Rafael Benavides
Rafael Benavides at Beck & Masten Buick GMC South
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Rafael Benavides | Page 2

Pre Owned Sales

Beck & Masten Buick GMC South

12820 Gulf Fwy
Houston, TX 77034

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4.9
112 Reviews

Dealership Experience

12 yrs, 5 mos

Industry Experience

19 yrs, 5 mos

Languages Spoken

English English

Spanish Spanish

4.9

112 Reviews

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112 Reviews of Rafael Benavides

March 26, 2024

Dealership Rating
Employee Rating

Great Rafael is always amazing and always my go back to. Highly recommend to work any deal you go there you buying a car. More

by Jose
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Camillo Abdallah

Mar 30, 2024

Beck & Masten Buick GMC South responded

It's fantastic to hear that you had a great experience and that Rafael provided amazing assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

March 09, 2024

Dealership Rating
Employee Rating

Rafael was wonderful to work with. He made this daunting car buying process very quick and easy! We told him what we needed and he was able to work his magic. The approval process was More

by Tabatha A.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

February 15, 2024

Dealership Rating
Employee Rating

During my purchase with beck and Masten Gulf Freeway, Rafael displayed a high level of customer service. There wasn’t a negative aspect regarding the sale and I’ll be purchasing a vehicle in the future f More

by haroldwhiting53
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Anthony Morelli, Kim Diaz

Feb 17, 2024

Beck & Masten Buick GMC South responded

We're thrilled to hear about the high level of customer service provided by Rafael during your purchase with Beck and Masten Gulf Freeway South. It's fantastic that your experience was without any negative aspects, and we appreciate your commitment to purchasing future vehicles from Rafael and our dealership. Thank you for choosing us, and we look forward to serving you again in the future!

April 14, 2023

Dealership Rating
Employee Rating

I am awaiting a return call to schedule tint application on the Corvette that I purchase it’s been over two weeks with no word. More

by NIKKIRNOVAK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 17, 2023

Beck & Masten Buick GMC South responded

I am concerned about this issue and committed to promptly resolving it. Please contact me directly as soon as you can and we can work on a resolution together. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

Apr 17, 2023

NIKKIRNOVAK responded

I have been contacted and the issue is resolved thank you for the quick response

March 26, 2023

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Employee Rating

I really appreciated how fast and professional this dealership was! I have been searching for a bronco for sometime and after seeing it in there inventory in the morning, I was able to come in that af More

by swasik
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 28, 2023

Beck & Masten Buick GMC South responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

March 25, 2023

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Great customer service went in looking around and we left with a new vehicle. Everyone is friendly and very informative. More

by SORIANO_MAGALY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 27, 2023

Beck & Masten Buick GMC South responded

Wow, your kind words took my breath away! I am so glad your recent visit was such a success, and I hope you won’t hesitate to reach out again in the future. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

March 15, 2023

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Employee Rating

Everyone did an exceptional job on helping me, greeted me with excellent class, and customer service was top tier. More

by jmills6778
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 16, 2023

Beck & Masten Buick GMC South responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

January 22, 2023

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Employee Rating

The place had quite a few cars on the lot and the one I was looking for was there and in very good shape. I was pleasantly surprised by the options we had and the help we received (when we asked for it). O More

by EBONYWALLACE08
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mohammed Qureshi

Jan 24, 2023

Beck & Masten Buick GMC South responded

I appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your visit. I hope to talk with you soon. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

January 06, 2023

Dealership Rating
Employee Rating

The salesman was most helpful answering all of my concerns. Very nice and friendly towards my daughter and I. Your financial agent worked on going to get me the best interest rate, respecting my 820 More

by aragon.johnnie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mohammed Qureshi , Jason Beck

Jan 09, 2023

Beck & Masten Buick GMC South responded

I know that buying a vehicle is a big decision for most, and I am so happy you decided to work with us. Be sure to give me a call when you are due for service or are in need of any assistance. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

December 21, 2022

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Employee Rating

Awesome team work good deal satisfaction on my part thank you for this opportunity and drive away with my new truck More

by JORGEBELTRAN031
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 22, 2022

Beck & Masten Buick GMC South responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let me know if we can assist you again! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

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