RJ Foley | Page 13

Excellent as usual I have purchased vehicles for my personal and business use for 30 years from Z. He is the consummate professional. Always pleasant, knowledgeable,and I have purchased vehicles for my personal and business use for 30 years from Z. He is the consummate professional. Always pleasant, knowledgeable,and willing to go the extra mile. Z makes the job of buying a car a joy. Z is the best. Shout out to Jon Joseph, just met John but he was a pleasure to work with. Met owner R. J. Foley who took the time to chat with me. All around great experience at Foley. Thanks again to Z. More

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Always friendly, helpful and professional! I have purchased and will continue to purchase vehicles from R.J and his staff. They are courteous, professional, patient, and knowledgable. I recom I have purchased and will continue to purchase vehicles from R.J and his staff. They are courteous, professional, patient, and knowledgable. I recommend them highly! More

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Foley sold me a damaged vehicle - Updated 4/30/16 Foley Motorsports sold me a clearly wrecked & repaired car with broken parts and features, described online by them as a “Very WELL Maintained….Excell Foley Motorsports sold me a clearly wrecked & repaired car with broken parts and features, described online by them as a “Very WELL Maintained….Excellent Condition both Inside and Out…Meticulously Detailed & Serviced by Our ASE Certified Technicians!!” vehicle over the internet. I even paid more than I planned just because of the description of the car. Ive purchased several cars online and never had an issue. The sales rep assured me twice that there was no damage or issues with the car and that the head mechanic had it up on the lift for inspection. I purchased it online so there was no way for me to inspect it ahead of time, just answers from the dealer on questions I asked, and their cars dot com ad and pictures. Upon receiving the car, I immediately contacted the dealer about the body issues that were not disclosed in the ad. They offered to fix half of one of the many issues. I then took it to my local Audi dealer who put it on the lift and immediately found evidence of an accident all over the undercarriage with ripped off skid plates and dents all over, damage to the insides of 3 of the 4 wheels, a suspension out of alignment and a bent rear suspension piece, which clunked hard over every bump. My local dealer then had me stop at a body shop who pointed out the obvious signs of body work on the hood and front corner. In subsequent trips to garages, every single one has put it on the lift and immediately asked what all the damage was from. I do not believe this could have been missed in a thorough inspection by their top mechanic. The inside of the car had a broken sunroof mechanism, non functioning ventilated seat feature, burned out interior lights in 2 places, and stained hand and foot prints all over the headliner (Most likely from the previous owners kids). I was also misled about the remaining factory warranty. I was told it still had 23 months, when in fact it only had 9. I did not find this out until my local dealer showed me the in-service date. I contacted Foley through email and CC’d the owner so he was aware of the issues, and did it in a very positive manner assuming he would want to make it right. After weeks of trying to get an answer, they offered to pay for part of the safety related repairs that the factory warranty did not cover. Not any more of the body damage or any of the aesthetic or feature issues, just a part of the minimal safety needed repairs. They would not even address the issue that the car has greatly diminished value now that we know there is an accident on its record and a lot less warranty remaining. So I am stuck having overpaid for a car described as “Excellent, meticulously serviced, etc….”, that is worth far less than I paid, and is in nowhere near the condition it was described in its ad and by the salesman. The dealer has refused to stand behind their sale or to return or replace the car, just their partial repair offer. I am now pursuing resolution through the Mass Attorney General Consumer Protection and Affairs group and a local law firm. It’s unfortunate that they either missed all of this damage and won’t stand behind it, or knew about the damage and purposely withheld it from me in the buying process. Not sure which it is, but either way it is no way to treat a customer. Hopefully the story is not over and I will post an update if anything changes, but after a month and a half of trying, this is all they have done. Update 4/30/16 After almost a year, unfortunately, the dealership continues to avoid standing behind its sale. In the first few months since I purchased the vehicle over the internet, I have had to buy 4 new tires (within 2 months of receiving the vehicle because the alignment was bad) and the car has received several repairs due to a previous impact before the sale that was known by the Audi dealer that Foley took the car to for presale repairs and noted in their Audi paperwork, so the condition of the vehicle was very well known by all parties. Repairs have included a new transmission, the 4 tires mentioned above, new suspension pieces, new body bracing, new skid plates, several new electronics inside the vehicle and several other safety related pieces. The owner of the dealership has avoided contact with me and my attorney for 7 months now and just finally responded in February that he would actually stand behind the sale. Since February, he has avoided responding to most attempts to contact him and has made it clear that he has no intention of standing behind the sale, which is very unfortunate. Massachusetts Consumer Assistance and Office of Consumer Affairs are now going to be involved, as they already had the paperwork from the dealerships and know what happened, but we were waiting to see if the dealer actually would make it right. Unfortunately, I believe one year is more than enough time and there is no genuine concern on their part. Internet buyers beware. More

