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Rachel Marshall
Rachel Marshall at Executive Kia
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Rachel Marshall

Service Advisor

Executive Kia

1164 North Colony Rd
Wallingford, CT 06492

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4 Reviews
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4 Reviews

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4 Reviews of Rachel Marshall

May 02, 2024

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Employee Rating

Always pleased and helpful with the service I receive. Have always been pleased with their work. More

by Carolor42
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Recommend Dealer
Yes

Other Employees Tagged: Don't know who worked on the car.

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May 02, 2024

Executive Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Kia to be a positive one. Please don't hesitate to reach out if you need anything else. Carl Maratta Service Manager

April 26, 2024

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Employee Rating

Very transparent with the customer. Would definitely recommend returning with any type of car trouble. More

by Yuchuanyang824
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Recommend Dealer
Yes
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Apr 26, 2024

Executive Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Carl Maratta Service Manager

April 12, 2024

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Employee Rating

Everyone at Kia in Wallingford is helpful and informative. Harrison was very accommodating and made sure my maintenance service appointment was on time. More

by ferraroelizabeth
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Katie Rice, Harrison Stone

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Apr 13, 2024

Executive Kia responded

Thank you for choosing Executive Kia. Your feedback and rating mean a lot to us. We're glad Harrison was able to help, and we hope to see you again! Carl Maratta Service Manager

April 04, 2024

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Employee Rating

I was told when my oil change maintenance was conducted that everything tested out fine. The car had difficulty starting and come to find out the battery was no good. I had to come back the next business d More

by fredfebb
Recommend Dealer
No

Other Employees Tagged: Rachel Marshall

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Apr 07, 2024

Executive Kia responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Carl Maratta Service Manager

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