Rafael Mejia
Rafael Mejia at Duval Ford

Rafael Mejia

General Sales Manager

Duval Ford

1616 Cassat Ave
Jacksonville, FL 32210

4.9
18 Reviews
4.9

18 Reviews

Write a Review

18 Reviews of Rafael Mejia

November 02, 2023

Dealership Rating
Employee Rating

Billy, Kyle, and Jermaine are a great team and a credit to the dealership. They pay attention to the customer. More

by Michael
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 03, 2023

Duval Ford responded

Duval Ford aims to always put the customer first. Thank you Michael for recognizing Billie, Kyle and Jermaine with 5 stars.

October 20, 2023

Dealership Rating
Employee Rating

I highly recommend Duval Ford. They listened to my concerns and requests when purchasing a used car. I left extremely happy and still very happy with my decision to get my used c More

by K.H.
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Susan Moore, Jeff Raynor

Oct 20, 2023

Duval Ford responded

Duval Ford thanks you KH for the 5 star feedback. Enjoy your new ride.

October 07, 2023

Dealership Rating
Employee Rating

I like the dealership, I’ve purchased many vehicles from this location. Great service department. More

by AveryCHenry50
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Rohde

Oct 09, 2023

Duval Ford responded

Thank you AveryCHenry50 for your continued business and 5 stars for Duval Ford on Cassat Avenue.

October 01, 2023

Dealership Rating
Employee Rating

Duval Ford communicated with us throughout the entire car buying process, and kept us informed every step of the way! Every single person involved in the process was highly professional, capable, kind and h More

by Deena Wallace
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 03, 2023

Duval Ford responded

Thanks for the 5 star shoutout for your Duval Real Deal car buying experience Deena. At Duval Ford, we make car buying real fair, real fast and real friendly.

June 21, 2023

Dealership Rating
Employee Rating

The team has been very helpful in arranging and follow through with a courtesy delivery close to our new out of state residence. More

by wojo124
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alden Davis

Jun 27, 2023

Duval Ford responded

Duval Ford appreciates your continued business and use of our pick-up and delivery service wojo124.

January 01, 2023

Dealership Rating
Employee Rating

The entire staff is amazing to work with. From sales to service. Highly recommend bringing your business here. More

by ErickNYC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Negron , Justin and Taysha get 5 stars

Jan 03, 2023

Duval Ford responded

Duval Ford appreciates you sharing your 5 star experience ErickNYC. We have been working diligently every day in every department to earn 100% customer satisfaction.

December 21, 2022

Dealership Rating
Employee Rating

José Negron, Rafael Mejia and Susan Moore are Superstars. They all are consummate professionals. They made the whole process a wonderful experience. I am a Duval Ford customer for life. More

by terry52carter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Susan Moore , José Negron

Dec 23, 2022

Duval Ford responded

Thanks terry52carter for sharing your 5 star experience with Duval Ford on Cassat Avenue. Jose's team work diligently every day to earn your rating.

November 27, 2022

Dealership Rating
Employee Rating

Great dealership, everyone is so nice and excited about my new truck. They went the extra mile to show me the features and even clean details that I didn’t catch! More

by jtrab
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 28, 2022

Duval Ford responded

The Duval Ford Service First commitment applies to every department in our dealership jtrab. Sales always puts the customer's needs first during the buying process.

August 14, 2022

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Employee Rating

I’ve purchased multiple vehicles here over the years and the people and service are consistently outstanding. I’d highly recommend to everyone. More

by Kanemichaelc
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Susan Moore, Sherrod Anderson

Aug 15, 2022

Duval Ford responded

Thank you Kanemichaelc for the 5 stars for Duval Ford's sales team. we appreciate your continued business and support.

August 10, 2022

Dealership Rating
Employee Rating

Amazing service department. They treated me like family. I even Got invited to eat lunch on Saturday with them. More

by Maddenlum2003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 10, 2022

Duval Ford responded

That's an extra perk, lunch on Saturday. Thanks Maddenlum2003 for recognizing the Duval Ford service team with 5 stars.

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