Quentin Forge | Page 4

Professional and thorough As a "car guy" who has dealt with many of the high-end dealerships in Dallas, I consider Boardwalk Ferrari to be first class in all aspects of their As a "car guy" who has dealt with many of the high-end dealerships in Dallas, I consider Boardwalk Ferrari to be first class in all aspects of their business. Their service department has always been easy to deal with, and responsive to any issues I've had with my cars over the years. On this last visit, a critical part needed to come from Italy. Steve Fordham got involved in the process, and Naz Hormozi was incredibly proactive, keeping me informed on the progress of having the part shipped, installed and the car delivered. Boardwalk employees share their customer's pride in these unique and special vehicles. They also respect their customers, which is not always seen in this business. I trust them to care for my Ferraris. More

Helpful 0

Report | Print

Pleasant, easy experience Upon entering the dealership on the day of my purchase, I was greeted with a smile immediately from one of the ladies at the reception desk. She immed Upon entering the dealership on the day of my purchase, I was greeted with a smile immediately from one of the ladies at the reception desk. She immediately selected someone, Jhanifor Griggs, to assist me. What a breath of fresh air to have a sales representative greet with genuine care to help me find the perfect car, listening to my personal desires for my next car. She was very patient and strived to present the perfect product. The whole experience was accomplished in one visit. Never overbearing..... quite pleasant. She's one of those people that makes you feel like you've known her for some time. No awakardness. Very efficient and timely getting things done. This is my second Maserati purchase and I'm so in love with my new car! Thank you Jhanifor Griggs, and the whole Maserati family for "making my day"! More

Helpful 0

Report | Print

Boardwalk Ferrari exceeds expectations again and again I recently contacted Steve Fordham, the Service Director at Boardwalk to ask if he knew of any companies that could help me ship a couple of cars from I recently contacted Steve Fordham, the Service Director at Boardwalk to ask if he knew of any companies that could help me ship a couple of cars from Dallas to St. Petersburg, FL. Steve sent me a few recommendations, and then said he'd be happy to help me get them shipped. I hired the shipping company and with the help of Quentin Forge, dropped the cars off at Boardwalk. Larry Neighbors and Steve Fordham supervised the loading of the cars and sent me pictures of the mileage. Now the cars are safely on their way. Thank you Steve and Larry. You guys exemplify all that makes Boardwalk such as great dealership...great people and great service! Thank you. - Scott Obenshain More

Helpful 0

Report | Print

Red Carpet Reception Everyone is friendly, knowledgeable, well-appointed lounge for use while car is serviced. Smoothest car purchase we have ever experienced, this dealer Everyone is friendly, knowledgeable, well-appointed lounge for use while car is serviced. Smoothest car purchase we have ever experienced, this dealership also provides maintenance on two other exotic cars in our household. Boardwalk Ferrari/Maserati rolls our the red carpet to assist both new and long-term clients to the best of their abilities. More

Helpful 0

Report | Print

Another excellent experience with Boardwalk Ferrari I just bought another car from Boardwalk (about 15 or 16 of them since 2004) and would recommend them without hesitation. The greatest compliment tha I just bought another car from Boardwalk (about 15 or 16 of them since 2004) and would recommend them without hesitation. The greatest compliment that I can give is to tell you that the people there have become my friends, and I am confident that others will have the same experience. Obie1 More

Helpful 3

Report | Print

Annual service Consistently excellent! Those are the words I'd use to summarize my 14-year relationship with Boardwalk. What started as business has turned into f Consistently excellent! Those are the words I'd use to summarize my 14-year relationship with Boardwalk. What started as business has turned into friendship. I really like the folks at Boardwalk, and it's obvious that many others feel the same, as the dealership is somewhat of a "hang-out" on the weekends. - SAO More

Helpful 0

Report | Print

458 Aperta Purchase A quick note to thank all those involved in our recent purchase. I continue to find this dealership honest, forthright and most of all tops in coustom A quick note to thank all those involved in our recent purchase. I continue to find this dealership honest, forthright and most of all tops in coustomer service. It is easy to put these qualities in print; however, a pleasure when an enterprise truly delivers. Jeff, Paul, Mike, Brian, Steve and Shad all went the extra mile to guarantee our satisfaction. Thanks again! More

Helpful 0

Report | Print

Wow my LED tach. is back !! Steve, Paul and the team jumped on my problems with only days before my F12 was to be trucked to Pebble beach. We drove in the FNA 70th Napa rally a Steve, Paul and the team jumped on my problems with only days before my F12 was to be trucked to Pebble beach. We drove in the FNA 70th Napa rally a Week later. OMG. Flying around curves in the Big Basin sequoia forest was a life and death challenge and thrill. I only had time to pay attention to those steering wheel LED s as I flew thru the gears- up and down, while paying no one would cut us off at each blind turn. Steve made my rally drives and even my track drive later utterly fantastic. I treasure the fact that I have a team I can rely on and can contact whenever I have even the slightest issue or question. They are the best of the best! Forza FERRARI ! More

Helpful 0

Report | Print

Gold Star Service Teamwork at its best!!!!! I have been servicing my car at Boardwalk for a few years now and every time I come here for service I am more impressed Teamwork at its best!!!!! I have been servicing my car at Boardwalk for a few years now and every time I come here for service I am more impressed than the last time I visit. The service staff is very friendly, courteous, helpful, and patient. They take the time to answer all my questions. They are good listeners and more importantly they CARE. I know that I am not the only customer but they do a great job making me feel like I am. The team work is amazing! On my most recent visit, I took a lot of time talking to Paul about a long list of things I wanted to have done to my car, the next day Paul did not make it to work BUT, Larry was on top of it and knew everything that I wanted done and had everything lined up and ready to go. This shows me the great communication and teamwork the service advisor have. Paul has been amazing to work with, he answers my calls and follows up in a timely manner. He never over promise and under delivers. in fact, he often exceed my expectations. The Technicians are the BEST in the business. Chris and Nic I have worked with the most and are the true definition of customer service, professionalism and job knowledge. on my recent visit I had the pleasure of working with Mark Bond and he is a carbon copy of Chris & Nic, just easy to work with, answered all my questions and explained the process in easy to understand way. Those three guys are true professionals and have earned my complete trust- thanks guys!!! Finally I would like to talk about Quentin, this man is nothing short of magic. The things he can do to your car to make it look like it's brand new and "showroom" condition is amazing. He always takes the time to explain the proper way to care for your car and has went out of his way to make sure I am satisfied on so many occasions that I have lost count. Thanks for always making me look good buddy! I would also like to mention Stewart in parts. He has search around the country to find me parts that I need and got them shipped in just a few days, when others were taking weeks to do. He is always very helpful and friendly. I really appreciate ALL of you and thank you from the bottom of my heart for your excellent customer service and professionalism. I am and always will be a customer for life!!! Craig Lockett More

Helpful 0

Report | Print

Another great experience with Boardwalk I've been doing business with Boardwalk since 2004, and they consistently impress and often exceed expectations. In talking with others around the I've been doing business with Boardwalk since 2004, and they consistently impress and often exceed expectations. In talking with others around the country, I've come to believe we (Dallas residents) are lucky to have such a great dealer serving us. Thank you again, Boardwalk. More

Helpful 0

Report | Print