualified with. Ne being told not to. I authorized 1-2 lenders. They ran 6 different lenders. One of which was a lender I told them I was already pre-qualified with. Needles to say my credit was affected. More

Helpful 0

Report | Print

as a first time buyer from a dealership i always admired was a blessing and a dream come .i purchase a 2017 acura ilx a wonderful car im very pleased and happy to be apart of the acura echo system. shouts o was a blessing and a dream come .i purchase a 2017 acura ilx a wonderful car im very pleased and happy to be apart of the acura echo system. shouts out to the wonderful staff and key players who made my purchase a reality. words couldnt explain. thanks adam , rashad for the warm welcome since the call , elson for working your magic making things possible , raffy for being amazing from start to finish thanks for the test drive with the accord More

Helpful 1

Report | Print

Excellent experience with this dealer, I waisted days with others, will never go to another dealer. Respectful, without any pressure, considerable, give them a shot.... Jonathan C. is Excellent person t with others, will never go to another dealer. Respectful, without any pressure, considerable, give them a shot.... Jonathan C. is Excellent person to talk to.... More

Helpful 0

Report | Print

Reny was so friendly, warm, and welcoming. Greeted us warmly with a great smile from the moment he saw us. Was incredibly helpful and introduced us to other great friendly and helpful staff wh Greeted us warmly with a great smile from the moment he saw us. Was incredibly helpful and introduced us to other great friendly and helpful staff which made our car buying experience smooth, effortless, and comfortable!! Jesse Hinojosa More

Helpful 0

Report | Print

Helped us get a good deal on our new Acura lease. After going to every Acura dealer in Chicago, this was the best. After going to every Acura dealer in Chicago, this was the best. More

Helpful 0

Report | Print