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Extremely positive experience Very professional from ownership right through to sales and service. A great experience around what can be a difficult task. Treated very well and t Very professional from ownership right through to sales and service. A great experience around what can be a difficult task. Treated very well and the process was a very positive experince. More

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great experience they have a great team from top to bottom, which made everything very easy.their pricing and sevice can't be beat. they have a great team from top to bottom, which made everything very easy.their pricing and sevice can't be beat. More

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Excellent Car Buying Experience I had inquired about a car on line and Greg responded within an hour. He was extremely helpful without being pushy. I dreaded the experience but was I had inquired about a car on line and Greg responded within an hour. He was extremely helpful without being pushy. I dreaded the experience but was it ended up being positive from beginning to end. I feel like I have the perfect car within my budget and I couldn't be happier. I was recommened to Foley Motorsports by a friend and now I plan to recommend them to my friends and family. More

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Excellent Experience! I stopped to look for a truck on a Friday and stumbled upon a 2014 Chevrolet Silverado 1500 Crew Cab LTZ Plus Z71 that piqued my interest. It had just I stopped to look for a truck on a Friday and stumbled upon a 2014 Chevrolet Silverado 1500 Crew Cab LTZ Plus Z71 that piqued my interest. It had just arrived on the lot and had not been priced. That weekend I checked online and the price was a bit out of my desired range. I emailed the dealer asking if there was room to move on the price. Zee Avakian responded early in the week to see if I could stop in. By that time, I was away on business and would not be home until the following weekend. I continued the dialogue with Zee that week over email. We could not agree on a price so I bowed out. Later that night Zee contacted me again asking if I could come in when I got home to look for a different truck however I let him know that I wasn't interested in another truck. I wanted the one I inquired about. So we parted ways again. Zee was persistent, the following day he contacted me again and said that he had spoken to the owner, RJ and that he wanted to meet me to talk and see if we could make a deal. I met with Zee, Jon and RJ first thing Saturday morning. After the meeting I had a better understanding of the pricing structure for that particular truck. I went and looked at it again, debated for a while and finally caved. I went to my bank and purchased the truck that day. I was happy that we were able to work out a deal that was best for the both of us. These guys are first class. I would definitely recommend them to anyone. If you're like me, you're thinking that they gave me some incentive to write this review. Believe me when I say that I can tell you with 100% confidence that is not the case. More

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Best place for a slightly used car This is my second car purchased from Foley. Haig, and the whole Foley team made the entire process quick, easy and painless. They offered me a fair This is my second car purchased from Foley. Haig, and the whole Foley team made the entire process quick, easy and painless. They offered me a fair price for my trade in, and gave me a very good price on the car I was buying. I have, and will continue to recommend Foley to anyone in the market for a "new to them" car. More

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Fantastic transaction! Thank you to Haig and the staff for making the purchase of our 2010 RR so easy. It was a pleasure to work with you and we will absolutely recommend y Thank you to Haig and the staff for making the purchase of our 2010 RR so easy. It was a pleasure to work with you and we will absolutely recommend you to friends. And, when we are in need/want of another great car - we will look here first! Thanks again! Mary Ann Nolan More

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Foley does it yet again!! I was in to Foley Motorsports to have my Audi S8 serviced and noticed that they had just gotten in a 2011 king ranch Ford crew cab. I asked them to t I was in to Foley Motorsports to have my Audi S8 serviced and noticed that they had just gotten in a 2011 king ranch Ford crew cab. I asked them to take a look at and as alway JD was there to accommodate me. He showed me the inside, outside, and even went over the service that would be done to the truck. JD and the Foley team worked with me yet again to give me the most for my trade in and in the end came away with a 3 year newer truck and I was yet again a VERY happy repeat customer. Keep up the great job and thank you JD, RJ, Gino, Jon, Kevin and the rest of the Foley Motorsports team!!! More

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