Preston Tuma | Page 3

Dealership was very good and they were able to help us get what we needed environmental was very clean get what we needed environmental was very clean More

by KUKAM02 Verified Customer Verified Customer

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Always great service. Friendly staff. Love the new building. Very sleek. Very modern. A nice upgrade. Would love to buy my next car there. However I'm looking at a Genes Friendly staff. Love the new building. Very sleek. Very modern. A nice upgrade. Would love to buy my next car there. However I'm looking at a Genesis. More

by BEKAHJOHNSTON Verified Customer Verified Customer

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I bought a car a month and half ago before having to come in with an oil burning issue that another Hyundai dealership out of state said would be covered by warranty but couldn’t get the part to perform the in with an oil burning issue that another Hyundai dealership out of state said would be covered by warranty but couldn’t get the part to perform the fix for another week and we wouldn’t be around that long. They told me to try the dealership near me when I was back home so I came here. They were very polite and helpful when I came in, but then told me in a text message that wouldn’t get the part fox covered by warranty and didn’t even mention a possible outlet of getting the part fixed otherwise. With the out of state dealership they told me something to be aware of is a lot of service techs will avoid certain work for warranty coverage as they get paid less. This was verified by another mechanic I went to who also said the first step they should do is an oil consumption test for the part needing replacement. This dealership said the oil consumption test was not covered for by my warranty which both the other sources confirmed should not even be a warranty issue unless they are trying to avoid work. I tried texting and calling and leaving voicemails to get in touch with the person who said this wouldn’t be covered to at least get a reason why it was rejected, but they refuse to call back. More

by ehbodily Verified Customer Verified Customer

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Morrie's is always great! I drive from WI.to.get.service there! They are always professional and friendly . I drive from WI.to.get.service there! They are always professional and friendly . More

by lisaaschmidt17 Verified Customer Verified Customer

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The dealership did everything it could to fix my car, however, Hyundai has a long way to go to fix their charging on the Ionic 5. When charging with a level two charger above 24 A, the charging port comp however, Hyundai has a long way to go to fix their charging on the Ionic 5. When charging with a level two charger above 24 A, the charging port components get too hot and the system throttles back the current so it doesn’t exceed 24 A. My 40 amp charger is not very useful given this very significant shortcoming in the design of the car. More

by Ioniq 5 man Verified Customer Verified Customer

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I had purchased car wash with my last visit. Vehicle was not washed at all. Vehicle was not washed at all. More

by ABDULAZIZ_UGAS Verified Customer Verified Customer

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Kind and knowledgable employees. Fast service. I would definitely use them again. Thank you ! Okay Fast service. I would definitely use them again. Thank you ! Okay More

by laursheats Verified Customer Verified Customer

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I have always had great service whenever I bring my vehicle to Morries 394 Hyundai vehicle to Morries 394 Hyundai More

by TINA.AMELL Verified Customer Verified Customer

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I had a great time while my car was getting maintenance! I recommend to everyone! I recommend to everyone! More

by JARRETT.DESLAURIERS Verified Customer Verified Customer

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I arrived 30 minutes early for a scheduled oil change, took 15 minutes to check in. I was informed that my car would be ready in about an hour to hour 20 minutes. I was informed of the two waiting areas took 15 minutes to check in. I was informed that my car would be ready in about an hour to hour 20 minutes. I was informed of the two waiting areas. Approximately an hour and 55 minutes later I approached the service desk inquiring about my car. Two people behind the desk said that I had to wait for my service person, they were marginally polite. 5 minutes later my service person arrived and I asked if my car was going to be ready soon. He asked what my name was again and he looked over his desk, my paperwork was in front of him, his reply “oh, it’s right here” - he seemed surprised. I asked why it took longer than what I was told - no response. I asked that if there was going to be a delay, why didn’t anyone tell me. No response, handed me my paperwork and said a quiet thank you. It’s my belief that I was an inconvenience for bringing my car in - a car that we bought from you. I didn’t feel like a valued customer at all. More

by KLENNARTSON Verified Customer Verified Customer

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