Rachel Bronson
Rachel Bronson at Griffin Ford Fort Atkinson

Rachel Bronson | Page 2

Service Advisor

Griffin Ford Fort Atkinson

1642 Janesville Avenue
Fort Atkinson, WI 53538

4.9
114 Reviews
4.9

114 Reviews

Write a Review

114 Reviews of Rachel Bronson

September 09, 2023

Dealership Rating
Employee Rating

Called about check engine code. Verified and scheduled appointment. Mentioned unrelated recall and they said could do that also. Went for service work and when service person expl More

by Wpcraig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 13, 2023

Griffin Ford Fort Atkinson responded

Hello, we appreciate you taking the time to leave us this feedback. Please give us a call at (920) 568-4444 and we will do our best to make this better. We hope to hear from you soon.

September 07, 2023

Dealership Rating
Employee Rating

Rachael followed through and repaired my car ad promised. I couldn’t be happier. I will return for further service and to your body shop. Thanks allot More

by Gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 13, 2023

Griffin Ford Fort Atkinson responded

Thank you for taking the time to share about your recent positive experience at Griffin Ford Fort Atkinson 1642 Janesville Ave. We are honored you picked our team for your automotive needs and glad you appreciated the customer service. We would also like to thank you for your business and loyalty. We look forward to assisting your next time. Sincerely, The Griffin Family

September 07, 2023

Dealership Rating
Employee Rating

They are always very helpful and go above and beyond to help you get whatever service is needed. More

by TJCHRISTIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Martinez Sosa

Sep 10, 2023

Griffin Ford Fort Atkinson responded

Hello, wow! Thank you for this amazing review. We are honored you had a professional, efficient, fair, and friendly experience at Griffin Ford Fort Atkinson 1642 Janesville Ave. We also greatly appreciate that you highly recommend buying and serving your vehicle at Griffin. Thanks, we look forward to the next time we get to assist you! Sincerely, The Griffin Family

September 03, 2023

Dealership Rating
Employee Rating

Did not fix all my problems I love the place, and had my truck worked on since it was new maybe later? More

by BIGFIX49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mike Bingham

Sep 05, 2023

Griffin Ford Fort Atkinson responded

Dear BIGFIX49, Thank you for taking the time to share your concerns about your vehicle with us. We truly appreciate your feedback, and we want to assure you that your satisfaction is of utmost importance to us. We are genuinely committed to addressing any issues or concerns you may have with your vehicle. Our dedicated team is here to ensure that your vehicle is performing at its best, and we are more than willing to investigate and resolve any issues you've experienced. Please feel free to reach out to us at kpoje@griffinautogroup.com to schedule a convenient time for us to discuss your concerns in more detail. Your feedback is invaluable in helping us improve our services and ensure your continued satisfaction as our valued customer. Thank you for choosing us, and we look forward to the opportunity to serve you and your vehicle better

Sep 06, 2023

Griffin Ford Fort Atkinson responded

Hi, thank you for sharing this recent experience with us. Please give us a call at (920) 568-4444 and we will do our best to make this better. We hope to hear from you soon.

September 02, 2023

Dealership Rating
Employee Rating

Friendly and professional. Always a good experience. Would highly recommend without and hesitation at all. They treat you right. More

by BUROW2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 09, 2023

Griffin Ford Fort Atkinson responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road! Sincerely, The Griffin Family

August 31, 2023

Dealership Rating
Employee Rating

I like the way all of the staff treats the costumers, very friendly and informative. I also appreciate how quickly they do the service work when I have an appointment. More

by jimsrealfarm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2023

Griffin Ford Fort Atkinson responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 26, 2023

Dealership Rating
Employee Rating

Very friendly and professional also I had very thorough service on my vehicle. I will go there next time. More

by aleshagarcia1112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 03, 2023

Griffin Ford Fort Atkinson responded

Hi, Wow! Thank you for this amazing review. We are honored you had a professional, efficient, fair, and friendly experience at Griffin Ford Fort Atkinson 1642 Janesville Ave. We also greatly appreciate that you highly recommend buying and serving your vehicle at Griffin. Sincerely, The Griffin Family

August 26, 2023

Dealership Rating
Employee Rating

Rachel was awesome and the mechanic too. Ill be back. Total class dealership in fort More

by Gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 31, 2023

Griffin Ford Fort Atkinson responded

Hi Gary, thank you for taking the time to share about your recent positive experiences at Griffin Ford Fort Atkinson 1642 Janesville Ave. We are honored you picked our team for your automotive needs and glad you appreciated the customer service. We would also like to thank you for your business and loyalty. We look forward to assisting your next time. Sincerely, The Griffin Family

August 17, 2023

Dealership Rating
Employee Rating

Each person working in this place acts like they have been sentenced to work there. No enthusiasm, no communication, no urgency. Just sad more than anything. More

by Floaty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Randy Seichert

Aug 18, 2023

Griffin Ford Fort Atkinson responded

Hello Floaty, Thank you for taking your time to share your feedback with our team. Please reach out to our General Manager, Paul Schepp with your individual experience with your name, phone number and the best way to contact you. We would be happy to review your experience in more detail and come up with a plan of action to help improve our guest experiences Thanks Floaty!

August 15, 2023

Dealership Rating
Employee Rating

The team at Ford Griffin was exceptional, Especially Rachel. She was very upfront and quite professional when dealing with rhe repairs to our vehicle!!! Thank you Rachel. More

by dwollin17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 25, 2023

Griffin Ford Fort Atkinson responded

Hi, griffin Ford Lincoln Fort Atkinson thank you for your high marks for our services! And, we appreciate your recommendation of our dealership at 1642 Janesville Avenue. Your recent visit to service your 2015 Ford F-150 was valued. Please let us know when we can do more for you.

2
...

Dealership Inventory (119 Vehicles)

2022 Ford Bronco
used
Green exterior
10-Speed Automatic
4WD
2022 Ford Escape
used
Silver exterior
8-Speed Automatic
AWD
2022 Ford F-150
used
Blue exterior
10-Speed Automatic
4WD
2022 Mitsubishi Eclipse Cross
used
Blue exterior
CVT
4WD
2022 Ford Mustang
used
White exterior
10-Speed Automatic
RWD
2022 GMC Canyon
used
Black exterior
8-Speed Automatic
4WD